Web 2.0 Library 1.5/2.0 Pam Alger MCLS 2008 Staff Training
Omnivore – 8%
Connector – 7%
Lackluster Veteran – 8%
Productivity Enhancer – 8%
Mobile Centric – 10%
Connected but Hassled – 9%
Inexperienced Experimenters – 8%
Light but Satisfied – 15%
Indifferents – 11%
Off the Net – 15%
What Kind of User are You?
Things to Think About During this Training
How do we attract and provide service to these different kinds of users?
What services could we give them?
How do we help our libraries provide service?
What does this mean for library service/system services?
What do you think the different expectations are?
What is Web 2.0??
Library 2.0 Some Ideas That Are Floating Around About What It All Means
Reach Out to New Users
Give Service to Current Users
Creating and Evaluating Services
Creating New Content
Use New Technology and Systems
Respond rapidly to change
Be more flexible
Provide anywhere/anytime service
Patron decides what and where
Increase usability of technology and resources
And . . . .
Staff with staff
Staff with patrons
Patrons with patrons (?)
Doesn’t get mentioned too much but . . .
And, finally, Pam’s notion
Library 1.0 Library 1.5 Library 2.0+ Characteristic Warehouse Gateway Everywhere Ownership Top down Top down but with collaboration Bottom up, user driven Subject Expert Librarian Librarian/User User Access Controlled, onsite Controlled/Facilitated, onsite and online Increasing anywhere service Anywhere/Anytime, user tagging Librarian Role Expert/Gatekeeper Facilitator Colleague Delivery In-house, paper, media Mixture of paper, media and online Beginning of new modes of access Online, streaming media, podcast, mobile access User No or limited Internet use Mixture of types Heavy Internet Users
Who Uses the Library
Generational Wave of Computer Use 10 years (2013), there will be 2.5 times as many adults who range from 65 to 74 years old using computers as there are today (2003) A Research Report Commissioned by Microsoft Corporation and Conducted by Forrester Research, Inc. , in 2003 http://www.microsoft.com/enable/research/phase1.aspx
WYSIWYG (What you see is what you get . . . pronounced WIZ-ee-wig) editing
It doesn’t get rejected by SPAM filters
No problem with attachments being filtered out
It can start a conversation
Before Starting a Blog
Who is your audience
What is the purpose of the blog
How often will you update
Who will be responsible
How will you maintain if (s)he leaves
Blogging and Systems
Central Jersey Regional Library Cooperative
Largely an announcement board. No interactivity.
South Jersey Regional Library Cooperative
http:// sjrlc.typepad.com /
Northern Lights Library Network (Minnesota)
http:// northerninsights.wordpress.com /
Is there any blogging that Systems can do that is directed to the public?
Blogs are Easy to Set Up . . . harder to maintain Create your own blog: http://www.blogspot.com If you no longer are keeping up your Blog – DELETE IT! http:// www.crpl.blogspot.com/TeenCafe /
Wisdom of Crowds
Collaborative website that can be edited by anyone with access
Purest allows anyone to read, post, edit
Some Wikis use Wiki Markup Language (not standardized)