Crisis comm. what don't

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Crisis comm. what don't

  1. 1. SLAD - CRISIS COMMUNICATIONS MANUAL1. PRINCIPLES OF CRISIS COMMUNCATIONS E. What Don’t We Communicate? - We DO NOT communicate any information which has not been reviewed/approved by the GM/HM and legal advisor, where appropriate. - We DO NOT communicate any SPECULATION or RUMOUR. - We DO NOT place blame. - We DO NOT misrepresent the truth or tell half-truths. - We DO NOT communicate personal opinions. - We DO NOT communicate “no comment”. We say instead “we’ll have to check our facts and get back to you”.CrisisPrinciplesE -What do.doc August 2011

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