People Strong Corporate Presentation

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Corporate Presenation of PeopleStrong HR Services

Corporate Presenation of PeopleStrong HR Services

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  • 1. CORPORATE PRESENTATION
  • 2. EXECUTIVE SUMMARY
    About PeopleStrong
    Venture capital funded | Excellent Management Team | Strong network of Advisors & Investors
    40+ Clients | Marquee Client List | Well respected in HR circles
    HR Business Areas
    Benefits Administration Query MgmtPayroll Management Process Consulting Recruitment Process Outsourcing
    Attendance Management Reimbursements Full and Final Settlement HR Analytics On-Boarding & Induction
    Retirals Management Compensation Statutory Compliance Retention Mgmt Survey Administration
    Technology Focus
    End-to-end Recruitment Technology HRMS Contact Center Automated Analytics
    Payroll Processing Software ESS Online Survey Engine Customized Dashboards
    Industry Verticals
    Telecom | Pharma | Manufacturing | Auto | BFSI | IT | ITES | Retail | FMCG | Media & Entertainment
    Representative Clients
    2
  • 3. INVESTORS/ADVISORS
    Dr. Santrupt Misra
    Director HR, Aditya Birla Group
    S Varadarajan
    Head HR, Quatrro
    AquilBusrai
    CEO, AquilBusrai Consulting
    Joe Simon
    CIO, Viacom
    Rahul Merchant
    Ex-CIO, Fannie Mae
    AAA Ventures
    Varun Talwar
    Director , Withya Group
    Deepak Dhawan
    Ex-Head HR, EXL
    Aadesh Goyal
    EVP & Group Head HR,
    Tata Communications
    3
  • 4. EXECUTIVE TEAM
    4
  • 5. OUR SERVICES
    HRO Services
    RPO Services
    R-SSC
    RECRUITMENT
    SHARED SERVICES
    PAYROLL AND COMPLIANCE
    PROCESS CONSULTING
    • Management of the entire recruitment process
    • 6. Vendor Management
    • 7. Optimization of sourcing mix
    • 8. Recruitment Administration
    • 9. Analytics with technology
    • 10. SLA Driven
    • 11. Recruitment Contracts for permanent hiring
    • 12. Exclusive sourcing engine and first right of refusal over sourced resumes
    • 13. Project based/annuity based contracts
    • 14. Project based Hiring (turn key assignment)
    • 15. Campus based hiring
    • 16. SLA Driven
    • 17. Transaction Management and Administration
    • 18. On-Boarding
    • 19. Attendance Management
    • 20. Compensation
    • 21. T & D
    • 22. Relocation
    • 23. Full and Final
    • 24. HRMS
    • 25. HR Helpdesk/Contact Center
    • 26. Survey Administration
    • 27. HR Dashboard and Analytics
    • 28. Payroll Processing
    • 29. Statutory Compliance Administration
    • 30. Retrials and Benefits Administration
    • 31. Payroll Helpdesk & Analytics
    • 32. PAN India Operations
    • 33. HR Process Audit & Benchmarking
    • 34. HR Shared Services Readiness & Process Re-engineering
    • 35. Retention Management: Employee Exit Survey
    • 36. HR Setup: Build-Operate-Manage
    5
  • 37. INFRASTRUCTURE
    PeopleStrong is located at a prominent location in Delhi-NCR (Gurgaon) with a capacity of 250 seats. We have a office in Mumbai as well.
    • Total sitting capacity is 250 seats with reception and a lounge
    • 38. Dedicated training infrastructure
    • 39. Board room and 7 separate meeting rooms
    • 40. Separate area for calling and secure data servers etc.
    • 41. Highly structured LAN cabling with Dlink Cat6e cables
    • 42. Internet broad band Lease line with guaranteed uptime of 99.6%; Back-up Internet broad band Lease line
    • 43. High end IBM servers
    • 44. Security cameras and CCTV
    • 45. Inbound Call Center setup with- IVR, ACD, CTI Agents, Email Integration, Reporting, Voice Logging, Wallboards, Real time reporting and Historical reporting, Report Scheduling
    Meeting Rooms
    Facility 1
    6
  • 46. ACCOLADES
    PeopleStrong has been rated among Emerging RPO Leaders by industry magazine HRO Today - The only one chosen from India
    7
  • 47. PARTNERS
    • PeopleStrong is the knowledge partner for the 2010 ‘THE BEST COMPANIES TO WORK FOR’ Study conducted by Business Today
    • 48. PeopleStrong has strategic alliance with Zapper- Singapore (http://www.zapper.net), Zapper is a leading HR and payroll outsourcing service and technology provider in APAC
    • 49. India Attrition Study, 2008 is the first of its kind nation-wide study aiming to enable organizations to better manage their employee turnover by developing predictive retention practices, employee experience scores, industry wise benchmarking and employer branding through employee affiliation
    8
  • 50. COST BENEFIT RATIONALE
    • Companies report 21 percent to 80 percent savings by switching their HR delivery mechanism to shared services
    • 51. Companies typically save 25-30% in direct costs while indirect cost savings and process predictability are additional benefits by switching to RPO model for recruitment
    • 52. Outsourcing Transactional activities enables HR professionals to focus on strategic support of the organization instead of being bogged down with routine administrative requests
    9
  • 53. BENEFITS
    10
    • Economies of Scale
    • 54. Best in class Technology
    • 55. Industry Best Practices
    • 56. Service Level Agreements
    • 57. HR Industry Experts
    • 58. HR Processes
  • SUCCESS STORIES - SHARED SERVICE
    Client Situation
    A multi-billion dollar Indian conglomerate’s Financial services wing with presence in multiple sectors like Life Insurance, Asset Management and Distribution wanted to consolidate and standardize its HR process with improved process efficiency and competitive cost structures.
    The client was looking for a shared services partner with specialist domain expertise in HR and related transactional space with strong project governance capabilities managing multiple client HR teams.
    PeopleStrong’s Solution
    PeopleStrong through its Shared Services vertical offered to service the client which included
    • Detailed As-is Understanding and Recommendations Phase using the best industry practices suiting client’s needs
    • 59. Pre-Implementation activities including ensuring Technology Readiness for the new service platform
    • 60. Global Rollout and ongoing engagement
    Challenges & Remediation
    • Client’s primary need was to service all their locations spread across 1200 locations in India
    • 61. Managing multiple stakeholder expectations with internal HR organizations of sister companies through strong change management processes
    • 62. Technology inter-operability amongst existing client systems
    Client Benefits
    • Designed framework of Financial analysis pertaining to labor/non-labor costs for direct dollar savings
    • 63. Dedicated employee service and transaction centre.
    • 64. Streamlined process, with high level of dynamic orientation facilitating smooth change management.
    • 65. Integrated Cock-pit view of all HR Transactions
    11
  • 66. SUCCESSSTORIES – HR HELPDESK
    Client Situation
    A Fortune 500 MNC, world's leading mobile phone supplier and a leading supplier of mobile and fixed telecom networks including related customer services.
    The client was managing its HR helpdesk internally and was operating low on the Employee QRI (query resolution index). Employees were not getting their queries resolved in time thus creating high level of dissatisfaction.
    PeopleStrong’s Solution
    Post conducting a “As-is” understanding of the existing process, the process design team at PeopleStrong re-engineered the helpdesk process.
    • Centralized the query inflow – Routing queries from multiple locations to a common point and then allocating them to specific process owners and third party vendors
    • 67. Incorporated Industry best practice for process designing.
    • 68. Identified communication modes and defined SLA and reverse SLA with SPOCS, to ensure timely resolution.
    Challenges & Remediation
    • There was no tracking mechanism, once the query was forwarded to specific SPOCS and the employees were made to follow up with administrators and vendors.
    • 69. The need was to streamline the existing internal HR helpdesk activity to ensure higher employee engagement and better employee relations.
    Client Benefits
    • Superlative SLA compliance of 100%
    • 70. Turned around Employee SAT Scores from 53% to 88% within a span of 6 months.
    • 71. HR Helpdesk emerged as the main connect between multi located offices and teams across the country as it provided the employees with the much needed “personal” “human” touch
    • 72. Reduced time of HR administrators, so as the team gets more time to focus on other strategic functions.
    12
  • 73. SUCCESS STORIES – PAYROLL
    Client Situation
    The Company is one of India's foremost private sector companies with a market capitalisation of nearly US $ 19 billion* and a turnover of over US $ 5.1 Billion. The Company is rated among the World's Best Big Companies, Asia's 'Fab 50' and the World's Most Reputable Companies by Forbes magazine, among India's Most Respected Companies by Business World and among India's Most Valuable Companies by Business Today. Our Client has a diversified presence across FMCG, IT, Agri-business etc.
    The client has done the payroll outsourcing for the first time in its history for a part of its major division in India through us.The Client was looking for smooth payroll processing with an accuracy of 99% along with the compliance part has to be adhered to. Also they need the correct calculation of statutory dues with timely filing into the respective govt.authorities.
    PeopleStrong’s Solution
    PeopleStrong payroll management service vertical offered to service the client which included
    • Streamlining the payroll input process
    • 74. Complete automation of Payroll Output.
    • 75. Correct computation of Statutory Dues
    • 76. Assist with multiple management reports in record time
    Challenges & Remediation
    • Multiple Ownerships of the payroll in the same division
    • 77. Due to factory payroll, the no. of working days are 26 & that is to be mapped to all there salary & statutory computation .
    • 78. Very Short TAT for Payroll Processing.
    Client Benefits
    • Timely closure of payroll processing with an accuracy level of 99.9%
    • 79. More accurate Statutory compliance computation
    • 80. Understanding the benefit of consolidation of Inputs
    • 81. Building trust towards payroll outsourcing as this is the first time client has outsourced there payroll of any of the division
    13
  • 82. SUCCESSSTORIES - RECRUITMENT
    Client Situation
    A major Indian Multinational Engineering and Construction Conglomerate (and a global pioneer in providing Engineering Services for Oil & Gas Industry entered into a joint venture in 2004 and wanted to recruit for turnkey project based in Chennai.
    The positions involved were across niche engineering positions including Piping, Structurals, Process, Instrumentation etc. and the timelines were tight timelines which were key for the success of the joint venture.
    PeopleStrong’s Solution
    PeopleStrong through its Recruitment service offering –
    • Compensation benchmarking with competitors was done for the new entity
    • 83. SLAs were signed to ensure timeliness of the turnkey project with full guarantee from PeopleStrong
    • 84. More than 100 key positions were closed in 4 months as desired for efficient project schedule
    • 85. As a pure RPO, client’s involvement was only in JD creation and interviewing with offer/appointment letters also done by PeopleStrong
    Challenges & Remediation
    • Very tight timelines with very niche skills requirement
    • 86. Out of India market (Middle East, South Korea and Canada) was to be tracked for candidates with Offshore experience across 200 companies
    • 87. Client’s compensations being below benchmarks, detailed negotiations and innovations were required
    Client Benefits
    • Project started on schedule
    • 88. Clients’ cost expectations were matched completely
    • 89. Best-in-class employees from outside India markets were recruited successfully.
    14
  • 90. SUCCESSSTORIES - RECRUITMENT
    Client Situation
    The “Commonwealth Games’ in 2010 is poised to be the largest multi-sport event ever to be held in India. The games will not only encourage sports in the country, but they will also leave a legacy of new and upgraded sport facilities.
    The Organizing committee (OC) of Commonwealth games (CWG) had to recruit 1000 professionals for organizing the games for very diverse skill sets across functional areas like accommodation, doping control, hospitality etc.
    PeopleStrong’s Solution
    PeopleStrong through its Recruitment vertical –
    • Helped in defining CTQ parameters associated to the JDs
    • 91. Deployed technology to give a single window to all the stakeholders
    • 92. Recruiters mapped the market and arranged interactions in accordance to the requirements
    Challenges & Remediation
    • The main stakeholder being government and CWG being a marquee event, relationship management is the biggest challenge while adhering to strict timelines
    • 93. Delhi being the only location, large numbers of relocations to be managed: Temporary stay arrangements are being guided
    • 94. Very difficult sourcing as this is first such event in India and no such similar skill-set exists in India
    • 95. Nature of jobs being contractual, Outplacement options are being explored for each successful candidate
    Client Benefits
    • Faster turn around time ensures quick realignment for the recruitment team
    • 96. Involvement of top team including Chairman helps in building trust
    • 97. Superior visibility and control for the client as proper technology utilization ensures that all the candidates are tracked across the sub stages of recruitment cycle
    15
  • 98. Why PeopleStrong?
    Grows with you
    Innovative Approach
    Trusted Partner
    • Experienced Team
    • 99. Extensive knowledge of the HR practice
    • 100. Proven expertise with multiple clients
    • 101. Fits and adapts to your current needs
    • 102. Grows with your organization
    • 103. Start with a few services and add more services later
    • 104. Best in-class technology
    • 105. Easy to deploy and use solutions
    • 106. Completely paperless allowing for easier management
    16
  • 107. PS Value Proposition
    • IT Infrastructure Cost
    • 108. Contact Center Infrastructure
    CapEx
    • Better efficiency
    • 109. Productivity Improvement
    PeopleStrong Value Proposition
    Year on Year Advantage
    • FTE Pricing-flexi staffing model
    • 110. Transaction based pricing
    Fixed to Variable Cost
    • SG&A per Employee
    • 111. 35% savings in query time spent by Employees
    Savings on Hidden Costs
    • Best In class process
    • 112. Experienced HRO Professionals
    Process Arbitrage
    17
  • 113. IN A NUTSHELL…
    18
    Top Indian and Multinationals as Clients
    Best in Breed Processes
    HR Veterans in Management Team
    Venture Capital Funded
    High Quality Infrastructure
  • 114. Delivering Excellence in HR Outsourcing
    Contact Us:
    Corporate Office:
    A-10, Infocity, Sector-34, Gurgaon-122001
    Ph No. +91-124-4782400
    Mumbai Office:
    Suite 206, Deep Tower, Oshiwara, Andheri West, Mumbai 400053 Tel: +91-97698 00449
    http://www.peoplestrong.com
    contact@peoplestrong.com