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Using Talent Science To Create Competitive Advantage
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Using Talent Science To Create Competitive Advantage

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Successful product managers already know this. Months before a product launch, every feature and function is designed with the customer experience and competition in mind. ...

Successful product managers already know this. Months before a product launch, every feature and function is designed with the customer experience and competition in mind.

But what if your competitive advantage comes from people?

In this 3-minute presentation, Jason Taylor, Chief Science Officer at PeopleAnswers explains how talent managers can build custom hiring profiles for pivotal roles in their business to deliver a unique customer experience that differentiates their brand from the competition.

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Using Talent Science To Create Competitive Advantage Presentation Transcript

  • 1. Jason Taylor, Ph.D Chief Science Officer Using Talent Science to Design for Competitive AdvantageCopyright 2013
  • 2. Business Strategy Right design Right skills Right hire Differentiation? Right place Right position Right suppliers Right rewards Right cost Right quantity Right knowledge Right time Right quality Right attitude Right product Brand Experience Right serviceCopyright 2013
  • 3. Business Strategy Loyalty Product Service Market Share Strategy Strategy Profits Brand ExperienceCopyright 2013
  • 4. Business Strategy Product Service Right People Strategy Strategy Brand ExperienceCopyright 2013
  • 5. Retail example: Sales Associate Position Company A Company B Company C Core Characteristics Core Characteristics Core Characteristics  Self-Reliance  Discipline  People Orientation  Assertiveness  Tough-Mindedness  Discipline  Need for Recognition  Energy  Cooperativeness  Organizational Skills  Conscientiousness  Insight Into Others  Tough Mindedness  Organizational Skills  Analytical 21% $16.82 43% more sales more sales performed better per hour per hour than averageCopyright 2013
  • 6. Work Behavior Current Behavioral Employees Pattern Performance DataCopyright 2013
  • 7. How many pivotal or How much can you How many people mission-critical roles? “move the needle”? in that position? ? x REVENUE EXPENSES x ?Copyright 2013
  • 8. Better Science. Better Talent. Better Results.Copyright 2013