What is omnichannelcommerce

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A short slideshow on the Concept and elements of omnichannel commerce

A short slideshow on the Concept and elements of omnichannel commerce

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  • The CMS system – what system to choose? Open source or Closed source or SaaS?Third party systems for marketing and recommending and measuringPayment gateways fore reciving paymentsWMS systems SLA and outsourced warehousesERP and economy systemsOther systems?
  • With so many technologies to choose from, what are the guide lines to help me select the technologies?Anny ideas?
  • How can technology increase basket value? (and which technology?)How can technology increase order frequency? (and which technology?)How can technology increase the number of customers (and which technology?)

Transcript

  • 1. UXStories.dk 1 | 14
  • 2. E-BUSINESS TECHNOLOGIES What is meant by the phrase OmniChannel? UXStories.dk 2 | 14
  • 3. E-BUSINESS TECHNOLOGIES Source: Google 2012 UXStories.dk 3 | 14
  • 4. E-BUSINESS TECHNOLOGIES Tesco in Korea UXStories.dk 4 | 14
  • 5. E-BUSINESS TECHNOLOGIES Delivery and dressing room in one UXStories.dk 5 | 14
  • 6. E-BUSINESS TECHNOLOGIES These channels are actually two or more ways! UXStories.dk 6 | 14
  • 7. E-BUSINESS TECHNOLOGIES How do we connect and measure offline advertising? UXStories.dk 7 | 14
  • 8. E-BUSINESS TECHNOLOGIES How do we connect and measure offline advertising? UXStories.dk 8 | 14
  • 9. E-BUSINESS TECHNOLOGIES Monnit – Mowi wireless sensor.. UXStories.dk 9 | 14
  • 10. E-BUSINESS TECHNOLOGIES Monnit – Mowi wireless sensor.. UXStories.dk 10 | 14
  • 11. E-BUSINESS TECHNOLOGIES Were to gather the data, in order to operationalize them? UXStories.dk 11 | 14
  • 12. E-BUSINESS TECHNOLOGIES Some Tech elements of E-Commerce Other? UXStories.dk 12 | 14
  • 13. E-BUSINESS TECHNOLOGIES How to decide what technologies to chose? UXStories.dk 13 | 14
  • 14. E-BUSINESS SYSTEMS Technology investments needs to create an acceptable return UXStories.dk 14 | 14