Eurocloud   v01
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Eurocloud v01

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    Eurocloud   v01 Eurocloud v01 Presentation Transcript

    • FOG
      • CLOUD COMPUTING
      20 May 2010
    • The Company and the Insurance Market
      • Founded in Porto under the name "Companhia de Seguros Tranquilidade Portuense".
      • First branch opened in Lisbon
      • Opening of operations in Angola
      • Opening of operations in Mozambique
      • Nationalized
      • Merged with “Garantia Funchalense” and “A Nacional”
      • Reprivatized
      • Life line of business
      • Begining of operations in Spain using BES-Espanha as the main distribution channel
      • Integration of all lines of business in a multi channel environment
      • Launching of SEGUROS LOGO S.A. (Head office in Porto)
      20 May 2010 FOG . . 1871 1928 1945 1948 1975 1980 1990 1994 1996 2006 2008
    • The Company and the Insurance Market
        • 85 Companies Operating ;
        • 11.295 employees ;
        • 27.424 intermediaries ;
        • Market value:15,336 M€;
        • Combined profitability of : -22 M€ .
      20 May 2010 FOG . . Insurance Market (2008)
    • IT costs in Tranquilidade
      • IT Cost (cost + amortization + Employee costs)
      20 May 2010 FOG . .
      • Tendencies
        • Huge pressure for mobility and remote access;
        • Need to provide Real Time tools for the partners;
        • Cost increase not indexed to increase of capacity;
        • Heavy regulations;
        • CHURN increasing .
      1 1 1 2 4 Number of Companies
    • Challenges...
      • International operations;
      • “ Direct” operations in multiple geographies;
      • Reduce costs;
      • Products... More and more complex...
      20 May 2010 FOG . . Company
      • Better and faster support;
      • Increase the number of partners capable of real time policy emission and First Notice of Loss. (2007-> 600 ; 2009 -> 2700);
      • Increase the number of services provided to partners.
      Partners
    • Rethink the IT function
      • Rethink our IT “ecosystem”
      20 May 2010 FOG . . Policy Management Claims Management Workflow Printing e Finishing EMail Project Management Fax Server CORE Policy Management Claims Management Workflow Printing e Finishing EMail Project Management Fax Server CORE Support The IT mission is to develop and maintain the CORE applications Nova missão do IT As much as possible SAAS applications – Best of Breed Financial Financial
    • Implementation Strategy 20 May 2010 FOG . .
      • Reposition base technologies:
        • Pay per use;
        • Leave the mainframe;
        • Massive adoption of LINUX;
        • Multi Company; Multi Geography
      • All applications WEB-BASED (multibrowser)
      • New platforms and renewal of legacy applications according to the new paradigm.
      • Migration of all frontends to salesforce.com
      • Migration of desktops to LINUX; email and OFFICE to GOOGLE APPS and OPENOFFICE
    • EXAMPLE: Email and Corporate Productivity
      • Strategic Vision;
      • Strong Roadmap;
      • Excellent SLA.
      20 May 2010 FOG . . Why Google APPS? Universal Access: Totally aligned with our Multi-Browser strategy:
      • Very well thought WEB user interface and already known to most of the users);
      • Excellent integration between the different tools.
      Total Mobility:
      • Device independent;
      • Supported on multiple devices.
    • Change Management
      • Strategy and adoption communicated through formal channels;
      • Top Executives and Team leaders – First to Adopt
      20 May 2010 FOG . . 1 Pilot with Top level Executives: 2 Key Users – Power Users: 3 By Decree..
      • Each Department chose who the “solution Champions” would be;
      • Pervasive Training
      • ...
    • EXAMPLE: Email Migration
      • Over... Took 3 months from start to finish;
      • Fully adopted;
      • Projected savings fully accomplished;
      • User acceptance above 75%
      20 May 2010 FOG . .
    • Status of the project 20 May 2010 FOG . . Core Applications
      • All Applications Web Based – No fat Clients left
      Aplicações Suporte
      • All support applications have been externalized:
        • Fax server;
        • Email
        • Project Management;
        • Compliance;
        • Etc.
      Linu x
      • Half way on LINUX massification
      Mesures Impact Strong impact on HELPDESK and application life cicle
    • NEXT STEPS
      • Reposition of Security policy
      • Adoption of new frontends in all the companies and geographies - SalesForce.com
      • Objectivos
      20 May 2010 FOG . .
        • Redefinition of internal/external network concepts;
        • Substantial change in authentication; encryption and authorization mechanisms to take full advantages of the new infra structures.
        • Leverage the gains and functionalities across the entire group.
        • Rationalize development and maintenance.
        • Compliance with the available directives for Disaster Recovery and Business continuity;
        • 24x7 availability;
        • Cost Reduction;
        • Increase agility.