1. Microsoft Cloud ServicesEl siguiente paso lógico en la computación de negocios Ricardo Yorky Education Technology Specialist Microsoft Paraguay Blog: www.ricardoyorky.com Twitter: @RicardoYorky
2. La TecnologíaConducelos Negocios de Hoy Proveedores & Socios de Negocios Clientes Empleados EFICIENCIA EN TECNOLOGIA AGILIDAD Capturar & crear nuevas ventas Reducir costos y complejidad en tecnología AHORROS DE COSTOS POTENCIAR Recudir costos en la operación Habilita a los empleados y a la organización a hacer más
3. Quinta Generación Informática Mainframe PC ClienteServidor Servicios Web Servicios en Línea / Computación en La Nube 1970s 1980s 1990s 2000s 2010+
4. Que es Cloud Computing según los Analistas “Un estilo de computación en donde las capacidades TI de tipo ESCALABLE y ELASTICA se proveen como servicios a clientes externos utilizando tecnologías de Internet.” Gartner, Inc. “Hype Cycle for Cloud Computing,” 2009, by Daryl Plummer et al, July 16, 2009. “Una capacidad estándar de TI, como el software, la plataforma de aplicaciones, o la infraestructura entregados vía Internet en modalidad de auto-servicio y pago por uso.“ “How To Message "Cloud" Offerings And Not Get Lost In The Fog,” Forrester Research, Inc., July 2009.
5. COMPUTACIÓN EN LA NUBE QUÉ OPTIMIZACIÓN DE RECURSOS Y ESCALABILIDAD EN LOS SERVICIOS POR QUÉ AHORRO EN COSTOS Y ACELERA EL NEGOCIO
14. En un entorno no cloud, existen ineficiencias Pronostico de carga Recursos localizados de TI “Falta de suministro“ de capacidades “Desperdicio“ de capacidades Costo fijo de capacidades de TI CAPACIDADES TI Barrera para innovacion Carga actual TIEMPO
16. En un entorno cloud Pronostico de carga Recursos localizados de TI No existe“falta de provision“ CAPACIDADES TI Reduccion de desperdicio de “sobre provision“ Posible reduccion de capacidades de TI en caso de carga reducida Reducción de inversión inicial Carga actual TIEMPO
26. Se dan picos debido a incrementos periódicos de la demanda
27. Complejidad en TI y capacidades desperdiciadas“Ráfaga No Predecible“ “Ráfaga Predecible“ Computo Computo Utilización Promedio Average Utilización Tiempo Tiempo
28. Por qué los Clientes están Adoptando la Nube Reducir CAPEX y OPEX Acceso a últimas versiones Suscripciones Predecibles y Pago bajo demanda Acceso, Flexibilidad y Agilidad de recursos Fusiones y Adquisiciones Enfoque en Diferenciación de Mercado Eficiencia Energética Rápida puesta en marcha “Para el 2012, 20% de las empresas no serán propietarios de activos de TI.” Gartner, Gartner Highlights Key Predictions for IT Organizations and Users in 2010 and Beyond, Enero, 2010 De acuerdo con una encuesta de satisfacción a 318 clientes con SaaS : “Los 3 beneficios principales son :No hay necesidad de mantenimiento interno(57%), Rápida puesta en marcha (49%), acceso en cualquier lugar vía Internet(46%).” Burton Group, “Gartner and Burton Group SaaS Surveys: Same High-Level Findings, Different Conclusions.” Craig Roth Julio, 2009.
30. Broad Innovation Microsoft en la nube Web Applications (2010) 400M+usuarios en el lanzamiento (2004) 2 Billionesemails/dia (2003) 5 Billionesminutos de conferencias/año (2001) 20M+ UsuariosActivos (1999) 2 Billionesconsultas/mes (1999) 320M+ UsuariosActivos (1998) x100Musuarios Servicio en la nubemásgrande (no -TCP/IP) Windows Live Messenger (1997) 550M usuarios/mes (1996) 450M+ Usuariosactivos
31. Microsoft Impulsa a la NubeToda la empresa, en todo el mundo, a toda hora Además de otros 150 sitios y servicios 3rd Most Connected Network –Right behind Level 3 and Global Crossings http://www.fixedorbit.com/metrics.htm< 2 hops from any of your users & DCs!
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33. Servicios de tipo empresarial sin comprometer la disponibilidad, fiabilidad o seguridad.
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35. Microsoft Cloud Services Fundamentos Escala Requerimientos Automatiza la Administración de Servicios Alta Disponibilidad Multi-Tenencia Consideraciones Externo Local Ubicación Homogenea Heterogenea Infraestructura CapEx OpEx Modelo de Negocio Propio Lease/Renta Propiedad Propia Terceros Administración 17
36. El Diferenciador de Microsoft Microsoft invierte firmemente en innovaciones que ayuden a impulsar la tecnología. Innovación en Tecnología Local, Externo, o híbrido basado en la necesidad del negocio. Experiencia consistente y conectada a través de distintos dispositivos y plataformas Poder de la Elección Servicios de clase Empresarial sin comprometer disponibilidad, confiabilidad o seguridad. Servicios de clase empresarial Miles de compañías alrededor del mundo que proveen software, servicios y soporte Ecosistema de socios
37. Servicios sobre La Nube 9,000 clientes 40M de asientos Más de 500 entidades gubernamentales Más del 50% de las Fortune 500 70% migrando desde Notes 12,000 socios de negocio APLIC. DE NEGOCIO COLABORACIÓN ALMACENAMIENTO PLATAFORMA ADMINISTRACIÓN PRODUCTIVIDAD COMUNICACIONES
39. Aplicaciones y Colaboración La mejor experiencia de Productividad en la Nube Experiencia a través de PC, teléfono y navegador. La mejor integración con servidores y servicios Software de clase Empresarial Ofrecido a través de servicios de suscripción Operado por Microsoft y vendido por socios
40. Comparación de Costo Total (1,000 usuarios) 57% ahorros en 3 años Oferta Comparación Total del costo de 1,000 BPO Suites vs. on-premises (a través de 3 años) usando precios y licenciamiento EA Nivel A.
41. CRM Como Servicio Dynamics CRM 4.0 está disponible en la nube y en los esquemas de licenciamiento tradicional Oferta de Servicio de CRM hospedado por Microsoft: Disponible en Puerto Rico y US Caribbean Islands. Próximamente en: Perú, Costa Rica, Trinidad & Tobago Oferta de Servicios hospedado por Socios: Disponible por socios en el Caribe y América Latina Mas de 20 socios activos en la venta de servicios hospedados de CRM en el Caribe y América Latina, incluyendo las empresas de Telecomunicaciones. Más de 3000 usuarios en el Caribe y América Latina de CRM hospedado. Microsoft Dynamics CRM - Fácil de usar - Efectiva administración de la información - Reportes Simplificados - Procesos de colaboración mejorados - Optimización de flujos de trabajo - Poder de elegir - Integración con la plataforma Microsoft
42. Plataforma de Servicios Computo y almacenamiento Escalable Administración automatizada del servicio Herramientas, tecnologías y lenguajes Familiares Almacenamiento Relacional en la nube Modelo de desarrollo Consistente Administración automatizada de bases de datos platform AppFabric Conectar aplicaciones existentes con la nube Servicio de Control de Accesos Capacidad de Bus de Servicios
43. La plataforma Windows Azure WEB & CLOUDS Nube de terceros Aplicaciones Web Experienciapara el desarrollador Utilizarhabilidades y herramientasexistentes AppFabric Compute Storage Management Management Relational data Service Bus Access control LOBApplications ON-PREMISES Compositeapplications
44. Análisis de Costos de la Plataforma (Período 3 años) Alinean Inc. Persistent Systems Proveedores líderes en estrategias de venta B2B y mercadeo de soluciones. Reducción en la complejidad de IT y realocación de recursos hacia los procesos críticos. Administración de soluciones y servicios para sector público Necesidad de plataforma segura, escalable y elástica. 16% 49% $277K $62K $74K $540K Disminución del costo de propiedad por automatización en la administración de servicios. Disminución del costo de propiedad por uso eficiente de recursos y administración de servicios
46. Siguientes pasos Contacte a su representante de Microsoft Explore sus opciones y empiece a planificar Evalúe el impacto de las opciones de computación en la nube Más recursos: http://www.microsoft.com/cloud
Key Points: This presentation is to help explain cloud computing, what it can do for your business and how Microsoft can help
At the platform level…If you need new functionality or systems or want to add extra compute or storage to existing systems then there are a few workload patterns that work best for the cloud.Predictable burstingServices with micro seasonality trends Peaks due to periodic increased demandIT complexity and wasted capacity Growing fastSuccessful services needs to grow/scale Keeping up w/growth is big IT challenge Complex lead time for deploymentUnpredictable burstingUnexpected/unplanned peak in demand Sudden spike impacts performance Can’t over provision for extreme cases On and offOn and off workloads (e.g. batch job)Over provisioned capacity is wasted Time to market can be cumbersome
This is the Gartner & Forrester Approved SlideGarter 2012 quote is public. http://www.gartner.com/it/page.jsp?id=1278413
There are people who question whether we can map our success on the desktop / server / mobile device platforms to the cloud and develop innovative, scalable, reliable services there.Let’s take a quick look back at just how much work Microsoft has already been doing in the cloud. Windows Live Mail aka Hotmail450M users today, arguably the largest webmail service in the world (3x the size of Gmail)Also one of the first, and the first major web-based email service on the Internet (Yahoo Mail started 1 yr after Hotmail)MSN/Windows LiveHas gone through some name changes but has been delivering various web-based services – MSN Money, MSN Autos, etc… since 1997550 Million users per monthWindows UpdateThe strong and silent type that most would not think of but actually, other than TCP-IP services like DNS, the single largest cloud service period – in the high hundreds of millions of users worldwideInnovation – the first major cloud-based patch management system, introduced with Windows 98Reliable – reason people don’t think of it is that WU generally just worksWindows Live MessengerSince 1999320M+ active usersBingAlso various name changes but around since 19992 Billion queries per monthWith recent Bing launch, introduced concept of a Decision Engine – going beyond basic searches to find locations and to improving the quality of actually making decisions/transacting on the web XBOX LiveLaunched in 2001First major cloud-based gaming community, and perhaps the most important differentiator in XBOX success to date20+ million active usersOffice LiveMeetingConsumer and enterprise cloud collaboration service 5B conferencing minutes last year aloneMS Online ServicesLaunched in 2004Enterprise productivity services for the cloudAlready with 1M paid seatsProcessing 2B emails a dayNow we’re introducing Office Web AppsOffice suite capability in the cloud – with full document fidelity, same look and feel as rich Office client, real time collab on docs, etc… All available to over 400M Live ID users on the day of release
Stats!Did you know Windows Live ID handles 1 Billion authentications per day?Did you know Bing handles over 2 Billion queries per month?Did you know we have 320 Million Live Messenger accounts handling 8.2B messages/day375M active hotmail accounts, block 3.4B spam messages/dayMSN gets 570M unique vistors monthly dayExchange hosted services (EHS/FOSE) processes 2-4 Billion emails a day securing corporate environment email?We keep Microsoft’s Live, Online and Cloud Services running around the world, around the clockOur group runs over 200 Microsoft services that have hundreds of millions of customers around the world we’re held up to a very high bar uptime, availability and quality are the focus of our business and the measures of our successthe services have different needs based on their business model and customer promises, so our environment also has to be flexibleWe have to make sure we’re providing the infrastructure and operations support so our services can deliver for our end-users wherever they areWe run this infrastructure on Windows Hundreds of thousands of Windows servers in our environmentUse all the Microsoft Server products and technologies extensivelyUsing virtualization in multiple ways – to meet the needs of the different types of servicesMicrosoft opened its first data center in September of 1989 (with security, raised floors for cables, environmental control, etc.). (Note: it was located at the Redmond, WA campus in Building 11) We built our first large-scale, Generation 2-type data center from the ground up in 2006 – in Quincy, WA Some Service Statistics:Bing Search2.16B queries per monthIndex includes: 20B+ documents, 400M+ images, 7M+ instant answersMSN465M unique users42 markets21 languages10B + page views per monthWindows LiveLive ID: 1B+ Authentications/dayHotmail: 350M+ active accts, block 3.4B spam messages/dayMessenger: 8.2B messages/daySpaces: 8M photos uploaded/daySuite: 265M downloads
3 builds…Here is how Microsoft solution offerings align to the three cloud services categories we just reviewed from both an on premise and cloud perspective. As you can see there is near 1:1 parity between the products.
Technical innovationLong established in the cloud, Microsoft continues to invest heavily in innovations to help drive the technology further.With continual updates to the technology, the estimated investment in the cloud space has been billions of dollars,with more to come. It is involvement on a massive scalePower of choiceMicrosoft’s cloud services is about the power of choice—a hybrid model of on-premises and off-premises resourcesthat enable you to move what you want to the cloud—asmuch or as little as you want.It’s not an ‘all or nothing’ approach; instead, it enables youto flow workloads into your own infrastructure, as well asoutside sets of infrastructure.So, you can complement your existing IT assets with Webbasedservices. And by having applications available acrossthe Internet, you can help ensure the experience is consistentacross all devices.Enterprise class services:Microsoft cloud services offers you the resources needed for a robust cloud computing infrastructure. With a global reach, a commitment to security, and a 99.9% uptime service level agreement with 24/7 service and support every day of the year, you have a truly enterprise-ready infrastructure at your disposal. Recognizing that information is one of an organization’s most prized and protected assets, Microsoft has invested more than U.S. $2 billion in its data centers, with a holistic view and critical eye on security and privacy standards. Microsoft data centers are compliant with the Health Insurance Portability and Accountability Act of 1996, the Sarbanes-Oxley Act of 2002, and the Federal Information Security Our developer and partner ecosystemThousands of companies around the world provide software, services, and support that can help make your investmentin Microsoft products more valuable. Millions of developers worldwide are writing to Microsoft platforms—and manymore are coming to Microsoft cloud computing through our interoperability support of third-party solutions. That’s whyno other cloud vendor can support developers and their applications like Microsoft can.ISVsOver 45,000 ISV PartnersMicrosoft ISVs are the most profitable in the industryHosters9,000 hosting partnersOver 40% of all hosters worldwide are hosting with the Microsoft Platform SIs and VARsOver 250,000 SIs and VARsOver 8,000 BPOS partners in 19 Countries
Key Points:No one has the breadth of cloud servicesOnly Microsoft has a the wide set of cloud services that complements on-premises softwareScript:In addition to our consumer-facing cloud services, Microsoft offers the most complete set of cloud-based solutions to meet your business needs including advertising, communications (email, telephony, meetings), collaboration (document storage, sharing, workflow), business applications (CRM, business productivity), storage, management and infrastructure services. And unique to Microsoft these sets of cloud services complement a full and rich set of on-premise software enabling often times to add cloud functionality to your existing software or move between cloud and on-premises systems.Click:And with BPOS we are seeing quite a bit of momentum of customers moving to the cloud.
At the application level…Key Points:There are a number of applications or workloads you could move to the cloudMicrosoft can help you do it.Script:First of all, are there things you can move to the cloud? Things that are cheaper, easier or can free up more time if you have someone else provide them for you? Email? Communication? Meeting software? Customer management? Managing PCs?Microsoft can help with online complements of programs you’re already familiar with.
50% of Fortune 100 are using an Online service from Microsoft, etc. (this stat does include Live Meeting and Forefront Online protection for Exchange which is like Google’s Postini)2M paid seats now (which isn’t public yet)More than 5000 paying customers for BPOS. (I also don’t think that this number is public) I think we are close to 8000 partners signed up to sell and 100’s of new partners are signing up each week to sell the service.We have doubled the business in the last 6 months (1m to 2M paid seats for BPOS) – not publicTalk about Dynamics CRM Online as part of the cloud biz app portfolio
Presenter ScriptBut first, let’s cut right to the chase and look at a sample cost comparison. For an organization of 2,500 users, this table shows what it might cost to run e-mail, collaboration, and IM/presence for all of them; and web conferencing for 2,500 of them. This is a 3-year total.<click>Now if we assume that this company also deployed those workloads in a highly available fashion, there are some additional costs that would add up – not just for licensing, but also for ops and deployment<click>And if we assume that the company is over-sizing the solution a bit for future expected growth by purchasing additional hardware and licenses, here are the additional costs that would be associated with that.Now let’s look at the cost of enabling those same 2,500 users to have e-mail, collaboration, and IM/presence.<click>All told, the savings add up to about 50% over the 3 years. The per-user, per-year cost is reduced from $54 to $26.
Service managementDefine the rules and provide codePlatform deploys, monitors, and manages the serviceStorageSimple storage provided by Windows AzureT-SQL capability delivered through SQL AzureDeveloper experienceFamiliar tools, technologies, languages for MS developersSupport for non-MS technologies, frameworks and toolsIntegration with on-premisesExtend on-premises applications to the cloudFederate identities across cloud applications