CARE Team                                                         Page 1 of 26                   CARE Team:  The Community...
CARE Team                                                                                 Page 2 of 26                    ...
CARE Team                                                                             Page 3 of 26    any difference with ...
CARE Team                                                                               Page 4 of 26                      ...
CARE Team                                                                                Page 5 of 26Philosophies & Goals ...
CARE Team                                                                              Page 6 of 26Number ServedThe CARE T...
CARE Team                                                                                Page 7 of 26Survey #1 ResultsOne ...
CARE Team                                                                                  Page 8 of 26The two tables whic...
CARE Team                                                                                 Page 9 of 26March 2010 was the f...
CARE Team                                                                              Page 10 of 26Since the April CARE T...
CARE Team                                                                               Page 11 of 26The CARE Team has bee...
CARE Team                                                                            Page 12 of 26Because of recruitment, ...
CARE Team                                                                             Page 13 of 26SummaryThe CARE Team ha...
CARE Team                               Page 14 of 26   Appendix Survey SamplesFrequency Tables
CARE Team                                                                             Page 15 of 26                       ...
CARE Team                                                                             Page 16 of 26                 Commun...
CARE Team                                                                                                       Page 17 of...
CARE Team                                                                                                    Page 18 of 26...
CARE Team                                                                                     Page 19 of 26               ...
CARE Team                                                                                     Page 20 of 26               ...
CARE Team                                                                                        Page 21 of 26Frequency Ta...
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CARE Team                                                                                                        Page 23 o...
CARE Team                                                                              Page 24 of 26                      ...
CARE Team                                                                              Page 25 of 26                      ...
CARE Team                                                                           Page 26 of 26                  Lucas C...
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CARE Team Assessment

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CARE Team:
The Community Asset & Resource Engagement Team.
Assessment & Evaluation of Effectiveness for 2009-2010

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CARE Team Assessment

  1. 1. CARE Team Page 1 of 26 CARE Team: The Community Asset & Resource Engagement TeamAssessment & Evaluation of Effectiveness for 2009-2010 By: Pam Kummerer University of Toledo M.S.W. Student April 28, 2010
  2. 2. CARE Team Page 2 of 26 Executive SummaryThe purpose of this paper is to assess and evaluate the effectiveness of the CARE Team(The Community Asset & Resource Engagement Team) at reaching Lucas Countyresidents in situational poverty; in need of food and services. The CARE Team wasdeveloped as a grassroots effort to help people in these difficult times get connected tocommunity resources and services. According to survey results the CARE Team has beensuccessful at reaching Lucas County residents in need of food and community servicesduring these difficult economic times. As many families are still struggling with financialhardship, the program should continue to be offered in various locations throughout LucasCounty. • The CARE Team is a collaboration of many local agencies, which take the needed services to the people in the community. • The goal of CARE Team is to reach individuals and families in need of food and services, particularly those new to situational poverty, and may not know how to obtain the needed services. • The CARE Team targets a different neighborhood each month. Which neighborhood to target is determined though the use of data from the DEN (Data Evaluation Network), Job & Family Services and United Way 2-1-1 as well as a discussion among the partner agencies. • The CARE Team model has been an effective intervention in reaching individuals and families in need. The number of individuals served at each event varies, with a low of 40 to a high of 163 served. On average 93 families and individuals were served at each event. • At the December 2009 CARE Team which took place at the Maumee Senior Center, individuals where asked to complete a survey. Results indicate that The CARE Team has been effective at reaching individuals new to situational poverty. • According to the survey, 58% of the participants reported they were not currently receiving services from a social service agency. Eighty-seven percent report they would use these services in the future, and 97% of the participants found coming to the CARE Team to be helpful. • The results indicated that the two tables which had the most visitors were the Census Bureau and Read for Literacy (Books for Kids) with 67.7% and 74.2% respectively, of participants visiting their tables. Although reasons for visiting tables were not addressed on the survey, it is important to note that these two agencies give away free items, such as cups/mugs, carry bags, and books. • To increase the number of participants visiting the agency tables, a raffle was implemented. Through observation, it was noticed that more people were at the tables talking with the agency staff. Also, agency staff was asked if they noticed
  3. 3. CARE Team Page 3 of 26 any difference with the number of people visiting their table with the raffle ticket. Agency staff said they definitely noticed more people were stopping by their table and asking questions.• A follow up survey was conducted at the April 2010 CARE Team event held at The Hungarian Club of Toledo, to determine if the raffle ticket had increased the number of participants visiting the agency tables.• Results of the follow up survey indicated an increase in the number of individual visiting the tables, with five agencies having more than 50% of the participants visiting their table. In addition, all agency tables had been visited by 21% of the participants or more.• The CARE Team has been successful at reaching Lucas County residents in need of food and services during these difficult economic times.• As many families are still struggling with financial hardship, the program should continue to be offered in various locations throughout Lucas County.
  4. 4. CARE Team Page 4 of 26 CARE Team: The Community Asset & Resource Engagement TeamPurposeThe purpose of this paper is to assess and evaluate the effectiveness of the CARE Team(The Community Asset & Resource Engagement Team) at reaching individuals in need offood and community resources to meet their daily needs.CARE Team BackgroundThe CARE Team (The Community Asset & Resource Engagement Team) was developedby Commissioner Skeldon Wozniak as a grassroots effort to help people in these difficulttimes get connected to community resources and services. It was based on the belief thatpeople new to situational poverty tend to shy away from getting help or have barriers, suchas transportation, keeping them from obtaining the needed services. Therefore, it is thebelief of the CARE Team that in order to reach the citizens in need of services, theseservices must be taken out into the community, specifically targeting neighborhoods withthe greatest need, and the least amount of community resources. It is believed that this isthe only grassroots program of its kind.The CARE Team is a collaboration of many local agencies, which take communityresources to citizens in need. Each month the CARE Team is held in a different strugglingneighborhood to reach those in need within Lucas County. Along with getting connected toservices, Food for Thought, a mobile food pantry provides food to those in need. Food ForThought is a unique mobile food pantry, which gives individuals choices as to what fooditems they will receive. They provide non-perishable food items, fresh produce, bakeryitems and personal care items.Agency Partners • United Way 2-1-1 • ABLE/Legal Aid • Jobs & Family Services • Neighborhood Health Associations • Read for Literacy • Unison Health Insurance • OSU – Family Nutrition Program • 1 Matters • Area Office on Aging – Kinship • Lucas County Health Department Navigator • Census Bureau • YWCA – Child Care Resource & • Food For Thought Referral • Aids Resource Center • “The Source” - Lucas County • Buckeye Health Insurance Workforce Development • Social Security AdministrationDue to recruitment and agency staffing and financial issue, the agencies present at eachCARE Team can vary.
  5. 5. CARE Team Page 5 of 26Philosophies & Goals of CARE TeamThe following are the primary philosophies behind the CARE Team. 1) In the currentstate of the economy, many people are finding themselves in poverty for the first time. 2)Those that are new to poverty often do not know “the system” or are unfamiliar with thesocial services available and how to access them. And, 3) People in situational povertyoften have barriers making it difficult for them to get to the needed services. For example,they may have transportation issues which keep them from getting to the services. Peoplein situational poverty may also have emotional barriers, such as embarrassment or shame,keeping them from seeking out services. Therefore, by taking the services out, into thecommunities, some of these barriers can be overcome.Although obtaining food is a primary and basic need for individuals in poverty, the goal isto provide food and basic needs for the short term, and services to provide sustainabilityand independence in the long term. To do this individuals are encouraged to visit allagency tables, to learn about services they can use currently or in the future. Althoughindividuals will not need all the services available, the more tables they visit, the morelikely they are to find appropriate and sustainable services for their needs. For example,by visiting the Neighborhood Health Association table and getting their blood pressurechecked, may lead them to a follow-up health care appointment if a concern was found.Location & Promotion of CARE TeamThe CARE Team targets a different neighborhood each month. Which neighborhood totarget is determined though a discussion among the partner agencies. Data from the DENreport (Data Evaluation Network), information from Jobs and Family Services regardingincreases in new applications, data from United Way 2-1-1 regarding high callneighborhoods, personal knowledge, and word of moth to determine which neighborhoodto target.To promote the CARE Team, United Way canvases the neighborhood leaving flyers athomes/apartments to announce the upcoming event. Flyers are also faxed to social serviceagencies, schools, and churches in the neighborhood. On several occasions,announcements where made during church services and printed in the church bulletin.Unfortunately, there have been months when the turnout for the event has been somewhatsmall. Therefore, there have been a few occasions when a press release was sent to thelocal news media. However, when media alerts have been made, the turnout is usually toolarge. A very large turnout causes congestion at the event, a very long wait for individualsgetting food, and a shortage of food. This causes a struggle each month trying todetermine if a media announcement should be made or not. Obviously the CARE Teamwant to serve as many people as it can, but not having enough food is definitely a problem.
  6. 6. CARE Team Page 6 of 26Number ServedThe CARE Team model has been an effective intervention in reaching individuals andfamilies in need. In 2009, there were 11 CARE Team Events held at various locationsthroughout Lucas County. The number of individuals served at each event varies, with alow of 40 to a high of 137 served. On average 87 families and individuals were served ateach event. Throughout 2009, nearly 1,000 families were served throughout LucasCounty.The CARE Team is continuing to grow; in 2010, the Lucas County Health Department hasjoined the CARE Team to provide free H1N1 vaccines. The first CARE Team of 2010was a success with 163 families being served and 113 individuals receiving the H1N1vaccine. Families Month Served Location Area January 137 Salem Lutheran North Toledo February 108 Friendship Park Senior Ctr. Point Place March 40 New Harvest Oregon April 81 W. Lucas Co. Clinic Holland May 120 Friendship Baptist West Toledo June 73 Mayores Senior Ctr. South Toledo August 52 Grace Church West Toledo September 120 Fairgreen Presbyterian West Toledo October 70 W. Lucas Co. Clinic Holland November 74 Ability Ctr. Sylvania December 90 Maumee Senior Ctr. Maumee Average (2009) 87.7 January 163 St. Peter & Pauls South Toledo February 84 Census Event- Mayores S. Toledo/Census March 50 Indiana Baptist Old West End April 130 Hungarian Club East Side Average (2010) 106.8 Average (09-10) 92.8CARE Team Survey #1At the December 2009 CARE Team which took place at the Maumee Senior Center,individuals where asked to complete a survey. Individuals were given the survey aftervisiting the agency tables and were asked to complete the survey while they waited to beregistered for the food pantry. There were a total of 31 participants who completed thesurvey, out of approximately 90 families served.
  7. 7. CARE Team Page 7 of 26Survey #1 ResultsOne item on the survey asked participants how they heard about the CARE Team event.Only 3.2% of the participants reported learning about the event from a flyer left at theirhome. The majority (71%) of the participants reported they learned of the CARE Teamfrom word of mouth.The CARE Team has been effective at reaching individuals new to poverty. According tothe survey, 58% of the participants reported they were not currently receiving servicesfrom a social service agency. Eighty-seven percent report they would use these services inthe future, and 97% of the participants found coming to the CARE Team to be helpful.Another item on the survey asked participants which agency tables they visited. Thefollowing graph shows the percent of participants reporting to have visited each agencytable.
  8. 8. CARE Team Page 8 of 26The two tables which had the most visitors were the Census Bureau and Read for Literacy(Books for Kids) with 67.7% and 74.2% respectively, of participants visiting their tables.Although reasons for visiting tables were not addressed on the survey, it is important tonote that these two agencies give away free items, such as cups/mugs, carry bags, andbooks.Increasing Visits to Agency TablesOne issue that has been noticed is that people are concerned about getting food, so they donot visit the tables, but stand in the food registration line. The team understands the basicand primary need individuals have for food, but by visiting the tables they could getconnected to services that would help them for a longer period of time.To help ensure people that they would receive food, even if they didn’t go directly to theregistration line, colored flyers are passed out. The colored flyers are handed out at thedoor as their “ticket for food” and presented to staff when they register for food. The colorthat is being registered is announced and people must wait for their color to be calledbefore they can register for food. There are 10 flyers of each color, so even if they are thelast person in line with that color, there can only be 9 other people/families in front ofthem. We encourage people to visit the tables while they wait for their color to be called.Unfortunately, many people still go stand in line and do not visit the tables.As a team, different ideas of how to get people to visit the tables were discussed. In theend, the team decided on a raffle. The individual takes the raffle ticket to the tables andafter having it marked off by at least 4 agencies, they qualify to be in the raffle. The raffleis held hourly, and agencies were asked to bring in their “give away” items to make theprize.
  9. 9. CARE Team Page 9 of 26March 2010 was the first CARE Team event using the raffle ticket. Although there wasnot a big turnout for the event, the raffle ticket seemed to be successful. Throughobservation, this writer noticed more people were at the tables talking with the agencystaff. Also, agency staff was asked if they noticed any difference with the number ofpeople visiting their table with the raffle ticket. All but one agency said they definitelynoticed more people were stopping by their table and asking questions. The agency thatdid not notice much of a difference was “Read for Literacy”; however she always had ahigh number of people stopping at her table. Nevertheless, she did say she noticed thatmore people were visiting the other agency tables. One agency staff said that the peopleseemed excited or even proud to get their raffle ticket stamped.CARE Team Survey # 2A follow up survey was administered at the April 2010 CARE Team which took place atthe Hungarian Club of Toledo. The primary purpose of this survey was to determine if theuse of the raffle ticket had increased the number of participants visiting the agency tables.Changes and revisions to the survey were made to obtain addition/different information.The changes in the second survey were: o We wanted to determine race of participants o We wanted to determine age group of participants o We wanted to know if they have children living in their home o We eliminated the zip code question because it was determined to be less important since people could work in the area but live elsewhereIndividuals were given the survey after visiting the agency tables and were asked tocomplete the survey while they waited to be registered for the food pantry. There were atotal of 74 participants who completed the survey, out of approximately 130 familiesserved.Survey #2 ResultsOne item on the survey asked participants how they had heard of the CARE Team event.Although word of mouth was still the most common means (43%), the number of peoplehearing of the event through a flyer left at their house had increased significantly. In thefirst survey, 3% reported receiving a flyer at home, while in the second survey, 23%reported receiving a flyer at home.
  10. 10. CARE Team Page 10 of 26Since the April CARE Team was held in a neighborhood with a high concentration offamilies from Hungarian decent, the majority of participants were Caucasian (66%). Theremaining 34% were African American, Hispanic/Latino, Biracial, or other, as shown inthe graph below.The age of the participants varied, with the highest representation (28%) being individualage 40 – 49, and the second highest representation (23%) being individuals age 30-39.
  11. 11. CARE Team Page 11 of 26The CARE Team has been effective at reaching both individuals as well as families. Fifty-eight percent of the participants reported to having children under the age of 18 living intheir home. The April CARE Team served individuals new to poverty, or not currentlyreceiving services (47%), as well as individuals who are currently receiving services froma social service agency (46%). Eighty-eight percent report they would use these servicesin the future, and 92% of the participants found coming to the CARE Team to be helpful.The raffle ticket did appear to increase the number of participants visiting the agencytables. In the first survey, only two agency tables (The Census Bureau and Read forLiteracy) had been visited by more than 50% of the participants. However, in the secondsurvey, five agencies (United Way, Jobs and Family Services, YWCA, The CensusBureau, and Read for Literacy) had been visited by more than 50% of the participants. Inaddition, in the first survey, five agency tables (Neighborhood Health Association, AIDSResource Center, ABLE, Kinship Navigator, and Unison Health Insurance) had beenvisited by less than 20% of the participants, while in the second survey, all tables had beenvisited by 21% of the participants or more.
  12. 12. CARE Team Page 12 of 26Because of recruitment, and changes in agency staffing issues, the same agencies were notpresent during both surveys. Below is a graph showing the change in visits to agencytables, for the agencies that were present for both surveys.
  13. 13. CARE Team Page 13 of 26SummaryThe CARE Team has been held at various locations throughout Lucas County starting inJanuary 2009. An average number of 93 individuals and families have been served at eachCARE Team event. Survey results indicate that it has been effective in reachingindividuals new to poverty. According to the surveys, 58% and 46% (respectively) of theparticipants reported they were not currently receiving services from a social serviceagency. In both surveys 87% and 88% of the participants report they would use theseservices in the future, and 97% and 92% of the participants found coming to the CARETeam to be helpful.To increase the number of participants visiting the agency tables, a raffle wasimplemented. Through observation, it was noticed that more people were at the tablestalking with the agency staff. Also, through a follow up survey, it was determined thatthere was an increase in the number of people visiting the tables.The CARE Team has been successful at reaching Lucas County residents in need of foodand services during these difficult economic times. As many families are still strugglingwith financial hardship, the program should continue to be offered in various locationsthroughout Lucas County.
  14. 14. CARE Team Page 14 of 26 Appendix Survey SamplesFrequency Tables
  15. 15. CARE Team Page 15 of 26 CARE Team Community Resource Survey (#1 Dec. 2009)Please fill out this anonymous survey to help us evaluate and improve on the servicesbrought to you today through the CARE Team.How did you hear about the CARE Team (today’s event)?_____Flyer left at your house_____Flyer posted at local agency or church_____Flyer posted at school_____Word of mouth_____Local news station_____Other (please list)__________________What is your zip code?______________Are you currently receiving services/assistance from any agency? ____ yes ____ noWhich tables did you visit today at the CARE Team? (Mark all that apply)____ United Way 2-1-1____ Job & Family Services (food & cash assistance)____ Neighborhood Health Associations (nurse taking blood pressure)____ AIDS Resource Center____ The Census Bureau____ ABLE/ Legal Aid____ Books for Kids/ Read for Literacy____ Kinship Navigator/ Area Office on Aging____ Unison Health Insurance____ Food for Though/food pantry____ OtherAre you planning on using any of the services in the future? ____ yes ____ noWas coming to this CARE Team event today helpful? ____ yes ____ noWhat additional services would you have liked information about?________________________________________________________________________________________________________________________________________________Comments/Suggestions________________________________________________________________________________________________________________________________________________ Thank you for your time and input!!!
  16. 16. CARE Team Page 16 of 26 Community Resource Survey (#2 April 2010)Please fill out this anonymous survey to help us evaluate and improve on the servicesbrought to you today through the CARE Team.How did you hear about the CARE Team (today’s event)?____ Flyer left at your house ____ Local news station____ Flyer posted at church or bulletin ____ Flyer posted at local agency____ Flyer posted at school ____ Other (please list)____________________ Word of mouthWhat is your race? (Optional)____ Asian _____ Hispanic/Latino____ Black/ African American _____ More than one race____ White _____ OtherWhat is your age?_____ 19 or under _____ 30 - 39 _____ 50 - 59_____ 20 - 29 _____ 40 - 49 _____ 60 and overDo you have children under age 18 living in your home? ____ yes ____noAre you currently receiving services/assistance from any agency? ____ yes ____ noWhich tables did you visit today at the CARE Team? (Mark all that apply)____ United Way 2-1-1____ Job & Family Services (food & cash assistance)____ Neighborhood Health Associations (nurse taking blood pressure)____ YWCA Child Resource & Referral____ The Census Bureau____ ABLE/ Legal Aid____ Books for Kids/ Read for Literacy____ Kinship Navigator/ Area Office on Aging____ Family Nutrition Program (recipes)____ Lucas County Health Department____ OtherAre you planning on using any of the services in the future? ____ yes ____ noWas coming to this CARE Team event today helpful? ____ yes ____ noComments/Suggestions________________________________________________________________________________________________________________________________________________ Thank you for your time and input!!!
  17. 17. CARE Team Page 17 of 26Frequency Tables – Survey #1 How did you hear about Care Team? Cumulative Frequency Percent Valid Percent PercentValid home 1 3.2 3.2 3.2 news 1 3.2 3.2 6.5 other 6 19.4 19.4 25.8 school 1 3.2 3.2 29.0 word of mouth 22 71.0 71.0 100.0 Total 31 100.0 100.0 what is your zip code? Cumulative Frequency Percent Valid Percent PercentValid 43528 2 6.5 6.7 6.7 43537 2 6.5 6.7 13.3 43551 1 3.2 3.3 16.7 43605 4 12.9 13.3 30.0 43606 1 3.2 3.3 33.3 43607 3 9.7 10.0 43.3 43608 1 3.2 3.3 46.7 43609 5 16.1 16.7 63.3 43611 1 3.2 3.3 66.7 43615 7 22.6 23.3 90.0 43616 2 6.5 6.7 96.7 43619 1 3.2 3.3 100.0 Total 30 96.8 100.0Missing System 1 3.2Total 31 100.0Frequency Tables – Survey #1
  18. 18. CARE Team Page 18 of 26 Are you receiving services form an agency Cumulative Frequency Percent Valid Percent PercentValid 2 6.5 6.5 6.5 no 18 58.1 58.1 64.5 yes 11 35.5 35.5 100.0 Total 31 100.0 100.0 Are you planning on using these services in the future? Cumulative Frequency Percent Valid Percent PercentValid no 4 12.9 12.9 12.9 yes 27 87.1 87.1 100.0 Total 31 100.0 100.0 Was coming to Care Team helpful? Cumulative Frequency Percent Valid Percent PercentValid 1 3.2 3.2 3.2 yes 30 96.8 96.8 100.0 Total 31 100.0 100.0 United Way table Frequency Percent Valid Percent Cumulative PercentValid no 20 64.5 64.5 64.5 yes 11 35.5 35.5 100.0 Total 31 100.0 100.0Frequency Tables – Survey #1
  19. 19. CARE Team Page 19 of 26 JFS table Frequency Percent Valid Percent Cumulative PercentValid no 17 54.8 54.8 54.8 yes 14 45.2 45.2 100.0 Total 31 100.0 100.0 Neighborhood health association Frequency Percent Valid Percent Cumulative PercentValid no 27 87.1 87.1 87.1 yes 4 12.9 12.9 100.0 Total 31 100.0 100.0 Aids Resource Center Frequency Percent Valid Percent Cumulative PercentValid no 29 93.5 93.5 93.5 yes 2 6.5 6.5 100.0 Total 31 100.0 100.0 Census Bureau Frequency Percent Valid Percent Cumulative PercentValid no 10 32.3 32.3 32.3 yes 21 67.7 67.7 100.0 Total 31 100.0 100.0Frequency Tables – Survey #1 ABLE Frequency Percent Valid Percent Cumulative PercentValid no 26 83.9 83.9 83.9 yes 5 16.1 16.1 100.0 Total 31 100.0 100.0
  20. 20. CARE Team Page 20 of 26 Books for Kids Frequency Percent Valid Percent Cumulative PercentValid no 8 25.8 25.8 25.8 yes 23 74.2 74.2 100.0 Total 31 100.0 100.0 Kinship Navigator Frequency Percent Valid Percent Cumulative PercentValid no 25 80.6 80.6 80.6 yes 6 19.4 19.4 100.0 Total 31 100.0 100.0 Unison Health Ins Frequency Percent Valid Percent Cumulative PercentValid no 27 87.1 87.1 87.1 yes 4 12.9 12.9 100.0 Total 31 100.0 100.0Frequency Tables – Survey #1 Food for Thought Frequency Percent Valid Percent Cumulative PercentValid no 11 35.5 35.5 35.5 yes 20 64.5 64.5 100.0 Total 31 100.0 100.0 Other Frequency Percent Valid Percent Cumulative PercentValid no 27 87.1 87.1 87.1 yes 4 12.9 12.9 100.0 Total 31 100.0 100.0
  21. 21. CARE Team Page 21 of 26Frequency Tables – Survey #2 How did you hear about Care Team? Cumulative Frequency Percent Valid Percent PercentValid agency 2 2.7 2.7 2.7 flyer at church 4 5.4 5.4 8.1 Flyer at house 17 23.0 23.0 31.1 other – Kinship Navigator 2 2.7 2.7 33.8 other 9 12.2 12.2 45.9 other - seen people 8 10.8 10.8 56.8 word of mouth 32 43.2 43.2 100.0 Total 74 100.0 100.0
  22. 22. CARE Team Page 22 of 26 what is your race Cumulative Frequency Percent Valid Percent PercentValid Black/Afriacan American 10 13.5 13.5 13.5 Hispanic/Latino 6 8.1 8.1 21.6 More than one race 7 9.5 9.5 31.1 Other 2 2.7 2.7 33.8 White 49 66.2 66.2 100.0 Total 74 100.0 100.0Frequency Tables – Survey # 2 age Cumulative Frequency Percent Valid Percent PercentValid 19- or under 7 9.5 9.7 9.7 20-29 12 16.2 16.7 26.4 30-39 17 23.0 23.6 50.0 40-49 21 28.4 29.2 79.2 50-59 8 10.8 11.1 90.3 60 and over 7 9.5 9.7 100.0 Total 72 97.3 100.0Missing System 2 2.7Total 74 100.0
  23. 23. CARE Team Page 23 of 26 children at home Cumulative Frequency Percent Valid Percent PercentValid no 29 39.2 42.0 42.0 yes 40 54.1 58.0 100.0 Total 69 93.2 100.0Missing System 5 6.8Total 74 100.0 Are you receiving services form an agency Cumulative Frequency Percent Valid Percent PercentValid 5 6.8 6.8 6.8 no 35 47.3 47.3 54.1 yes 34 45.9 45.9 100.0 Total 74 100.0 100.0Frequency Tables – Survey #2 Are you planning on using these services in the future? Cumulative Frequency Percent Valid Percent PercentValid 4 5.4 5.4 5.4 no 5 6.8 6.8 12.2 yes 65 87.8 87.8 100.0 Total 74 100.0 100.0 Was coming to Care Team helpful? Cumulative Frequency Percent Valid Percent PercentValid 3 4.1 4.1 4.1 no 3 4.1 4.1 8.1 yes 68 91.9 91.9 100.0 Total 74 100.0 100.0
  24. 24. CARE Team Page 24 of 26 United Way table Cumulative Frequency Percent Valid Percent PercentValid no 19 25.7 25.7 25.7 yes 55 74.3 74.3 100.0 Total 74 100.0 100.0 JFS table Cumulative Frequency Percent Valid Percent PercentValid no 30 40.5 40.5 40.5 yes 44 59.5 59.5 100.0 Total 74 100.0 100.0Frequency Tables – Survey #2 Neighborhood health association Cumulative Frequency Percent Valid Percent PercentValid no 44 59.5 59.5 59.5 yes 30 40.5 40.5 100.0 Total 74 100.0 100.0 YWCA Child Resource & Referral Cumulative Frequency Percent Valid Percent PercentValid no 36 48.6 48.6 48.6 yes 38 51.4 51.4 100.0 Total 74 100.0 100.0 Census Bureau Cumulative Frequency Percent Valid Percent PercentValid no 34 45.9 45.9 45.9 yes 40 54.1 54.1 100.0 Total 74 100.0 100.0
  25. 25. CARE Team Page 25 of 26 ABLE Cumulative Frequency Percent Valid Percent PercentValid no 48 64.9 64.9 64.9 yes 26 35.1 35.1 100.0 Total 74 100.0 100.0Frequency Tables – Survey #2 Books for Kids Cumulative Frequency Percent Valid Percent PercentValid no 35 47.3 47.3 47.3 yes 39 52.7 52.7 100.0 Total 74 100.0 100.0 Kinship Navigator Cumulative Frequency Percent Valid Percent PercentValid no 56 75.7 75.7 75.7 yes 18 24.3 24.3 100.0 Total 74 100.0 100.0 Family Nutrition Program Cumulative Frequency Percent Valid Percent PercentValid no 48 64.9 64.9 64.9 yes 26 35.1 35.1 100.0 Total 74 100.0 100.0
  26. 26. CARE Team Page 26 of 26 Lucas County Health Department Cumulative Frequency Percent Valid Percent PercentValid 1 47 63.5 63.5 63.5 2 27 36.5 36.5 100.0 Total 74 100.0 100.0

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