Today we will go over:
• Developing a Company Culture
– Core values
• Defining Expectations
– Defining roles and setting g...
First and foremost, you must define your company culture.
Identify your values and reinforce them at every chance you get.
Does each of your team members know what
he/she is responsible for?
• Define Roles
• Evaluate Performance
– Use KPIs
• customer
attrition/retention
– Track progress
• Hold Your Team
Accountable
– Use rewar...
Set
goals
Evaluate
Achieve
success
How are you tracking performance improvements or
issues?
• Track it monthly
• Track it ...
Performance evaluations should:
• Happen at least twice per year
• Give your team a voice
– Use questionnaires
• List out ...
the quality or state
of being accountable: an obligation or
willingness to accept responsibility or to
account for one's a...
How to Reward Your Team:
• Compensation
• Token of appreciation
• Shouts Outs
• Awards
A little recognition goes a long way
• Find out WHY
• Performance= Motivation X
Ability
• Lack of Process?
• Uncommitted/No Belief in Core
Values?
• Determine if ability or
motivation is the
culprit.
• If it is ability, look at
your processes.
• If it is motivation, se...
• Be flexible, be challenging, develop
your staff
• Create incentives/ activities to
promote teamwork
• Improve company mo...
What you can do today to start getting the
most from your team:
• Set SMART goals for them
• Track their performance
• Hol...
Contact Information
Melanie: melanie.ferrato@pcgmailer.com
Sam: samantha.dillon@pcgmailer.com
732-450-8200
How to Evaluate Your Employees to Get the Most Out of Their Performance
How to Evaluate Your Employees to Get the Most Out of Their Performance
How to Evaluate Your Employees to Get the Most Out of Their Performance
How to Evaluate Your Employees to Get the Most Out of Their Performance
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How to Evaluate Your Employees to Get the Most Out of Their Performance

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Your employees are your most valuable asset.

Learn how to help your employees grow in their positions and how to get the most out of their talents.

The session will provide tips on how to define your employees’ roles, how to define goals and deadlines, how to identify KPIs, how to evaluate performance, how to hold your team accountable and more!

Published in: Marketing
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How to Evaluate Your Employees to Get the Most Out of Their Performance

  1. 1. Today we will go over: • Developing a Company Culture – Core values • Defining Expectations – Defining roles and setting goals • Measuring Results – Accountability, performance evaluation and recognition/rewards • Company Environment
  2. 2. First and foremost, you must define your company culture. Identify your values and reinforce them at every chance you get.
  3. 3. Does each of your team members know what he/she is responsible for? • Define Roles
  4. 4. • Evaluate Performance – Use KPIs • customer attrition/retention – Track progress • Hold Your Team Accountable – Use rewards and repercussions as needed
  5. 5. Set goals Evaluate Achieve success How are you tracking performance improvements or issues? • Track it monthly • Track it yearly (with mid-year check ins)
  6. 6. Performance evaluations should: • Happen at least twice per year • Give your team a voice – Use questionnaires • List out specific goals/areas of improvement They listened to my opinion! This year I will work towards…
  7. 7. the quality or state of being accountable: an obligation or willingness to accept responsibility or to account for one's actions What is accountability? What is accountability?
  8. 8. How to Reward Your Team: • Compensation • Token of appreciation • Shouts Outs • Awards A little recognition goes a long way
  9. 9. • Find out WHY • Performance= Motivation X Ability • Lack of Process? • Uncommitted/No Belief in Core Values?
  10. 10. • Determine if ability or motivation is the culprit. • If it is ability, look at your processes. • If it is motivation, see why commitment/shared values are missing. Job PerformanceJob Performance MotivationMotivation AbilityAbility
  11. 11. • Be flexible, be challenging, develop your staff • Create incentives/ activities to promote teamwork • Improve company morale • Practice what you preach
  12. 12. What you can do today to start getting the most from your team: • Set SMART goals for them • Track their performance • Hold them accountable for their work, whether you must penalize them or reward them for it • Build a fun environment-- Plan a happy hour this Friday!
  13. 13. Contact Information Melanie: melanie.ferrato@pcgmailer.com Sam: samantha.dillon@pcgmailer.com 732-450-8200

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