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10th	
  March	
  2011	
  a	
  new	
  Bri0sh	
  

                        cause	
  was	
  launched…	
  

                             Manifes0ng	
  Digital	
  
                              Business	
  Britain	
  
                                  #DBBM	
  

                                      Thank	
  you	
  to	
  Bob	
  Barker	
  	
  	
  
VP	
  of	
  Corporate	
  marke0ng	
  and	
  Digital	
  Engagement	
  –	
  Co-­‐Creator	
  of	
  the	
  Manifesto	
  	
  
Ecademy	
  -­‐	
  ‘learning,	
  networking	
  and	
  business	
  
development	
  
Caring	
  for	
  Small	
  Business	
  for	
  13	
  years	
  

  •  1998 - E-commerce
  •  2002 - Social Networking
  •  2007 - Social Media
  •  2010 - Digital
Welcome	
  Katherine	
  Hathaway	
  

Deputy	
  Director	
  in	
  the	
  Department	
  for	
  Business,	
  
                 Innova0on	
  and	
  Skills	
  
Our	
  experience	
  and	
  learning	
  over	
  13	
  yrs	
  

•    The	
  shiR	
  online	
  is	
  a	
  migra0on	
  to	
  a	
  new	
  world	
  
•    The	
  culture	
  of	
  the	
  online	
  world	
  is	
  different	
  
•    Destruc0ve	
  communica0on	
  has	
  las0ng	
  damage	
  
•    Social	
  Capital	
  is	
  a	
  fundamental	
  asset	
  for	
  all	
  
•    Learning	
  social	
  media	
  is	
  not	
  just	
  a	
  ‘How	
  to’	
  challenge	
  
•    Social	
  Media	
  is	
  a	
  ‘social	
  challenge’	
  
•    The	
  next	
  ‘perfect	
  storm’	
  is	
  digital	
  
Why	
  did	
  I	
  write	
  this	
  Manifesto?	
  

•  The	
  opportunity	
  within	
  SME’s	
  
   for	
  increasing	
  their	
  businesses	
  
   through	
  the	
  online	
  world	
  is	
  
   huge	
  
•  Not	
  enough	
  SME’s	
  are	
  doing	
  it	
  
•  Not	
  enough	
  SME’s	
  understand	
  
   the	
  new	
  ‘social’	
  landscape	
  
•  Skills	
  gap	
  is	
  widening	
  –	
  I	
  see	
  it	
  
   everywhere	
  
Bob	
  Barker	
  –	
  co-­‐creator	
  of	
  the	
  Manifesto	
  

•  VP	
  of	
  Marke0ng	
  and	
  Digital	
  
   Engagement	
  for	
  Alterian	
  plc	
  
•  Chaired	
  the	
  Government’s	
  
   Informa0on	
  Age	
  Partnership	
  
   working	
  party	
  on	
  UK	
  ICT	
  
•  Authored	
  a	
  manifesto	
  in	
  
   1999	
  for	
  Ecommerce	
  	
  
What	
  is	
  the	
  shiR?	
  
We	
  used	
  to	
  live	
  on	
  farms	
  

We ‘manufactured’ food
Then	
  we	
  moved	
  to	
  the	
  ci0es	
  

 We ‘manufactured
 products’
Now	
  we	
  live	
  on	
  the	
  Internet	
  

     We ‘manufacture’ DATA
Going	
  Global	
  
•  Internet	
  contributed	
  £100bn	
  to	
  the	
  UK	
  
   economy	
  
     –  	
  2009	
  -­‐	
  7.2%	
  of	
  GDP	
  
    – 	
  	
  	
  2015?	
  -­‐	
  10%	
  of	
  GDP?	
  
• Internet	
  exports	
  
    – expor0ng	
  £2.80	
  	
  for	
  every	
  £1	
  imported	
  
• Offline	
  economy	
  
    – 90p	
  for	
  every	
  £1	
  imported.	
  
•  UK	
  Trade	
  Deficit	
  
    –  Rose	
  to	
  £9.2bn	
  from	
  £8.5bn	
  in	
  December	
  2010	
  
“Small	
  businesses	
  that	
  heavily	
  use	
  the	
  internet	
  to	
  do	
  business	
  
  grow	
  four	
  *mes	
  faster	
  than	
  those	
  that	
  do	
  not	
  “	
  




                                       Boston Consulting Group Report 2010
But	
  e-­‐commerce	
  is	
  not	
  social	
  
This	
  is	
  social	
  (commerce)	
  
Challenges	
  that	
  we	
  face	
  
Don’t	
  worry	
  there	
  are	
  always	
  solu0ons	
  to	
  
                these	
  challenges	
  
Es0mated	
  10	
  million	
  people	
  in	
  the	
  UK	
  who	
  have	
  
                   never	
  been	
  online	
  
                                                 I	
  have	
  got	
  by	
  so	
  far	
  
                                                without	
  Social	
  Media	
  
      “Many of                                    and	
  Digital	
  Media	
  
     these are
        small
     business”
There	
  is	
  a	
  new	
  type	
  of	
  Capital	
  
Social	
  Capital	
  
Encourage ethical behaviour
Finally	
  a	
  legal	
  precedent!	
  
Reduce the NEETSNEETS	
  
Reduce	
  unemployment	
  -­‐	
  
        Not in Education, Employment or Training

    20% of our unemployed are under 24 – our Generation Y
A	
  changing	
  business	
  landscape	
  
Someone	
  is	
  playing	
  a	
  game	
  of	
  risk	
  –	
  do	
  we	
  all	
  understand	
  
                         what	
  is	
  happening	
  
Mark	
  Zuckerberg	
  said…	
  

“we	
  are	
  a	
  solu0on	
  provider	
  for	
  all	
  
  your	
  value	
  added	
  down	
  the	
  
                    line………….”	
  
Playing	
  the	
  game	
  of	
  Risk	
  in	
  your	
  niche	
  
The	
  shiR	
  is	
  happening	
  

Social	
  Landscape	
  –	
  what	
  does	
  this	
  mean?	
  

    •  From	
  Transac0onal	
  to	
  Suppor0ve	
  
     •  From	
  Broadcast	
  to	
  Engagement	
  
        •  From	
  Customer	
  to	
  Follower	
  
          •  From	
  Contact	
  to	
  ‘Friend’	
  
             •  From	
  Local	
  to	
  Global	
  
Introducing	
  the	
  Manifesto	
  

•    A	
  stake	
  in	
  the	
  ground	
  
•    A	
  pledge	
  
•    A	
  belief	
  
•    A	
  movement	
  
•    A	
  crea0on	
  of	
  ac0ons	
  
•    A	
  Task	
  force,	
  some	
  research	
  and	
  a	
  plan	
  
The	
  Manifesto	
  8	
  Points	
  
1.    Adopt	
  a	
  Digital	
  Mindset	
  and	
  philosophy	
  
2.    Improve	
  Britain’s	
  trading	
  future	
  
3.    Ensure	
  na*onal	
  inclusion	
  
4.    Provide	
  Digital	
  Skills	
  for	
  all,	
  offering	
  	
  individuals	
  choice	
  and	
  
       a	
  future	
  they	
  can	
  control	
  
5.    Embrace	
  ethical	
  online	
  behaviour	
  
6.    Value	
  the	
  social	
  capital	
  created	
  by	
  individuals	
  
7.    Ensure	
  Business	
  leaders,	
  Advisors,	
  mentors	
  and	
  Coaches	
  
       understand	
  Digital	
  Business	
  
8.    Recognise	
  the	
  value	
  of	
  home-­‐based,	
  digitally	
  connected	
  
       business	
  in	
  the	
  economy	
  
I	
  call	
  on	
  you	
  if..	
  

•  You	
  believe	
  in	
  the	
  manifesto	
  
•  Want	
  to	
  increase	
  the	
  skills	
  of	
  SME’s	
  to	
  enable	
  
   them	
  to	
  grow	
  digitally	
  
•  Reduce	
  unemployment	
  
•  Believe	
  in	
  ethical	
  interac0on	
  
•  Want	
  to	
  grow	
  your	
  own	
  social	
  capital	
  
•  Care	
  about	
  UK	
  plc	
  and	
  its	
  economic	
  future	
  
www.ecademy.com/manifesto	
  

•  Become	
  an	
  associate	
  
•  Display	
  your	
  support	
  
•  Please	
  leave	
  your	
  thoughts	
  with	
  us	
  on	
  the	
  
   postcard	
  

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Manifesting Digital Business Britain

  • 1. 10th  March  2011  a  new  Bri0sh   cause  was  launched…   Manifes0ng  Digital   Business  Britain   #DBBM   Thank  you  to  Bob  Barker       VP  of  Corporate  marke0ng  and  Digital  Engagement  –  Co-­‐Creator  of  the  Manifesto    
  • 2. Ecademy  -­‐  ‘learning,  networking  and  business   development   Caring  for  Small  Business  for  13  years   •  1998 - E-commerce •  2002 - Social Networking •  2007 - Social Media •  2010 - Digital
  • 3. Welcome  Katherine  Hathaway   Deputy  Director  in  the  Department  for  Business,   Innova0on  and  Skills  
  • 4. Our  experience  and  learning  over  13  yrs   •  The  shiR  online  is  a  migra0on  to  a  new  world   •  The  culture  of  the  online  world  is  different   •  Destruc0ve  communica0on  has  las0ng  damage   •  Social  Capital  is  a  fundamental  asset  for  all   •  Learning  social  media  is  not  just  a  ‘How  to’  challenge   •  Social  Media  is  a  ‘social  challenge’   •  The  next  ‘perfect  storm’  is  digital  
  • 5. Why  did  I  write  this  Manifesto?   •  The  opportunity  within  SME’s   for  increasing  their  businesses   through  the  online  world  is   huge   •  Not  enough  SME’s  are  doing  it   •  Not  enough  SME’s  understand   the  new  ‘social’  landscape   •  Skills  gap  is  widening  –  I  see  it   everywhere  
  • 6. Bob  Barker  –  co-­‐creator  of  the  Manifesto   •  VP  of  Marke0ng  and  Digital   Engagement  for  Alterian  plc   •  Chaired  the  Government’s   Informa0on  Age  Partnership   working  party  on  UK  ICT   •  Authored  a  manifesto  in   1999  for  Ecommerce    
  • 7. What  is  the  shiR?  
  • 8. We  used  to  live  on  farms   We ‘manufactured’ food
  • 9. Then  we  moved  to  the  ci0es   We ‘manufactured products’
  • 10. Now  we  live  on  the  Internet   We ‘manufacture’ DATA
  • 11. Going  Global   •  Internet  contributed  £100bn  to  the  UK   economy   –   2009  -­‐  7.2%  of  GDP   –       2015?  -­‐  10%  of  GDP?   • Internet  exports   – expor0ng  £2.80    for  every  £1  imported   • Offline  economy   – 90p  for  every  £1  imported.   •  UK  Trade  Deficit   –  Rose  to  £9.2bn  from  £8.5bn  in  December  2010  
  • 12. “Small  businesses  that  heavily  use  the  internet  to  do  business   grow  four  *mes  faster  than  those  that  do  not  “   Boston Consulting Group Report 2010
  • 13. But  e-­‐commerce  is  not  social  
  • 14. This  is  social  (commerce)  
  • 16. Don’t  worry  there  are  always  solu0ons  to   these  challenges  
  • 17. Es0mated  10  million  people  in  the  UK  who  have   never  been  online   I  have  got  by  so  far   without  Social  Media   “Many of and  Digital  Media   these are small business”
  • 18. There  is  a  new  type  of  Capital  
  • 21. Finally  a  legal  precedent!  
  • 22. Reduce the NEETSNEETS   Reduce  unemployment  -­‐   Not in Education, Employment or Training 20% of our unemployed are under 24 – our Generation Y
  • 23. A  changing  business  landscape  
  • 24. Someone  is  playing  a  game  of  risk  –  do  we  all  understand   what  is  happening  
  • 25.
  • 26. Mark  Zuckerberg  said…   “we  are  a  solu0on  provider  for  all   your  value  added  down  the   line………….”  
  • 27. Playing  the  game  of  Risk  in  your  niche  
  • 28. The  shiR  is  happening   Social  Landscape  –  what  does  this  mean?   •  From  Transac0onal  to  Suppor0ve   •  From  Broadcast  to  Engagement   •  From  Customer  to  Follower   •  From  Contact  to  ‘Friend’   •  From  Local  to  Global  
  • 29. Introducing  the  Manifesto   •  A  stake  in  the  ground   •  A  pledge   •  A  belief   •  A  movement   •  A  crea0on  of  ac0ons   •  A  Task  force,  some  research  and  a  plan  
  • 30.
  • 31. The  Manifesto  8  Points   1.  Adopt  a  Digital  Mindset  and  philosophy   2.  Improve  Britain’s  trading  future   3.  Ensure  na*onal  inclusion   4.  Provide  Digital  Skills  for  all,  offering    individuals  choice  and   a  future  they  can  control   5.  Embrace  ethical  online  behaviour   6.  Value  the  social  capital  created  by  individuals   7.  Ensure  Business  leaders,  Advisors,  mentors  and  Coaches   understand  Digital  Business   8.  Recognise  the  value  of  home-­‐based,  digitally  connected   business  in  the  economy  
  • 32. I  call  on  you  if..   •  You  believe  in  the  manifesto   •  Want  to  increase  the  skills  of  SME’s  to  enable   them  to  grow  digitally   •  Reduce  unemployment   •  Believe  in  ethical  interac0on   •  Want  to  grow  your  own  social  capital   •  Care  about  UK  plc  and  its  economic  future  
  • 33. www.ecademy.com/manifesto   •  Become  an  associate   •  Display  your  support   •  Please  leave  your  thoughts  with  us  on  the   postcard