Personal Information
Organization / Workplace
Richland/Kennewick/Pasco, Washington Area United States
Occupation
Quality & Assurance Consultant at Pacific Northwest National Laboratory
Industry
Education
Website
http://www.pnl.gov
About
Experience as an IT engineer, trainer, and manager with passion and excellent skills in seeing the big picture of applying computing technologies. With a passion of translating the “techy” jargon into common speak.
I have over 15 years of experience in the IT industry, 8 years as a trainer, and 5 as a manager. My experience includes service/product management, writing end user documentation, management, operations, quality, performance management, surveys, user research, protoyping, help desk, technology support and training, video production, collaboration and web 2.0 technology, and more.
Specialties: Technical writer
Technology translator
Early adopter, super user
Business analyst
...
Tags
indexers library librarian writer editor social me
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