Dissolving Boundaries: social technologies and participation in design

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Presentation on the changing nature of design and the new opportunities for participation in design enabled through social technologies - given at OZCHI Melbourne 2009. Full paper is published through the ACM Library.

The emphasis on participation in social technologies challenges some of our traditional assumptions about the role of users and designers in design. It also exposes some of the limitations and assumptions about design embedded in our traditional models and methods. Based on a review of emerging practice in industry and academia, this presentation provides an overview of four ways in which people are participating in design, that have emerged largely in response to, and as a result of, social technologies. By presenting this ‘lay of the land’, we seek to contribute to ongoing work on the nature of participation and design in the context of social technologies. We draw particular attention to the ways in which roles and responsibilities in design are being reassigned and redistributed. As traditional boundaries between design and use and designer and user dissolve, design is becoming more public. In the context of social technologies design is moving out into the wild.

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  • A preprint (pdf) of the paper that supports this presentation is available here http://tiny.cc/CQ8xk

    Slide 10 includes Authors’ interpretation of User-Centred Design process sourced from Preece et al. (2002). Check out the paper for full list of references.

    Full proceedings of the OZCHI conference will be available via the ACM Library.
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Dissolving Boundaries: social technologies and participation in design

  1. 1. dissolving boundaries: social technologies & participation in design @pennyhagen & Toni Robertson DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE ?
  2. 2. Human dissolving boundaries: social technologies & participation in design @pennyhagen & Toni Robertson DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  3. 3. definition: social technologies DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  4. 4. definition: social technologies + DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  5. 5. ? who where what DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  6. 6. DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  7. 7. DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  8. 8. DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  9. 9. Private RELEASE Public DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  10. 10. Private RELEASE Public DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  11. 11. iterate emerge source open DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  12. 12. iterate emerge source open DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  13. 13. iterate emerge ongoing relationships ownership skills evaluation DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  14. 14. iterate emerge source open DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  15. 15. ? who + how tools, strategies, models roles and responsibilities source open DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  16. 16. design in the wild DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE
  17. 17. what kinds of methods and models are appropriate DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE ?
  18. 18. how does this impact our practice DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE ?
  19. 19. how do we get better at selling design as an emergent process DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE ?
  20. 20. thank you. ? image credit=: http://www.jay-han.com/2008/01/06/dotted-world-map-vector-resource-free-download/ DISSOLVING BOUNDARIES. HAGEN & ROBERTSON OZCHI 2009 MELBOURNE

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