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Role of Social Tools in the Current Awareness Process
Role of Social Tools in the Current Awareness Process
Role of Social Tools in the Current Awareness Process
Role of Social Tools in the Current Awareness Process
Role of Social Tools in the Current Awareness Process
Role of Social Tools in the Current Awareness Process
Role of Social Tools in the Current Awareness Process
Role of Social Tools in the Current Awareness Process
Role of Social Tools in the Current Awareness Process
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Role of Social Tools in the Current Awareness Process

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Presentation given during the Law Firm Breakfast Meet-up at Headshift, London, UK

Presentation given during the Law Firm Breakfast Meet-up at Headshift, London, UK

Published in: Business, Technology
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  • 1. Role of social tools in the current awareness process Penny Edwards, Lars Plougmann, Stuart Barr www.headshift.com, September 2008 /http://flickr.com/photos/_fabrizio_/786526891/in/photostream/
  • 2. Challenges for Current awareness Knowledge and information sharing • Ubiquity of informal knowledge sharing • Building the business case around current awareness
  • 3. Challenges for Current awareness Challenges for current awareness • Timeliness • Cost effective delivery • Innovative value-added service • Original targeted content
  • 4. Some thoughts: internal CA • A networked approach: - Collaborative filtering - Shared awareness - Aggregated signals • New ways of working - Self-service - Publish then filter - Personalisation (cc) http://www.flickr.com/photos/iconolith/458099966/
  • 5. Benefits for external CA • Dynamic content and process • Less volume -> greater relevance • Delivery formats to suit preference • Conversations rather than broadcasts http://www.flickr.com/photos/victoriapeckham/164175205/
  • 6. How to kick start change... • Integrated lightweight solutions • Building on existing systems • Involvement of key user groups and IT • No ‘one size fits all’ solution
  • 7. Social tools in the CA process: Demo
  • 8. Recap... • Flexible lightweight tools • More intimate personalised information • Feeds and flows • Collective intelligence (cc) http://www.flickr.com/photos/limowreck666/157909490/in/set-72157594146274206/
  • 9. Thank you! Many thanks for the photos made available under a Creative Commons license. Regardless of the CC license, if any photographer objects to the inclusion of their material then we shall happily remove it.

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