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Expanding Enterprise 2.0 beyond the early adopters

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A demonstration of how a user centric (rather than technology centric) approach to deploying Enterprise 2.0 technologies will drive adoption into your broader user community and deliver tangible …

A demonstration of how a user centric (rather than technology centric) approach to deploying Enterprise 2.0 technologies will drive adoption into your broader user community and deliver tangible benefits back into the business.

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  • Expanding Enterprise 2.0 beyond the early adopters A demonstration of how a user centric (rather than technology centric) approach to deploying Enterprise 2.0 technologies will drive adoption into your broader user community and deliver tangible benefits back into the business.

Transcript

  • 1. Expanding Enterprise 2.0 beyond the early adopters Peter Evans-Greenwood Chief Technology Officer (Australia) 2008-02-19 In collaboration with
  • 2. Enterprise 2.0 today Is our siloed approach stalling adoption? ERP CRM EDRM Case Management … Wiki Blog Social Networks
  • 3. Enterprise 2.0 tomorrow Research via group tagging Authoring via a blog & wiki (bliki) Document generation and approval through workflow Task management Federated search External team rooms A space for collaborative authoring Team management
  • 4. What we’re trying to achieve Our focus The effect It’s potential Information quality Efficiency Effectiveness Value harvested Operational costs
  • 5. The bigger picture An example from Government
    • Web Site Management
    • Customer Complaints
    • Research and Development
    • MD Briefs
    • Project Reporting
    • Design Reporting
    • Post Implementation Reporting
    • Standards and Specs
    • Community Consultations
    • Asset Information Management
    • Drawings and Plans Management
    • FOI Request Handling
    • Accounts Payable invoice processing
    • Legal Advice and Precedents
    • Taxation Work Papers
    • Audit Work Papers
    • Audit and Inspection Reporting
    • Major Environmental Assessments
    • Minor Environmental Assessments
    • Contractor Management
    • Training and Human Performance Mgmt
    • Policy and Advice
    • Inspections and Audits
    • Policies and Procedures
    • Contracts Management
    • Community Consultation
    • Business Case Development
    • Operational Analysis
    • Periodic Reporting
    • Specialist Studies
    • Strategic Directions Reporting
    • Indicators Reporting
    • Market Research
    • Corporate Template Management
    • Publications Management
    • Campaign Development
    • Customer Engagement
    • Lease License Management
    • Title Management
    • Environmental Management Plans
    • Work Order Management
    • Recruitment Management
    • Business Planning
    • Asset Planning
    • Risk Management
    • Incident Management
    • Asset Creation
    • Asset Lifecycle Management
    • Procurement
    • Demand Management
    • Compliance Reporting
    • Annual Reporting
    • Relationship Management – Government, Customers, Contractors, Partners
    • Performance Management
    • Health and Safety Management
    • Ministerial Briefs
    • Correspondence Management
    • Tendering and RFQ Management
    • Programme & Project Management
    • Strategy Development
    • HR record keeping
  • 6. www.capgemini.com