Expanding Enterprise 2.0 beyond the early adopters Peter Evans-Greenwood Chief Technology Officer (Australia) 2008-02-19 I...
Enterprise 2.0 today Is our siloed approach stalling adoption? ERP CRM EDRM Case Management … Wiki Blog Social Networks
Enterprise 2.0 tomorrow Research via group tagging Authoring via a blog & wiki (bliki) Document generation and approval th...
What we’re trying to achieve Our focus The effect It’s potential Information quality Efficiency Effectiveness Value harves...
The bigger picture An example from Government <ul><li>Web Site Management </li></ul><ul><li>Customer Complaints </li></ul>...
www.capgemini.com
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Expanding Enterprise 2.0 beyond the early adopters

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A demonstration of how a user centric (rather than technology centric) approach to deploying Enterprise 2.0 technologies will drive adoption into your broader user community and deliver tangible benefits back into the business.

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  • Expanding Enterprise 2.0 beyond the early adopters A demonstration of how a user centric (rather than technology centric) approach to deploying Enterprise 2.0 technologies will drive adoption into your broader user community and deliver tangible benefits back into the business.
  • Expanding Enterprise 2.0 beyond the early adopters

    1. 1. Expanding Enterprise 2.0 beyond the early adopters Peter Evans-Greenwood Chief Technology Officer (Australia) 2008-02-19 In collaboration with
    2. 2. Enterprise 2.0 today Is our siloed approach stalling adoption? ERP CRM EDRM Case Management … Wiki Blog Social Networks
    3. 3. Enterprise 2.0 tomorrow Research via group tagging Authoring via a blog & wiki (bliki) Document generation and approval through workflow Task management Federated search External team rooms A space for collaborative authoring Team management
    4. 4. What we’re trying to achieve Our focus The effect It’s potential Information quality Efficiency Effectiveness Value harvested Operational costs
    5. 5. The bigger picture An example from Government <ul><li>Web Site Management </li></ul><ul><li>Customer Complaints </li></ul><ul><li>Research and Development </li></ul><ul><li>MD Briefs </li></ul><ul><li>Project Reporting </li></ul><ul><li>Design Reporting </li></ul><ul><li>Post Implementation Reporting </li></ul><ul><li>Standards and Specs </li></ul><ul><li>Community Consultations </li></ul><ul><li>Asset Information Management </li></ul><ul><li>Drawings and Plans Management </li></ul><ul><li>FOI Request Handling </li></ul><ul><li>Accounts Payable invoice processing </li></ul><ul><li>Legal Advice and Precedents </li></ul><ul><li>Taxation Work Papers </li></ul><ul><li>Audit Work Papers </li></ul><ul><li>Audit and Inspection Reporting </li></ul><ul><li>Major Environmental Assessments </li></ul><ul><li>Minor Environmental Assessments </li></ul><ul><li>Contractor Management </li></ul><ul><li>Training and Human Performance Mgmt </li></ul><ul><li>Policy and Advice </li></ul><ul><li>Inspections and Audits </li></ul><ul><li>Policies and Procedures </li></ul><ul><li>Contracts Management </li></ul><ul><li>Community Consultation </li></ul><ul><li>Business Case Development </li></ul><ul><li>Operational Analysis </li></ul><ul><li>Periodic Reporting </li></ul><ul><li>Specialist Studies </li></ul><ul><li>Strategic Directions Reporting </li></ul><ul><li>Indicators Reporting </li></ul><ul><li>Market Research </li></ul><ul><li>Corporate Template Management </li></ul><ul><li>Publications Management </li></ul><ul><li>Campaign Development </li></ul><ul><li>Customer Engagement </li></ul><ul><li>Lease License Management </li></ul><ul><li>Title Management </li></ul><ul><li>Environmental Management Plans </li></ul><ul><li>Work Order Management </li></ul><ul><li>Recruitment Management </li></ul><ul><li>Business Planning </li></ul><ul><li>Asset Planning </li></ul><ul><li>Risk Management </li></ul><ul><li>Incident Management </li></ul><ul><li>Asset Creation </li></ul><ul><li>Asset Lifecycle Management </li></ul><ul><li>Procurement </li></ul><ul><li>Demand Management </li></ul><ul><li>Compliance Reporting </li></ul><ul><li>Annual Reporting </li></ul><ul><li>Relationship Management – Government, Customers, Contractors, Partners </li></ul><ul><li>Performance Management </li></ul><ul><li>Health and Safety Management </li></ul><ul><li>Ministerial Briefs </li></ul><ul><li>Correspondence Management </li></ul><ul><li>Tendering and RFQ Management </li></ul><ul><li>Programme & Project Management </li></ul><ul><li>Strategy Development </li></ul><ul><li>HR record keeping </li></ul>
    6. 6. www.capgemini.com

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