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EVANGELIZING & DESIGNING VOICE USER INTERFACE
STEPHEN GAY
2014
ADOPTING VUI
IN A GUI WORLD
APRIL 2, 2014
@stephengay2014
EVOLUTION
Command Line
Interface
(CLI)
Graphical User
Interface
(GUI)
Natural User
Interface
(NUI)
Time
In...
A VUI ENABLES PEOPLE TO USE
THEIR VOICES AND INNATE
LANGUAGE SKILLS TO INTERACT
WITH TECHNOLOGY.
DEFINE
TYPES OF INTERACTIONS
@stephengay2014
TYPES OF INTERACTIONIntegrationComplexity
Customer Benefit
@stephengay2014
THE SECRETARY
Recognize what is being said and record it
@stephengay2014
THE SECRETARY
Recognize what is being said and record it
@stephengay2014
THE BOUNCER
Recognize who is speaking
@stephengay2014
THE BOUNCER
Recognize who is speaking
@stephengay2014
THE BOUNCER
@stephengay2014
THE GOPHER
Execute simple orders
@stephengay2014
THE GOPHER
Execute simple orders
APRIL 2, 2014
@stephengay2014
THE PERSONAL ASSISTANT
Intelligently respond to natural language input
@stephengay2014
THE PERSONAL ASSISTANT
Intelligently respond to natural language input
@stephengay2014
THE PERSONAL ASSISTANT
@stephengay2014
THE PERSONAL ASSISTANT
OPPORTUNTIES
@stephengay2014
OPPORTUNTIES
HumanizeHands Free Extra Hand Shortcuts
@stephengay2014
HANDS FREE
APRIL 2, 2014
@stephengay2014
EXTRA HAND
@stephengay2014
HANDSFREE
@stephengay2014
SHORTCUTS
@stephengay2014
SHORTCUTS
@stephengay2014
HUMANIZE
@stephengay2014
HER
@stephengay2014
BRAINSTORM
PRINCIPLES
@stephengay2014
BE MULTI-MODAL
VUI + GUI
@stephengay2014
PRINCIPLES
IT’S DIFFERENT
DESIGNING FOR SPEECH
@stephengay2014
PRINCIPLES
@STEPHENGAY
DOWNLOAD THE PPT AND MATERIAL
@stephengay2014
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Evangelizing and Designing Voice User Interface: Adopting VUI in a GUI world

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Apple’s Siri and Google Now have ignited consumers’ interest in VUI by delivering valuable and delightful customer experiences. Innovative companies can leverage VUI solutions to create a competitive advantage. But how do you drive the adoption of VUI in an organization with a long GUI-only history? We'll share the frameworks we used to evangelize VUI to help you start your own grassroots VUI movement.

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Transcript of "Evangelizing and Designing Voice User Interface: Adopting VUI in a GUI world "

  1. 1. EVANGELIZING & DESIGNING VOICE USER INTERFACE STEPHEN GAY 2014 ADOPTING VUI IN A GUI WORLD APRIL 2, 2014
  2. 2. @stephengay2014 EVOLUTION Command Line Interface (CLI) Graphical User Interface (GUI) Natural User Interface (NUI) Time Interactionswithtechnology Voice User Interface (VUI)
  3. 3. A VUI ENABLES PEOPLE TO USE THEIR VOICES AND INNATE LANGUAGE SKILLS TO INTERACT WITH TECHNOLOGY. DEFINE
  4. 4. TYPES OF INTERACTIONS
  5. 5. @stephengay2014 TYPES OF INTERACTIONIntegrationComplexity Customer Benefit
  6. 6. @stephengay2014 THE SECRETARY Recognize what is being said and record it
  7. 7. @stephengay2014 THE SECRETARY Recognize what is being said and record it
  8. 8. @stephengay2014 THE BOUNCER Recognize who is speaking
  9. 9. @stephengay2014 THE BOUNCER Recognize who is speaking
  10. 10. @stephengay2014 THE BOUNCER
  11. 11. @stephengay2014 THE GOPHER Execute simple orders
  12. 12. @stephengay2014 THE GOPHER Execute simple orders
  13. 13. APRIL 2, 2014
  14. 14. @stephengay2014 THE PERSONAL ASSISTANT Intelligently respond to natural language input
  15. 15. @stephengay2014 THE PERSONAL ASSISTANT Intelligently respond to natural language input
  16. 16. @stephengay2014 THE PERSONAL ASSISTANT
  17. 17. @stephengay2014 THE PERSONAL ASSISTANT
  18. 18. OPPORTUNTIES
  19. 19. @stephengay2014 OPPORTUNTIES HumanizeHands Free Extra Hand Shortcuts
  20. 20. @stephengay2014 HANDS FREE
  21. 21. APRIL 2, 2014
  22. 22. @stephengay2014 EXTRA HAND
  23. 23. @stephengay2014 HANDSFREE
  24. 24. @stephengay2014 SHORTCUTS
  25. 25. @stephengay2014 SHORTCUTS
  26. 26. @stephengay2014 HUMANIZE
  27. 27. @stephengay2014 HER
  28. 28. @stephengay2014 BRAINSTORM
  29. 29. PRINCIPLES
  30. 30. @stephengay2014 BE MULTI-MODAL VUI + GUI
  31. 31. @stephengay2014 PRINCIPLES IT’S DIFFERENT DESIGNING FOR SPEECH
  32. 32. @stephengay2014 PRINCIPLES
  33. 33. @STEPHENGAY DOWNLOAD THE PPT AND MATERIAL @stephengay2014
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