Committment To Excellence
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Committment To Excellence

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Excellence in escrow is the vision of Debbie Allen, a highly respected Certified Senior Escrow Officer ...

Excellence in escrow is the vision of Debbie Allen, a highly respected Certified Senior Escrow Officer
serving the Southern California real estate and escrow community. Crossroads Escrow Services, Inc. is the
result of that vision; a journey which began some 35-years ago, a path to deliver a highly qualified
independent, professional, and dependable escrow service company to the real estate professional.

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Committment To Excellence Document Transcript

  • 1. It began with a commitment to excellence; a decisive point; a turning point; to take the path less traveled. Excellence in escrow is the vision of Debbie Allen, a highly respected Certified Senior Escrow Officer serving the Southern California real estate and escrow community. Crossroads Escrow Services, Inc. is the result of that vision; a journey which began some 34-years ago, a path to deliver a highly qualified, independent, professional, and dependable escrow company to serve the real estate professional. Debbie’s quest for excellence began with Lawyers Title in 1973; having just graduated with honors from Bishop Amat High School, and while attending Mt. San Antonio College, Debbie traveled every day to Los Angeles to work in the “Special Projects Division” of Lawyers Title; the project which came to be known as ‘the Phillips Deal’, involving Phillips Petroleum Corp., Southland Corp., TOSCO Corp., and GATX Tank Storage Terminals Corp. The gigantic deal amassed some 760 properties located in California, Oregon, Washington, and Nevada; 45 various counties in California; 85 title officers and over 2,000 documents. On April 1, 1976, Lawyers Title Insurance Corporation celebrated its 12th anniversary by closing the $225 million dollar deal; twice the number of transactions that LTIC offices in the state closed in their entire year of operation. After the closing, James Mullen, of Phillips Petroleum Company wrote a personal letter of acknowledgement to Debbie, declaring, “…without your assistance the closing would have been most difficult, if not impossible.” As the Project Coordinator’s assistant, and under the watchful eye of Richard Marshall and Charles Gray, a pioneer and noted author of California escrow practices, procedures and escrow law, Debbie began her journey to achieve excellence in escrow. The Road not Taken, is a poem by Robert Frost, published in 1916 in his collection Mountain Interval, the narrator declares that taking the road “one less traveled by” “made all the difference,” can be seen as a declaration of the importance of independence and personal freedom. Crossroads Escrow Services, Inc. is the evolution of career decisions where two roads meet; a decisive point; a turning point; to take the path less traveled. Mastering Excellence in Escrow is the vision, path, and mission of Crossroads Escrow Services, Inc. A commitment to Excellence in Escrow; taking the path “the one less traveled by” …which “makes all the difference.” Crossroads Escrow Services, Inc. 20955 Pathfinder Rd., Suite 160, Diamond Bar, CA 91765 Office (909) 843-6415 Fax (909) 843-6474 dallen@crossroadsescrow.net http://www.crossroadsescrow.net
  • 2. Mastering Excellence in Escrow… As Debbie’s knowledge grew she spent half-a-decade as assistant manager at 1St Whittier Escrow. Debbie devoted over 25-years in Whittier developing her talent and capability for comprehending and measuring the “Big-Picture” and then reducing it to workable manageable terms. In the closing of tens-of-thousands of escrows, Debbie has become an expert in all areas of the escrow transaction; residential, commercial, refinance, and complicated multi- leg exchanges. Working with industry leaders like, Janice Chrisman, Richard Marshall, Charles Gray, Rose Pothier, Earl Salter and Donald Faubus, Debbie continued on the path of integrity, dependability, and excellence. In 1998, Debbie broadened her career when she joined North Orange County Escrow Corporation in Fullerton, California; representing the company as the only Certified Senior Escrow Officer, she contributed over 9-years of dedication and world class service to her clients in pursuit of her vision of excellence. As one of most successful escrow officers at NOCE, in March of 2007, Debbie announced her desire to venture out and realize her dream; Crossroads Escrow Services, Inc. For over 3-decades Debbie Allen has pursued “Excellence in Escrow”; a never ending journey; she has served the industry with an unparalleled commitment to integrity, dependability, due diligence, and world class service to the real estate community. Team Excellence at Crossroads Escrow… Debbie Allen (CSEO) CEO/President/Manager The founder of Crossroads Escrow Services, Inc.; Debbie brings over 35-years of experience not easily found in the industry. Debbie is a certified a board member of the South East Escrow Association, an active member of the California Escrow Association where she maintains her Certified Senior Escrow Officer status with her com- mitment excellence. Marty I. Clesceri (CSEO) Senior Escrow Officer/Manager Bringing over 44-years of experience; Marty is clearly a wealth of support for Crossroads Escrow; she began her career in real estate sales, including management of sales of residential subdivisions, mobile home parks, apartment complexes, as well as a state-wide sales force in excess of 550 agents. Marty has worked as a consultant/paralegal & escrow officer since 1996 she has consulted with numerous banks, developers, title companies including Bank of America; Shea Homes; 1st American Title; and Orange Coast Title. She managed some 22-branches with West- ern Mutual Escrow and administrated nine office districts for Bank of America (four counties). Responsibilities included: HR management; training and technical administration for all types of escrows; conversion to automa- tion; quality control and auditing; marketing; strategic planning; REO auction; supervision of processing/closing and quality control escrows (commercial, bulk sales, exchanges and multi-state transactions). Marty holds a CA Brokers license; Notary Public; Escrow Mgr. certification - DOC; (CSEO) certification - CEA; Education Achievement Award – CEA; Outstanding Achievement Award, Bank of America, REO Auction & Escrow Man- agement Victoria Pickett Escrow Assistant & Sales Representative Victoria comes to Crossroads Escrow with a tremendous appetite for knowledge in the escrow business; she is excited in the everyday process of learning the business of escrow. Victoria is Debbie’s right-hand in the closing process; and when time permits she is very active in marketing Crossroads Escrow Services, Inc. to the real estate community. She holds a Bachelors degree in Business & Financial Administration and an Associate degree in Ad- ministration, and a certification from Chaffey College in Accounting; Victoria is bilingual in Spanish & English. Crossroads Escrow Services, Inc. 20955 Pathfinder Rd., Suite 160, Diamond Bar CA 91765 Office (909) 843-6415 Fax (909) 843-6474 dallen@crossroadsescrow.net http://www.crossroadsescrow.net