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Role of Social Tools in the Current Awareness Process
 

Role of Social Tools in the Current Awareness Process

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Presentation given during the Law Firm Breakfast Meet-up at Headshift, London, UK

Presentation given during the Law Firm Breakfast Meet-up at Headshift, London, UK

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    Role of Social Tools in the Current Awareness Process Role of Social Tools in the Current Awareness Process Presentation Transcript

    • Role of social tools in the current awareness process Penny Edwards, Lars Plougmann, Stuart Barr www.headshift.com, September 2008 /http://flickr.com/photos/_fabrizio_/786526891/in/photostream/
    • Challenges for Current awareness Knowledge and information sharing • Ubiquity of informal knowledge sharing • Building the business case around current awareness
    • Challenges for Current awareness Challenges for current awareness • Timeliness • Cost effective delivery • Innovative value-added service • Original targeted content
    • Some thoughts: internal CA • A networked approach: - Collaborative filtering - Shared awareness - Aggregated signals • New ways of working - Self-service - Publish then filter - Personalisation (cc) http://www.flickr.com/photos/iconolith/458099966/
    • Benefits for external CA • Dynamic content and process • Less volume -> greater relevance • Delivery formats to suit preference • Conversations rather than broadcasts http://www.flickr.com/photos/victoriapeckham/164175205/
    • How to kick start change... • Integrated lightweight solutions • Building on existing systems • Involvement of key user groups and IT • No ‘one size fits all’ solution
    • Social tools in the CA process: Demo
    • Recap... • Flexible lightweight tools • More intimate personalised information • Feeds and flows • Collective intelligence (cc) http://www.flickr.com/photos/limowreck666/157909490/in/set-72157594146274206/
    • Thank you! Many thanks for the photos made available under a Creative Commons license. Regardless of the CC license, if any photographer objects to the inclusion of their material then we shall happily remove it.