Security In Web Conferencing

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    Security In Web Conferencing - Presentation Transcript

    1. Security in web conferencing Shawn Shadfar Chief Executive Officer Copyrights 2003 – 2008 Confidential
    2. Usage patterns
      • Web conferencing market
        • $2.5 bn worldwide (Frost & Sullivan)
        • > 22% annual growth
        • Across the board: small, medium and large organizations
      • Internal usage
        • Remote Collaboration
        • Trainings
        • Presentations
        • Executive Board communications
      • External
        • Sales webinars
        • Meetings with customers and partners
        • Trainings for Resellers and Partners
        • Online courses
      • Security sensitive applications
        • Live chat, audio and video
        • Desktop Applications projecting and sharing
        • File storage and sharing
      Copyrights 2003 – 2008 confidential
    3. Web conferencing architectures
      • Peer-to-Peer (P2P)
        • Ideal for very small group presentations
      Copyrights 2003 – 2008 confidential
      • Centralized
      Intranet or Internet Server(s)
    4. Information Security Golden Rules
      • I) Your system is as secure as its weakest link.
      • II) 100% secure does not exist! It is about setting the bar higher or lower.
      • III) Adequate security level can be only reached with a balanced combination of Technology, People and Processes.
      Copyrights 2003 – 2008 confidential
    5. Security risks
      • Authentication and Authorization
        • Prevent access from unauthorized persons
      • Communication eavesdropping
        • Chat, audio, video
      • Unauthorized access to files on hosting servers
        • PowerPoint presentation files as well as other files in Shared Folders
        • Archived sessions
      • Unauthorized access to databases containing reports and other user information
        • Reports on attendees and their demographic info
        • Transcripts of chat messages
      • Data Loss
        • Reports
        • Sensitive Information in hosted files
      • Service interruption
      Copyrights 2003 – 2008 confidential
    6. Solutions
      • Common methods
        • Password protection, 2-factor authentication, Identity Management
        • Encrypted communication channels
      • Backend security
        • Internal Servers
        • Backups
        • Intrusion detection
        • Disaster recovery
        • Business Continuity
      • Internal VS. Hosted (ASP)
        • Large firms: Internal
        • Small and Medium-sized: Hosted
        • Cost Factor
      • Processes
      Copyrights 2003 – 2008 confidential
    7. Challenges with the real-time interactions
      • Speed and Performance VS. security
        • Encrypting and Decrypting image slows down the flow
        • Lag in audio
        • Solutions
          • Newer computers are more powerful
          • New encoding algorithms generate smaller data
      • Real Time  Rush  weakened security
        • When in a Rush people do not observe rules and do not always follow processes
      Copyrights 2003 – 2008 confidential
    8. Contact Info
      • w w w . o m N o v i a . c o m
      • [email_address]
      Copyrights 2003 – 2008 confidential

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