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How To Be Effective
 

How To Be Effective

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Slide Deck for talk, "How to be Effective" given for New Jersey Train the Trainer on March 18. 2009. Contact me for exercises if interested.

Slide Deck for talk, "How to be Effective" given for New Jersey Train the Trainer on March 18. 2009. Contact me for exercises if interested.

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  • Full Name Full Name Comment goes here.
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  • Jude121, send me your email and I'll send you the SCUBA exercises. Feel free to use whatever works. :-) You can email me at peter.bromberg [at] gmail.com
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  • Peter, thank you for the presentation! Can I have you authority to modify the training to fit my company? I want to show this to my insurance company staff and have them be more mindful in their communication. Also, in the slides, there is an exercise 'SCUBA class'. Where can I find that?
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  • thank you for nice presentation.
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  • Thanks Ali. I believe the powerpoint as uploaded is the original. I usually have my talking points in the notes field but notice that I didn't include them with this presentation. I think I knew the material pretty well and just riffed off the slides :-).
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  • Thanks, Peter. The presentation is great in spite of the formatting problem. I downloaded the presentation. Is the original available else where?
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  • How is everyone tonight. Big Day! Have fun? Learning a lot? I’m want to talk to you tonight about effectiveness, specifically: methods, strategies and tips that will help you be effective trainers But also: How the principles of effective training can also apply in other areas of your life You can apply these ideas/principles to be an effective leader And to simply live your life more effectively. Effectiveness Key Points: Begin with the end in mind Align your thoughts and behaviors toward your goal Evaluate and adapt as necessary Presenting Key Points Formatting Matters Questions Engage Answer: What’s in it for them

How To Be Effective How To Be Effective Presentation Transcript

  • How to be Effective Peter Bromberg NJ Train the Trainer March 18, 2009 Peterbromberg.com/ttt
  • How to be Effective And why you should care
  • How to be Effective Signage at the DMV 19 signs in my field of vision
  • Signage at the DMV 19 signs in my field of vision
  • What is effectiveness?
  • Effectiveness Bringing about the change you desire
  • Effectiveness Bringing about the change you desire By beginning with the end in mind
  • Bring about the change you desire Begin with the End in Mind Align all your actions toward that goal
  • Practice Continual Evaluation Are my actions moving me toward my goals?
  • What’s not Working? What Can I Do differently? What’s Working?
  • Power of Repetition Continual Evaluation
  • Find a way to remind yourself Tape this to your PC
  • Or wherever…
  • What is Effective Training
  • Effective Training produces a change in the learner A change in behavior, thought and/or feeling
  • Effective Training = Effective Leadership Both are rooted in Strategic Thinking
  • Effective Training = Effective Leadership Both are rooted in Understanding People
  • Understanding People How we are the same How we are different
  • Understanding People How we are the same We all have one of these: A Brain
  • Understanding People
  • Understanding People
  • Understanding People
  • The original powerpoint slide? Quote the experts
  • Email Case Study 1
  • Email Case Study 2
  • Email Case Study 3
  • Email Case Study
    • What are the key messages in this email?
    • What is the goal ? What change(s) in feeling, thought, or behavior do you think the writer intended to bring about in the reader?
    • How does the formatting support the goal(s)?
    • How does the formatting detract from the goal(s)?
    • How could this message be re-formatted or re-written to better achieve the goal(s)?
  • Email Case Study 1
  • Email Case Study 1.5
  • FW: re: re re: re: re: meeting for dinner There are many things that will lead to improved readability. I’ve read many articles about this topic and picked up many tips that I’d like to share with you. I promise you that your stuff will be much more readable! Second in importance is the choice of font. I also took a class in this once at the university level and get an a plus, so I assure you I am an expert in the matter. So in no order of importance are some things to be awared of that will make you more effective: Make sure that the font choice and size support readability. Boy a bad font choice really makes things difficult. Sans serif is generally easier to use than serif. Also caps are kind of difficult on the peepers. It is easier to read a mixture of cases as opposed to all caps. Next be aware of formatting. Formatting can be your best friend. Use of bolding, underlining, italicizing, centering and indents/bullets can make it much easier for the reader to quickly scan your message and grasp the key points. Consider breaking paragraphs up into smaller units and using a space between paragraphs as opposed to a simple indent. Lastly, consider using color, and even images, to make certain concepts stand out. Be careful, do not overuse color, or use color in a way that is hard on the eyes. Now you that you know all this you will never again. The most important thing about readability is that you have good Headlines and Subject line in an email to immediately capture the attention of your reader. So now that you got all that you are ready to go forth and do great slides and handouts and such. Good luck to you!! In Other Words
  • FW: re: re re: re: re: meeting for dinner There are many things that will lead to improved readability. I’ve read many articles about this topic and picked up many tips that I’d like to share with you. I promise you that your stuff will be much more readable! Second in importance is the choice of font. I also took a class in this once at the university level and get an a plus, so I assure you I am an expert in the matter. So in no order of importance are some things to be awared of that will make you more effective: Make sure that the font choice and size support readability. Boy a bad font choice really makes things difficult. Sans serif is generally easier to use than serif. Also caps are kind of difficult on the peepers. It is easier to read a mixture of cases as opposed to all caps. Next be aware of formatting. Formatting can be your best friend. Use of bolding, underlining, italicizing, centering and indents/bullets can make it much easier for the reader to quickly scan your message and grasp the key points. Consider breaking paragraphs up into smaller units and using a space between paragraphs as opposed to a simple indent. Lastly, consider using color, and even images, to make certain concepts stand out. Be careful, do not overuse color, or use color in a way that is hard on the eyes. Now you that you know all this you will never again. The most important thing about readability is that you have good Headlines and Subject line in an email to immediately capture the attention of your reader. So now that you got all that you are ready to go forth and do great slides and handouts and such. Good luck to you!! Formatting Matters
  • FW: re: re re: re: re: meeting for dinner There are many things that will lead to improved readability. I’ve read many articles about this topic and picked up many tips that I’d like to share with you. I promise you that your stuff will be much more readable! Second in importance is the choice of font. I also took a class in this once at the university level and get an a plus, so I assure you I am an expert in the matter. So in no order of importance are some things to be awared of that will make you more effective: Make sure that the font choice and size support readability. Boy a bad font choice really makes things difficult. Sans serif is generally easier to use than serif. Also caps are kind of difficult on the peepers. It is easier to read a mixture of cases as opposed to all caps. Next be aware of formatting. Formatting can be your best friend. Use of bolding, underlining, italicizing, centering and indents/bullets can make it much easier for the reader to quickly scan your message and grasp the key points. Consider breaking paragraphs up into smaller units and using a space between paragraphs as opposed to a simple indent. Lastly, consider using color, and even images, to make certain concepts stand out. Be careful, do not overuse color, or use color in a way that is hard on the eyes. Now you that you know all this you will never again. The most important thing about readability is that you have good Headlines and Subject line in an email to immediately capture the attention of your reader. So now that you got all that you are ready to go forth and do great slides and handouts and such. Good luck to you!! So Instead of this…
  • This…
  • Six Choices to Improved Readability
  • Six Choices to Improved Readability
    • Headlines
    • Text Format
    • Font Choice
    • Images
    • Color
    • Paragraph Format
    • H E A D L I N E S
    • Readable Fonts
    • Formatting
      • Indents
      • Lists
      • Colors
    The Brain Likes
  • Use Headlines
  • Choose Your Fonts San Serif fonts are easier to read on screen Consider Using Verdana, Arial/Helvetica, Tahoma and Trebuchet
    • Subheadings and Indents help:
      • Focus ATTENTION
      • Increase SCANABILITY
      • Aid in RETENTION
    Choose Your Formatting
    • Use Color to draw attention
    • Use Bolding to emphasize
    • Use Lists for readability
            • George
            • John
            • Paul
            • Ringo
    Choose Your Formatting
  • Choose your colors
    • The B r a i n likes c o l o r
      • The Brain Sees yellow first
      • Makes text more readable
      • Improves retention
  • When formatting your materials Remember to ask: What is my goal? Watch: http://usedwigs.com/video-stop-sign-designed-by-committee/
  • Let’s Review
    • Effectiveness means bringing about the________you desire
    • Continually evaluate by asking What is___________?
    • Increase readability and retention by using these formatting techniques:________________
  • Effective Presentation Strategies
  • Good Use of questions
  • Bad Questions = Bad Answers
    • Yes
    • No
  • Good Questions are not too easy, not too hard They’re Just Right
  •  
  • And speaking of questions…
  • What’s in it for them? Effective Training Answers the Question:
  • Effective Training Answers the Question: What’s in it for them?
  • Depends who them is…. What’s in it for them?
  • Participants differ in many ways That may affect our choices as trainers
  • People have different Learning Styles Visual Auditory Kinesthetic
  • People have different Learning Styles
  • How we are different: Personality IS ES IN EN People have different Learning Styles
  • How we are different: Personality IS ES IN EN People have different Learning Styles FP
  • Exercise: What’s in it for them?
  • A few words regarding Why People Change
  • Why People Change How we are the same
  • Why People Change “ The study has already revealed an unintended consequence of antismoking health warnings. They appear to work mainly as a marketing tool to keep smokers smoking . ”
  • Why People Change Behavior changes in response to a positive emotional connection to what could be.
  • Understanding People By Alan Deutschman How we are the same
  • Understanding People How we are the same
  • Presentation Tips: Lightning Round
  • Humor helps the medicine go down
  • Choose Your Words
  • Choose Your Words
  • Have a Consistent Message
  • Have a Consistent Message
  • Don’t force the Content
  • Surprises are Engaging
  • Surprises are Engaging
  • Keep it Simple
  • Keep it Simple
  • Check Your Facts
  • Check Your Facts
  • Stay on top of the Research
  • Pass the BS Test
  • Quote the Experts
  • Quote the Experts
  • Quote the Experts
  • Inform, even advocate, but don’t Spin
  • Questions, comments, discussion? ?
  • ALWAYS Begin With the End in Mind Peter Bromberg NJ Train the Trainer March 18, 2009 Peterbromberg.com/ttt
    • Font slide: http://www.flickr.com/photos/befuddledsenses/2587678725/sizes/o/
    • Aye, Eye http://www.flickr.com/photos/cayusa/549883494/
    • Colored ring drops: http://www.flickr.com/photos/kounelli/2797656093/
    • Goalposts: http://www.flickr.com/photos/grahamb/3043227962/
    • Professor: http://www.flickr.com/photos/kloudjonas/3240282645/sizes/l/
    • Gears: http://www.flickr.com/photos/17258892@N05/2588347668/
    • Idea: http://www.flickr.com/photos/21313845@N04/3067569337/
    • Compass: http://www.flickr.com/photos/7542997@N03/2473782602/
    • 3D Team Arrow: http://www.flickr.com/photos/lumaxart/2137729430/
    • Kick ass: http://headrush.typepad.com/creating_passionate_users/2007/04/index.html
    • Little People: http://www.flickr.com/photos/gwen/1464734120/
    • Twins: http://www.flickr.com/photos/judybaxter/2272062328/
    • Sheep: http://www.flickr.com/photos/pasotraspaso/2561252664/
    • Eyes: http://www.flickr.com/photos/lanbui/81416656/
    • Ear: http://www.flickr.com/photos/chrisdonia/3328946023/
    • Hands: http://www.flickr.com/photos/dalydose/324264361/
    • Gift: http://www.flickr.com/photos/ginnerobot/3118868877/
    • Happy faces: http://www.flickr.com/photos/purrr/126597849/
    • Unacceptable Employee Behavior: http://www.flickr.com/photos/inju/2434655377/
    • I’m Thinking of…: http://www.flickr.com/photos/somemixedstuff/2403249501/
    • Optical Illusion art by Julian Bever. Photos from: http://justinmaier.com/2006/05/09/amazing-3d-art-by-julian-bever/
    • Let’s Review: http://www.flickr.com/photos/jek-a-go-go/2545104662/
    • Lightning Round: http://www.flickr.com/photos/jegomezr/2926143475/sizes/l/
    • Goldilocks: http://www.xanga.com/dextr/photos/da254125854461/
    • Baghead: http://www.flickr.com/photos/summerluu/2388805263
    • Delete Key: http://www.flickr.com/photos/virgu/12496426/sizes/l/
    • Other images from: http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html
    • 1957 Brownie Camera: http://www.flickr.com/photos/tanaka/2345575389/
    Image Credits
    • START HERE
    • Talk Good: Giving Effective Presentations (Pete’s link roundup) http://librarygarden.blogspot.com/2008/02/talk-good-giving-effective.html
    • ARTICLES/BLOG POSTS
    • 6 ways to take charge of what your audience remembers: http://www.speakingaboutpresenting.com/content/six-ways-to-take-charge-of-what-your-audience-remembers/
    • The 10 Second Rule: How to Write For Diagonal Readers: http://www.copyblogger.com/the-10-second-rule/
    • 10 steps to asking questions so you get an answer every time: http://www.speakingaboutpresenting.com/audience/asking-questions-audience/#more-2197
    • All Presenting is Persuasive: http://www.guilamuir.com/ideasource/2007/08/all-presenting-is-persuasive/
    • Change or Die: http://www.fastcompany.com/magazine/94/open_change-or-die.html
    • Information Overload : http://www.copyblogger.com/information-overload/
    • Inhaling Fear (NY Times article on smoking): http://www.nytimes.com/2008/12/12/opinion/12lindstrom.html?ref=opinion
    • Shorter is Better: http://www.copyblogger.com/shorter-is-better/
    • Top 7 Powerpoint slide designs : http://www.speakingaboutpresenting.com/design/powerpoint-slide-design-7-styles
    • BOOKS
    • Change or Die, by John Deutschman
    • The Enneagram Made Easy , by Renee Baron and Elizabeth Wagele
    • Leadership Simple, by Jill Morris and Steve Morris
    • Made to Stick, by Chip Heath and Dan Heath
    • Nine Ways of Working , by Michael J. Goldberg
    • Predictably Irrational, by Dan Ariely
    • Type Talk at Work , by Otto Kroeger, Janet Thuesen, Hile Rutledge
    Suggested Bibliography and Articles Referenced
  • Deleted Scenes
  • Effectiveness requires Continual Evaluation Do my actions Align With My Goals? Deleted Scenes
  • Powerpoint Design Options
      • Effective Powerpoint
      • Tells a story
      • Uses images to engage
      • Focuses on creating meaning not dumping information
    Deleted Scenes
    • Examples of Effective Powerpoint
    • The assertion-evidence slide
    • Classic Presentation Zen
    • The Lessig method
    • Duarte Design Diagrams
    • Ethos3 story-telling style
    Powerpoint Design Options Deleted Scenes
  • Simple — find the core of any idea Unexpected — grab people's attention by surprising them Concrete — make sure idea can be grasped & remembered Credibility — give an idea believability Emotion — help people see the importance of an idea Stories — empower people to use an idea through narrative Made to Stick Deleted Scenes