Rethinking Marketing
Outbound Marketing Inbound Marketing
• Telemarketing • SEO / SEM
• Trade shows • Blogging
• Direct mail • Social Media
• Email blasts • RSS
• Print ads • Free tools/trials
• TV/radio ads • Public Relations
Interruption Permission
HubSpot Inbound Marketing System
Content
SEO Blog
Management
• Software
Social
Landing
Media
Pages
• Support + Expertise Lead
Intelligence
• $250 or $500 / month
CRM
(Salesforce.com
or other)
• No IT Required
Foundations of Inbound Marketing
Blogging Social
Networks
SEO
Agenda
• Inbound Marketing & the New Rules
• Twitter 101
• Build Your Network
• Engage Your Community
• Track & Analyze
• Tools & Resources
What IS Twitter?
Like … … Except
Only 140 characters
It’s viewable in lots of places
A giant chatroom You choose the people you
follow
Instant Messaging It’s public and archived on the
web
Twitter? No Time for That Nonsense!
Why Do I Need to Know This?
Twitter for PR
Need to urgently speak with a business that is very
actively leveraging social media strategies; for ZDNet
I spoke about our use of social media for biz on 2 panels -
http://tinyurl.com/4v4cgh AND http://tinyurl.com/6943l9
408 555-1234?
I will call you right now
Elapsed Time:
50 Minutes
How to Succeed With Twitter
Track & Build Your
Analyze Network
Engage
With Your
Community
Agenda
• Inbound Marketing & the New Rules
• Twitter 101
• Build Your Network
• Engage Your Community
• Track & Analyze
• Tools & Resources
Dive In
Company Brand? Or Personal Brand?
Please, Personalize Your Profile
Let Your Brand Shine
Follow People
Follow Top Twitter Users
twitter.grader.com/topusers
See Who Thought-Leaders Follow
twitter.com/dmscott
Who’s Talking About Your Keywords?
search.twitter.com/search?q=lead+generation
Engage With People
2,700 followers
1,200 followers
Create a Company Page
twitter.zappos.com/employees
Follow People Who Follow You
Questions?
Post to Twitter, including “@hubspot”
Follow the conversation:
http://search.twitter.com/search?q=@hubspot
Agenda
• Inbound Marketing & the New Rules
• Twitter 101
• Build Your Network
• Engage Your Community
• Track & Analyze
• Tools & Resources
It’s a Discussion, Not a Broadcast
Follow Your Brand in Conversations
Communicate With Customers
Use Favorites to Save Highlights
twitter.com/HubSpot/favourites
Save Testimonials
http://twitter.com/Scobleizer/statuses/774666561
Publish Helpful Content
Using Twitter for Events
Meet People - “Tweetup”
What Not to Do: TMI
Questions?
Post to Twitter, including “@hubspot”
Follow the conversation:
http://search.twitter.com/search?q=@hubspot
Agenda
• Inbound Marketing & the New Rules
• Twitter 101
• Build Your Network
• Engage Your Community
• Track & Analyze
• Tools & Resources
Follower Count
• A measure of your raw distribution power
Twitter Grader
• Inputs include followers AND follower influence
@replies
• A measure of community engagement & branding
• On your profile or via search.twitter.com
Impact on Our Sales Funnel
600 35
30
500
25
400
20
Visitors
Leads
HubSpot.com
300
Referrals From
15
Twitter
200
10 Leads From Twitter
100 5
0 0
New source of visitors & leads
Agenda
• Inbound Marketing & the New Rules
• Twitter 101
• Build Your Network
• Engage Your Community
• Track & Analyze
• Tools & Resources
HubSpot Tracks Relevant Tweets
• HubSpot Owner & Marketer tracks industry and
company keywords for you.
Tiny URL
• Make long URLs fit Twitter’s 140 characters
• Other options: bit.ly, poprl.com, etc
Lots of Twitter Clients
• Many ways to connect to
Twitter via third-party
applications
• Lots of mobile options
Flickr: Jeffery Simpson
Twitter Feed
Your Blog, Flickr or Any Feed
• Allows you to automatically update your Twitter
stream with content you’ve published elsewhere
Hashtags.org
• Follow topics and events (#IMS08)
• Inbound Marketing Summit
• IMS 2008
• IMS08
• IMS2008
• Find people talking about similar topics
HubSpotters to Follow
HubSpotters
• hubspot
And more …
• Grader
www.hubspot.com/twitter/
• Onstartups
• Bhalligan
• PC4media
• Prashantkaw
• Adbinoor
• dunster
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