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Listening Skills Assessment

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  • 1. Listening SkillsPEOPLE. PERFORMANCE. PROFITABILITY. Assessment 1. On a scale of 1 to 10 (1 indicating “this is nothing like me” and 10 indicating “I do this consistently”), circle the number corresponding to the accuracy of the following statements compared to how you listen to others: I encourage other people to talk. 1 2 3 4 5 6 7 8 9 10 I listen the same way to a customer or a colleague. 1 2 3 4 5 6 7 8 9 10 I always look the other person in the eye when I listen. 1 2 3 4 5 6 7 8 9 10 I listen even when I don’t like the person talking. 1 2 3 4 5 6 7 8 9 10 I always let the other person finish what they are saying. 1 2 3 4 5 6 7 8 9 10 I really try to understand what the other person is saying. 1 2 3 4 5 6 7 8 9 10 I use non-verbal signals to indicate that I’m listening. 1 2 3 4 5 6 7 8 9 10 I pay close attention to non-verbal signals from the person 1 2 3 4 5 6 7 8 9 10 talking when I am listening. I listen carefully even when I anticipate what the other 1 2 3 4 5 6 7 8 9 10 person is going to say. I am not easily distracted when someone else is talking. I 1 2 3 4 5 6 7 8 9 10 always maintain my focus on them. 2. Add up your total, giving yourself one point per the rating you gave yourself for each question. For example, an answer of 8 would equal 8 points. (Please note: The highest possible score is 100. Should you score 100 points, please stand immediately and introduce yourself to the world. Youre indeed a rarity!) My listening score is: 3. If youre like 99.98% of the world and scored less than 100, please indicate below the top three specific listening skills you think you should sharpen. 1 _________________________________________________________ 2 _________________________________________________________ 3 _________________________________________________________ www.peakfocuscoach.com Peak Focus LLC © 2008-2013 • All rights reserved. Unauthorized duplication in whole or in part without permission is prohibited.
  • 2. PEOPLE. PERFORMANCE. PROFITABILITY. About Peak Focus, LLC People. Performance. Profitability. Peak Focus gives you the tools to grow, develop and strengthen your team. With a mix of resources that we’ve created ourselves, as well as several powerful tools we’ve carefully assessed and believe in, we combine our passion and experience to guide companies and individuals toward optimized performance. Select your team members with confidence, help your key players develop their soft skills, and learn how to coach your entire team more effectively by engaging the experts at Peak Focus. For more information and access to free resources, please visit our website at www.peakfocuscoach.com Engage With Us Free tools, resources & updates LIKE us on Facebook Check out our blog Follow us on Twitter Follow us on LinkedIn www.peakfocuscoach.com Peak Focus LLC © 2008-2013 • All rights reserved. Unauthorized duplication in whole or in part without permission is prohibited.