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Presentation to One Nottingham on Benefits of Digital Inclusion and findings of the Digital Inclusion Advisers Foundation Report

Presentation to One Nottingham on Benefits of Digital Inclusion and findings of the Digital Inclusion Advisers Foundation Report

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    Nottingham Nottingham Presentation Transcript

    • Nottingham
      Digital Inclusion Seminar
      2nd December, 2009
    • Thank You
      Nottingham was the first LSP to be reviewed by the Digital Inclusion Advisers
      We are grateful for the cooperation and assistance we received.
    • What is Digital Inclusion?
    • Community Maps
    • Areas of Multiple Deprivation
      Bulwell
      Bestwood
      Aspley and parts of Bilborough
      St Ann’s and parts of Bridge and Dales
    • Age Difference
      Age 18 - 25
      Age 65+
    • Relative Income
      Areas of Low Income
      Areas of High Income
    • Older people in social housing
      Bulwell
      Bulwell Forest
      Bilborough
      Bridge
      Clifton
    • Younger People
      Clusters in particular around Bulwell, Bulwell Forest and Bestwood, and St Ann’s all areas of high unemployment.
      Some concentration around Wollaton East and Lenton Abbey where there are predominantly younger families.
    • Economic Opportunity
      Urban Intelligence
      Blue collar Enterprise
    • E-Marginalised
      All Expert users are focussed in the city centre with some ebusiness users and some independent users around the periphery.
      Large areas of marginalised users and some areas of people who are becoming engaged.
    • Access
      Less than 2Km from exchange
      2Km – 5Km from exchange
    • Access Issues
      Single Supplier
      More than 5Km from exchange
    • Economic Benefits for the People of Nottingham
      Digital and social exclusion
       10.2 million adults (21% of the UK population) have never accessed the internet including 4.0 million adults
      (9%) who are both digitally and socially excluded.
      Consumer benefits
       Households offline are missing out on savings of £560 per year from shopping and paying bills online.
       People living in 3.6 million low income households which are digitally excluded are missing out on annual
      savings of over £1 billion a year from shopping and paying bills online.
      Education benefits
       Home access to a computer and the internet can improve children’s educational performance: if the 1.6 million
      children who live in families which do not use the internet got online at home, it could boost their total lifetime
      earnings by over £10 billion.
      Employment benefits
       Unemployed people who get online could increase their chances of getting employment with an estimated
      lifetime benefit of over £12,000 for every person moved into employment. If 3½% of the digitally excluded
      found a job by getting online it would deliver a net economic benefit of £560 million.
       People with good ICT skills earn between 3% and 10% more than people without such skills. If the currently
      digitally excluded employed people got online, each of them would increase their earnings by an average of
      over £8,300 in their lifetime and deliver between £560 million and £1,680 million of overall economic benefit.
      Improved government efficiency
       Each contact and transaction with government switched online could generate savings of between £3.30 and
      £12.00.
       If all digitally excluded adults got online and made just one digital contact each month instead of using another
      channel, this would save an estimated £900 million per annum.
      Total economic benefits
       The total potential economic benefit from getting everyone in the UK online is in excess of £22 billion.
    • Headlines for Citizens
      Savings of over £1 billion a year from shopping and paying bills online
      Children could boost their total lifetime earnings by over £10 billion
      If 3½% of the digitally excluded found a job by getting online it would deliver a net economic benefit of £560 million.
    • Headlines for Councils
      Each contact and transaction with government switched online could generate savings of between £3.30 and £12.00.
      If all digitally excluded adults got online and made just one digital contact each month instead of using another channel, this would save an estimated £900 million per annum
    • Total economic benefits
      The total potential economic benefit from getting everyone in the UK online is in excess of £22 billion
    • Headlines
      Excellent examples of technology being used and a desire for more.
      Data sharing and mapping using Nomad
      Ambition of the neighbourhoods team to engage more inclusively
    • Headlines
      Nottingham has ambitious transformational plans
      BUT
      Digital Inclusion seen as important but not critical.
    • The good news is...
      While there is no clear champion for digital inclusion there are some passionate advocates for the use of ICT across all the members of the LSP.
    • But.....
      Currently not clear strategy for the use of digital channels
      Understanding of the associated issues is limited in some areas
      The focus on infrastructure would be enhanced by initiative to increase takeup
    • Issues to consider
      Raise the issues for key staff and members through a workshop and dissemination programme
      Review the LAA to map its digital footprint and ensure that wherever possible ICT is used to support the key activities.
      Redefine the role of Accelerate Nottingham to include digital inclusion / ICT proofing role
      Develop the concept of local ICT champions
      Promote the use of technology (particularly handheld and portable) by font line staff (trusted intermediaries) in areas such as Neighbourhood Management and Housing.
      Broaden access to and training in Nomad, particularly to enable third sector and other operational staff to use in a more operational setting.
      Encourage and evaluate participation by key staff in social media to gain a better understanding of community and individual needs.
    • Next Steps
      Learn more about relevant examples of best practise
      Set priority areas for activity and intervention
      In conjunction with the RIEP secure resources for a Pillar Two DIA Assignment to:
      Identify initiatives to support LAA priorities
      Develop a business case for intervention
      Begin to explore the potential for technology particularly handheld and portable by front line staff.
    • Over To You
      Thank you
      John Fisher and Paul Nash
      Digital Inclusion Advisers