VitalSuite 11.0 with Web 2.0 Workflow<br />Mark Anthony, Perficient<br />Dennis  Borin, Perficient<br />1<br />
About Perficient<br />Perficient is a leading information technology consulting firm serving clients throughout North Amer...
New Web 2.0 GUI<br />IPv6<br />VMWare Performance Dashboard<br />Multi Vendor Collectors<br />Alcatel-Lucent and Genesys C...
VitalSuite 11.0 GUI - Features<br />Dynamic, Interactive Web 2.0 GUI <br />BENEFITS<br /><ul><li>Improved Workflow – click...
“Sticky” Domain selection, Autofilter for resource type or domain pulldown lists
New GUI Page:  Network->Devices for device-centric view</li></ul>Interactive Charts <br />BENEFITS<br /><ul><li>Zoom in/ou...
Show / Hide data easily
Mouse over to view exact measurement values</li></ul>Powerful Tables <br />BENEFITS<br /><ul><li>Scrolling, sorting, filte...
Quickly find the data of interest
Drag and drop to re-order columns</li></ul>Dynamic MyVital Portlet <br />BENEFITS<br /><ul><li>Drag and drop portlet objec...
GUI – Heat Charts<br />Mouse over to show resource counts<br />Click to drill down to detail report<br />
GUI – Network->Operations<br />Powerful individual table controls for each resource type<br />Drag & Drop columns to chang...
GUI – Detail Graphs<br />Click to Zoom or slide time scale<br />Mouse over to show exact values and time<br />Click to Sho...
GUI – Network->Devices Page<br />Drill Down to Device Details<br />
GUI – Operations Filters<br />Specify Filters on one or more fields<br />
GUI - Reports<br />
GUI - VitalFlow<br />
GUI - Workflow<br />Domain name is now “sticky” across multiple GUI pages<br />Navigate directly to low level GUI page<br ...
GUI – Search Button<br />Automatically performs 3 different search types<br />Autofilter quickly matches as you type more ...
IPv6 Support<br />IPv6 Device Monitoring <br />BENEFITS<br /><ul><li>Autodiscovery and Data Collection for many IPv6 devic...
Custom Reporting via VitalART
Netflow monitoring via VitalFlow</li></ul>IPv4/IPv6 Environments <br />BENEFITS<br /><ul><li>Runs in hybrid environments
Autodiscovery of IPv4 and IPv6 devices
Data Collection from IPv4 and IPv6 devices</li></ul>VitalSuite Platform on IPv4 or IPv6 <br />BENEFITS<br /><ul><li>VitalS...
VitalSuite Server platform can run on IPv6 (Windows 2008 Server only)</li></ul>Northbound IPv6 Traps <br />BENEFITS<br /><...
IPv6 Device Discovery<br />Specify IPv6 Address and Range<br />
Hybrid IPv4/IPv6 Networks<br />VitalSuite<br />VitalART<br />VitalNet<br />VitalRealtime<br />VitalFlow<br />Deploy VitalS...
VMWare Performance Dashboard<br />VMWare ESXi Hosts – click to drill down to an individual host and its VM instances<br />
New Collectors – Multi Vendor Devices<br />Juniper EX, MX, SRX (7)<br />Riverbed Steelhead (2)<br />Cisco Process MIB (1)<...
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VitalSuite 11.0 with Web 2.0 Workflow

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New Web 2.0 GUI
IPv6
VMWare Performance Dashboard
Multi Vendor Collectors
Alcatel-Lucent and Genesys Collectors
Enhancement MRs
Platform Enhancements

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VitalSuite 11.0 with Web 2.0 Workflow

  1. 1. VitalSuite 11.0 with Web 2.0 Workflow<br />Mark Anthony, Perficient<br />Dennis Borin, Perficient<br />1<br />
  2. 2. About Perficient<br />Perficient is a leading information technology consulting firm serving clients throughout North America. <br />We help clients implement business-driven technology solutions that integrate business processes, improve worker productivity, increase customer loyalty and create a more agile enterprise to better respond to new business opportunities. <br />
  3. 3. New Web 2.0 GUI<br />IPv6<br />VMWare Performance Dashboard<br />Multi Vendor Collectors<br />Alcatel-Lucent and Genesys Collectors<br />Enhancement MRs<br />Platform Enhancements<br />What we will discuss today<br />
  4. 4. VitalSuite 11.0 GUI - Features<br />Dynamic, Interactive Web 2.0 GUI <br />BENEFITS<br /><ul><li>Improved Workflow – click directly to lower level pages
  5. 5. “Sticky” Domain selection, Autofilter for resource type or domain pulldown lists
  6. 6. New GUI Page: Network->Devices for device-centric view</li></ul>Interactive Charts <br />BENEFITS<br /><ul><li>Zoom in/out with a mouse click
  7. 7. Show / Hide data easily
  8. 8. Mouse over to view exact measurement values</li></ul>Powerful Tables <br />BENEFITS<br /><ul><li>Scrolling, sorting, filtering, hide/show controls on each table
  9. 9. Quickly find the data of interest
  10. 10. Drag and drop to re-order columns</li></ul>Dynamic MyVital Portlet <br />BENEFITS<br /><ul><li>Drag and drop portlet objects to customize MyVital view</li></li></ul><li>GUI - MyVital<br />Drag & Drop portlets to change layout<br />2D and 3D chart options<br />Click to show/hide or delete<br />
  11. 11. GUI – Heat Charts<br />Mouse over to show resource counts<br />Click to drill down to detail report<br />
  12. 12. GUI – Network->Operations<br />Powerful individual table controls for each resource type<br />Drag & Drop columns to change display order<br />Show/Hide individual KPIs<br />
  13. 13. GUI – Detail Graphs<br />Click to Zoom or slide time scale<br />Mouse over to show exact values and time<br />Click to Show/Hide KPIs<br />
  14. 14. GUI – Network->Devices Page<br />Drill Down to Device Details<br />
  15. 15. GUI – Operations Filters<br />Specify Filters on one or more fields<br />
  16. 16. GUI - Reports<br />
  17. 17. GUI - VitalFlow<br />
  18. 18. GUI - Workflow<br />Domain name is now “sticky” across multiple GUI pages<br />Navigate directly to low level GUI page<br />Autofilter matches your typed characters to quickly filter specific resource types or domain names<br />Quickly access saved searches<br />
  19. 19. GUI – Search Button<br />Automatically performs 3 different search types<br />Autofilter quickly matches as you type more characters<br />Search for a Device IP address<br />Search for a Device Name<br />Search for a GUI Page within VitalSuite<br />
  20. 20. IPv6 Support<br />IPv6 Device Monitoring <br />BENEFITS<br /><ul><li>Autodiscovery and Data Collection for many IPv6 device types
  21. 21. Custom Reporting via VitalART
  22. 22. Netflow monitoring via VitalFlow</li></ul>IPv4/IPv6 Environments <br />BENEFITS<br /><ul><li>Runs in hybrid environments
  23. 23. Autodiscovery of IPv4 and IPv6 devices
  24. 24. Data Collection from IPv4 and IPv6 devices</li></ul>VitalSuite Platform on IPv4 or IPv6 <br />BENEFITS<br /><ul><li>VitalSuite Server platform can run on IPv4
  25. 25. VitalSuite Server platform can run on IPv6 (Windows 2008 Server only)</li></ul>Northbound IPv6 Traps <br />BENEFITS<br /><ul><li>VitalSuite Server can send SNMP traps northbound to IPv4 or IPv6 northbound system (e.g. the Trap Receiver).</li></li></ul><li>IPv6 Device Addresses<br />IPv6 devices<br />
  26. 26. IPv6 Device Discovery<br />Specify IPv6 Address and Range<br />
  27. 27. Hybrid IPv4/IPv6 Networks<br />VitalSuite<br />VitalART<br />VitalNet<br />VitalRealtime<br />VitalFlow<br />Deploy VitalSuite R11.0 on dual-stack servers to monitor Hybrid IPv4/IPv6 networks<br />
  28. 28. VMWare Performance Dashboard<br />VMWare ESXi Hosts – click to drill down to an individual host and its VM instances<br />
  29. 29. New Collectors – Multi Vendor Devices<br />Juniper EX, MX, SRX (7)<br />Riverbed Steelhead (2)<br />Cisco Process MIB (1)<br />Cisco WAAS (3)<br />Juniper Netscreen (3)<br />VMWare ESXi (6)<br />Riverbed System- CPU Util, temperature, health<br />Riverbed Optimization - Connections, bandwidth<br />Cisco Process MIB -<br /><ul><li># running processes
  30. 30. CPU Time
  31. 31. CPU Utilization
  32. 32. Memory Usage</li></ul>Server Connectivity - Messages, Bytes, Compression<br />EdgeServer CIFS – Requests, Sessions, Bytes, Files<br />EdgeServer Cache - Util<br />Policy – pkts, bytes, sessions<br />VPN – packets, bytes<br />IfFlow – packets, bytes<br />Host<br />Host interface<br />VM<br />VM CPU<br />VM Disk<br />VM Network<br />MPLS LSP<br />Forwarding Process<br />LDP Forwarding<br />Services Proc Unit<br />Ethernet MAC<br />Security Interface<br />Extensions Interface<br />
  33. 33. New Collectors – Alcatel-Lucent and Genesys Devices<br />Genesys T-Server<br />Genesys SIP Server<br />Genesys SIP Agent<br />Alcatel-Lucent VitalQIP (4)<br />Genesys SCS T-Server Link<br />VitalAgent Expert Module -monitors Genesys SIP transactions<br />QIP DNS5 Error<br />QIP DNS5 Zone Maintenance<br />QIP DNS5 Measurement<br />QIP DNS5 Query<br />Collection via SDK from Genesys Stats Server<br /><ul><li># calls by category
  34. 34. Time to distribute</li></ul>Collection via special SIP Monitoring Module<br /><ul><li>SIP Transactions
  35. 35. Invite, Register, Bye
  36. 36. OK or Error responses
  37. 37. Transmitted Messages (avg, peak rate)
  38. 38. Received Messages (avg, peak rate)</li></li></ul><li>Genesys T-Server<br />Statistics from StatsServer via SDK<br /><ul><li>Peak/Avg Call Abandoned
  39. 39. Peak/Avg/Total Call in Queue
  40. 40. Peak/Avg Call Cleared
  41. 41. Peak/Avg/Total Call Entered
  42. 42. Peak/Avg Call Answered
  43. 43. Pct Call In Queue
  44. 44. Pct Call Abandoned
  45. 45. Pct Call Cleared
  46. 46. Pct Call Answered</li></ul>GUI Displays, Reports, Alarms<br />VitalNet<br />Genesys <br />Server<br />Genesys Server<br />SDK interface<br />Genesys Server<br />Genesys Stats Server<br />
  47. 47. Genesys SIP Server<br /><ul><li>VitalNet Collects SIP message stats
  48. 48. via message collection module on SIP server
  49. 49. Bulk data transferred periodically via FTP server
  50. 50. Message Counts by type:
  51. 51. Requests:
  52. 52. Invite, ACK, Register, Subscribe, BYE, etc.
  53. 53. Responses:
  54. 54. 100 Trying, 200 OK, 400 Error, etc.</li></ul>GUI Displays, Reports, Alarms<br />VitalNet<br />Genesys SIP Server<br />FTP pull<br />VitalNet SIP<br />Collector<br />SIP Messages<br />FTP push<br />FTP Server<br />
  55. 55. Genesys SIP Agent – Expert Module<br /><ul><li>Desktop PC runs VitalAgent
  56. 56. New VitalAgent Expert Module to monitor SIP transaction types (Register, Call Setup, Bye, etc.)
  57. 57. Report SIP transaction response stats to VitalApps (Transaction Count, Response Time)</li></ul>VitalApps<br />GUI Displays and Reports<br />Agent upload<br />User Desktop<br />VitalAgent<br />SIP Server<br />SIP Expert Module<br />SIP Transactions<br />
  58. 58. VitalQIP Collectors<br />QIP DNS5 Error<br />QIP DNS5 Zone Maintenance<br />QIP DNS5 Query<br />QIP DNS5 Measurement<br /><ul><li>Avg, Peak errors by type
  59. 59. Avg, Peak Notifies
  60. 60. Avg, Peak Requests
  61. 61. Avg, Peak xfer failures
  62. 62. Avg, Peak Requests received
  63. 63. Avg, Peak query success
  64. 64. Avg, Peak referrals, recursion, duplicates
  65. 65. Avg, Peak errors</li></ul>GUI Displays, Reports, Alarms<br />VitalNet<br />Note: autodiscovery of these QIP resource types may require special scripts depending on VitalQIP server configuration. Contact ALU customer support for further info.<br />SNMP<br />VitalQIP Server<br />
  66. 66. Enhancement Requests in VitalSuite 11.0<br />Cisco QoS classmap name<br />Interface Util > 100%<br />Admin Group Definitions<br />QoS Bandwidth allocation<br />Realtime Performance<br />IPv6 Support<br />Admin->Inventory Page<br />31 Days of Hourly Data<br />Investigate tool for users<br /><ul><li>Ebc0014361 / 1-2224103
  67. 67. Show QoS bandwidth allocation per class
  68. 68. Ebc0020764 / 1-2827213
  69. 69. ebca009468
  70. 70. Show classmap name in reference data
  71. 71. Ebc0021702 / 1-2160262
  72. 72. Show utilization > 100%
  73. 73. ebca010109
  74. 74. Detail graphs will now show 34 days of hourly data
  75. 75. Ebc010113 / 1-2851227
  76. 76. Allow selected users to access “investigate” tools
  77. 77. Ebca010975 / 1-3433516
  78. 78. Enhance page sorting
  79. 79. Ebca010082 / 1-3118242
  80. 80. Improved query performance
  81. 81. Ebc0020917 / 1-1862946
  82. 82. Enhance page workflow</li></li></ul><li>VitalSuite 11.0 Platform Updates<br />Oracle 11 <br /><ul><li>VitalSuite deployments running on Solaris Platform will now run on Solaris 10 + Oracle 11.2</li></ul>VitalApps Mid-Tier Agent for Linux <br /><ul><li>VitalApps Mid-tier Agent runs on Linux
  83. 83. tested on Red Hat 5.5 and SUSE 10</li></ul>3rd Party Software Updates <br />Apache HTTP 2.2.19<br /><ul><li>Apache Tomcat 5.5.33
  84. 84. Java JRE 1.6.0_26
  85. 85. Jasper Reports 3.7.6 (VitalART)
  86. 86. VitalSuite Windows + SQL Server Platform is same in 11.0 as in 10.3 SP1</li></li></ul><li>VitalSuite 11.0 includes major new features and enhancements<br />GUI redesign allows significant improvements in workflow and user interaction<br />Also allows future growth in Technology- or Service-specific dashboards and customization features<br />IPv6 support – both device monitoring and VitalSuite platform<br />Available October 2011 (Windows Platform)<br />Summary<br />
  87. 87. Q&A - Today’s Panelists<br />Please ask your questions by typing in the chat window<br />Dennis Borin<br />Senior Architect<br />Perficient<br />Mark Anthony<br />Director, IP Competency Center<br />Perficient<br />Chris Pyne<br />Manager, Business Development<br />Perficient<br />Jim Reiley<br />Manager, Business Development<br />Perficient<br />29<br />
  88. 88. Thank You for Attending Today’s Webinar<br />For more information about VitalSuite solutions, please contact your Perficient or Alcatel-Lucent account executive. <br />To receive a copy of the slides or a link to the recorded session, please send an email request to kathy.gogan@alcatel-lucent.com<br />30<br />
  89. 89. Thank You<br />twitter.com/ALUEnterprise<br />facebook.com/ALUEnterprise<br />youtube.com/user/AlcatelLucentCorp<br />

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