Endurance Training - The Fuel for Your Company's Growth and Development
and customer and employee loyalty, it becomes increasingly clear that the knowledge, capability and skills of your team members will either be a limiting factor or source of unlimited opportunities. Experience has demonstrated that well designed and executed employee training programs will strengthen employee recruiting programs, increase productivity, improve quality, reduce employee turnover, increase efficiencies resulting in superior profitability and minimize the need for direct supervision or micro managing. In fact, when employees have the capabilities to perform their best, the company performs at its best. When you hire new employees are they capable of hitting the ground running or does it take longer than you would like for them to be significant contributors? Are your experienced employees continuously enhancing Endurance Training their skills or have they stopped The Fuel for Your Company’s Growth & Development growing professionally and becoming a drain on your organization. Companies By Jerry Scher, Peak Focus LLC can gain a competitive advantage through their employees’ capabilities;Business got you down? they are your link to your clients. Don’t you like doing business with competentWondering what you can do to protect and expand your business people? So do your clients.while the industry is sputtering along? Are you struggling toenhance your company’s ability to adopt and use technology A systematic program of trainingadvances? Are you attempting to strengthen your company’s should be developed for yourcompetitive position by building a more effective and highly organization so that you can providemotivated team? Are you frustrated by the lack of knowledge skilled, competent staff; they areand skills your employees demonstrate? Are your experienced essential to building a strong andemployees not meeting your expectations and contributing profitable company. Programs forenough to your company’s expansion? Are you struggling with new hires should be well plannedrecruiting and hiring new employees? If you have answered yes and customized to meet the specificto any of these questions, what are YOU DOING about it? needs of your new team members. The emotional impact of participatingPerhaps you should take advantage of the current business slow in a well-designed training program,down to stockpile the fuel that drives your business’s growth and starting on their first day, can doperformance, as well as the knowledge, skills and capabilities of wonders for employee morale. Asthe people that work with your organization a result of participation in ongoing training programs, employees willTraining Overview become emotionally committed toAs your business transitions through the different stages of solving new challenges that continuallymaturity, dependence on more skilled and knowledgeable people arise. Everyone in the organizationbecomes essential to your success. As you become focused on needs training if you are going toincreasing productivity, efficiency, business expansion, profitability be able to build your organization’s
capabilities. You must ask what kind of performancedo I want to improve at each level and build In an industry struggling with the challengesprograms that will continuously move your team of continuous change, experienced employeesmembers and your organization forward. must stay current with changing technologies, methodologies and processes. Your investmentIf you agree that providing training to employees in their continuous improvement will reap anat all levels of experience (not just new employees) abundance of benefits. Studies have shown thatis an essential ingredient to building a successful employees that participate in continuous personalorganization then you must bear in mind the development are more loyal, productive and long-principles, content and process necessary to term contributors to their company’s success.design an effective training program. Planning andpreparation is crucial to the success of any training Consider the following steps to designing aeffort. systematic program of training. ▲▲ Review your organizational objectives andNew Employees determine the skills that your employeesWhat’s it like for new employees the first day on the require to do their jobs effectively.job at your company? Who is responsible for their ▲▲ Assess the skills of current employees and allorientation and what information is covered? new employees to determine their strengths and weaknesses.When it comes to new employees, it is crucial thattheir orientation be carefully planned. They must ▲▲ Establish training objectives for each group ofbe prepared to do the work they were hired to do as employees.well as learn how to work within your organization. ▲▲ Select the employees that will participate inThe trainers must carefully communicate your specific training programs.organization’s expectations and facilitate the ▲▲ Select the training methods and modalitiesinitiation of critical relationships as well as mentoring that will be utilized (i.e., on the job training,opportunities. Frequently, new employees will classroom, role playing and simulation,select one company over another based upon the audiovisual media).training they will receive and the personal growthopportunities your organization can provide. ▲▲ Select the trainers for your programs and be sure they are your most effective teachers.Carefully determine the skill level of your new Go outside your organization, if necessary, toemployees. Observe their work performance, ensure that your training programs will be wellinterview them about their strengths and presented.weaknesses and focus on the types of questions ▲▲ Administer the training to the selectedthey ask. Interview their more experienced employees (i.e., location, facilities, resources,colleagues about what training they require and timing).provide customized training opportunities as well ▲▲ Design an evaluation process for each trainingas the standard programs you provide to all new program utilizing both pre and post- tests.employees. If you want to maximize your returnon investment, you must leverage every training ▲▲ Appraise the curriculum and modify and reviseopportunity with new employees. The sooner they as needed.develop the required skills, the sooner they will beproductive contributors to your organization. Who should do the training? You must identify people within your organizationExperienced Employees that have the required knowledge and skills andSeasoned, experienced employees require have demonstrated the expertise to train others.continuous education to maintain their knowledge, These people should participate in train-the-trainerskill level and capabilities. Training programs can programs so they can learn the skills necessary tocommunicate your organization’s focus as well as become effective teachers. If you don’t currentlypromote the need for personal development. During have people on staff, look outside your organization.training sessions you can identify the wants and Take advantage of programs offered by industry andneeds of your employees and identify those people trade associations, as well as services provided bywho can become your future supervisors, managers your valued suppliers.and leaders.