How To Be Effective

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Slide Deck for talk, "How to be Effective" given for New Jersey Train the Trainer on March 18. 2009. Contact me for exercises if interested.

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  • How is everyone tonight. Big Day! Have fun? Learning a lot? I’m want to talk to you tonight about effectiveness, specifically: methods, strategies and tips that will help you be effective trainers But also: How the principles of effective training can also apply in other areas of your life You can apply these ideas/principles to be an effective leader And to simply live your life more effectively. Effectiveness Key Points: Begin with the end in mind Align your thoughts and behaviors toward your goal Evaluate and adapt as necessary Presenting Key Points Formatting Matters Questions Engage Answer: What’s in it for them
  • How To Be Effective

    1. How to be Effective Peter Bromberg NJ Train the Trainer March 18, 2009 Peterbromberg.com/ttt
    2. How to be Effective And why you should care
    3. How to be Effective Signage at the DMV 19 signs in my field of vision
    4. Signage at the DMV 19 signs in my field of vision
    5. What is effectiveness?
    6. Effectiveness Bringing about the change you desire
    7. Effectiveness Bringing about the change you desire By beginning with the end in mind
    8. Bring about the change you desire Begin with the End in Mind Align all your actions toward that goal
    9. Practice Continual Evaluation Are my actions moving me toward my goals?
    10. What’s not Working? What Can I Do differently? What’s Working?
    11. Power of Repetition Continual Evaluation
    12. Find a way to remind yourself Tape this to your PC
    13. Or wherever…
    14. What is Effective Training
    15. Effective Training produces a change in the learner A change in behavior, thought and/or feeling
    16. Effective Training = Effective Leadership Both are rooted in Strategic Thinking
    17. Effective Training = Effective Leadership Both are rooted in Understanding People
    18. Understanding People How we are the same How we are different
    19. Understanding People How we are the same We all have one of these: A Brain
    20. Understanding People
    21. Understanding People
    22. Understanding People
    23. The original powerpoint slide? Quote the experts
    24. Email Case Study 1
    25. Email Case Study 2
    26. Email Case Study 3
    27. Email Case Study <ul><li>What are the key messages in this email? </li></ul><ul><li>What is the goal ? What change(s) in feeling, thought, or behavior do you think the writer intended to bring about in the reader? </li></ul><ul><li>How does the formatting support the goal(s)? </li></ul><ul><li>How does the formatting detract from the goal(s)? </li></ul><ul><li>How could this message be re-formatted or re-written to better achieve the goal(s)? </li></ul>
    28. Email Case Study 1
    29. Email Case Study 1.5
    30. FW: re: re re: re: re: meeting for dinner There are many things that will lead to improved readability. I’ve read many articles about this topic and picked up many tips that I’d like to share with you. I promise you that your stuff will be much more readable! Second in importance is the choice of font. I also took a class in this once at the university level and get an a plus, so I assure you I am an expert in the matter. So in no order of importance are some things to be awared of that will make you more effective: Make sure that the font choice and size support readability. Boy a bad font choice really makes things difficult. Sans serif is generally easier to use than serif. Also caps are kind of difficult on the peepers. It is easier to read a mixture of cases as opposed to all caps. Next be aware of formatting. Formatting can be your best friend. Use of bolding, underlining, italicizing, centering and indents/bullets can make it much easier for the reader to quickly scan your message and grasp the key points. Consider breaking paragraphs up into smaller units and using a space between paragraphs as opposed to a simple indent. Lastly, consider using color, and even images, to make certain concepts stand out. Be careful, do not overuse color, or use color in a way that is hard on the eyes. Now you that you know all this you will never again. The most important thing about readability is that you have good Headlines and Subject line in an email to immediately capture the attention of your reader. So now that you got all that you are ready to go forth and do great slides and handouts and such. Good luck to you!! In Other Words
    31. FW: re: re re: re: re: meeting for dinner There are many things that will lead to improved readability. I’ve read many articles about this topic and picked up many tips that I’d like to share with you. I promise you that your stuff will be much more readable! Second in importance is the choice of font. I also took a class in this once at the university level and get an a plus, so I assure you I am an expert in the matter. So in no order of importance are some things to be awared of that will make you more effective: Make sure that the font choice and size support readability. Boy a bad font choice really makes things difficult. Sans serif is generally easier to use than serif. Also caps are kind of difficult on the peepers. It is easier to read a mixture of cases as opposed to all caps. Next be aware of formatting. Formatting can be your best friend. Use of bolding, underlining, italicizing, centering and indents/bullets can make it much easier for the reader to quickly scan your message and grasp the key points. Consider breaking paragraphs up into smaller units and using a space between paragraphs as opposed to a simple indent. Lastly, consider using color, and even images, to make certain concepts stand out. Be careful, do not overuse color, or use color in a way that is hard on the eyes. Now you that you know all this you will never again. The most important thing about readability is that you have good Headlines and Subject line in an email to immediately capture the attention of your reader. So now that you got all that you are ready to go forth and do great slides and handouts and such. Good luck to you!! Formatting Matters
    32. FW: re: re re: re: re: meeting for dinner There are many things that will lead to improved readability. I’ve read many articles about this topic and picked up many tips that I’d like to share with you. I promise you that your stuff will be much more readable! Second in importance is the choice of font. I also took a class in this once at the university level and get an a plus, so I assure you I am an expert in the matter. So in no order of importance are some things to be awared of that will make you more effective: Make sure that the font choice and size support readability. Boy a bad font choice really makes things difficult. Sans serif is generally easier to use than serif. Also caps are kind of difficult on the peepers. It is easier to read a mixture of cases as opposed to all caps. Next be aware of formatting. Formatting can be your best friend. Use of bolding, underlining, italicizing, centering and indents/bullets can make it much easier for the reader to quickly scan your message and grasp the key points. Consider breaking paragraphs up into smaller units and using a space between paragraphs as opposed to a simple indent. Lastly, consider using color, and even images, to make certain concepts stand out. Be careful, do not overuse color, or use color in a way that is hard on the eyes. Now you that you know all this you will never again. The most important thing about readability is that you have good Headlines and Subject line in an email to immediately capture the attention of your reader. So now that you got all that you are ready to go forth and do great slides and handouts and such. Good luck to you!! So Instead of this…
    33. This…
    34. Six Choices to Improved Readability
    35. Six Choices to Improved Readability <ul><li>Headlines </li></ul><ul><li>Text Format </li></ul><ul><li>Font Choice </li></ul><ul><li>Images </li></ul><ul><li>Color </li></ul><ul><li>Paragraph Format </li></ul>
    36. <ul><li>H E A D L I N E S </li></ul><ul><li>Readable Fonts </li></ul><ul><li>Formatting </li></ul><ul><ul><li>Indents </li></ul></ul><ul><ul><li>Lists </li></ul></ul><ul><ul><li>Colors </li></ul></ul>The Brain Likes
    37. Use Headlines
    38. Choose Your Fonts San Serif fonts are easier to read on screen Consider Using Verdana, Arial/Helvetica, Tahoma and Trebuchet
    39. <ul><li>Subheadings and Indents help: </li></ul><ul><ul><li>Focus ATTENTION </li></ul></ul><ul><ul><li>Increase SCANABILITY </li></ul></ul><ul><ul><li>Aid in RETENTION </li></ul></ul>Choose Your Formatting
    40. <ul><li>Use Color to draw attention </li></ul><ul><li>Use Bolding to emphasize </li></ul><ul><li>Use Lists for readability </li></ul><ul><ul><ul><ul><ul><li>George </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>John </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Paul </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Ringo </li></ul></ul></ul></ul></ul>Choose Your Formatting
    41. Choose your colors <ul><li>The B r a i n likes c o l o r </li></ul><ul><ul><li>The Brain Sees yellow first </li></ul></ul><ul><ul><li>Makes text more readable </li></ul></ul><ul><ul><li>Improves retention </li></ul></ul>
    42. When formatting your materials Remember to ask: What is my goal? Watch: http://usedwigs.com/video-stop-sign-designed-by-committee/
    43. Let’s Review <ul><li>Effectiveness means bringing about the________you desire </li></ul><ul><li>Continually evaluate by asking What is___________? </li></ul><ul><li>Increase readability and retention by using these formatting techniques:________________ </li></ul>
    44. Effective Presentation Strategies
    45. Good Use of questions
    46. Bad Questions = Bad Answers <ul><li>Yes </li></ul><ul><li>No </li></ul>
    47. Good Questions are not too easy, not too hard They’re Just Right
    48.  
    49. And speaking of questions…
    50. What’s in it for them? Effective Training Answers the Question:
    51. Effective Training Answers the Question: What’s in it for them?
    52. Depends who them is…. What’s in it for them?
    53. Participants differ in many ways That may affect our choices as trainers
    54. People have different Learning Styles Visual Auditory Kinesthetic
    55. People have different Learning Styles
    56. How we are different: Personality IS ES IN EN People have different Learning Styles
    57. How we are different: Personality IS ES IN EN People have different Learning Styles FP
    58. Exercise: What’s in it for them?
    59. A few words regarding Why People Change
    60. Why People Change How we are the same
    61. Why People Change “ The study has already revealed an unintended consequence of antismoking health warnings. They appear to work mainly as a marketing tool to keep smokers smoking . ”
    62. Why People Change Behavior changes in response to a positive emotional connection to what could be.
    63. Understanding People By Alan Deutschman How we are the same
    64. Understanding People How we are the same
    65. Presentation Tips: Lightning Round
    66. Humor helps the medicine go down
    67. Choose Your Words
    68. Choose Your Words
    69. Have a Consistent Message
    70. Have a Consistent Message
    71. Don’t force the Content
    72. Surprises are Engaging
    73. Surprises are Engaging
    74. Keep it Simple
    75. Keep it Simple
    76. Check Your Facts
    77. Check Your Facts
    78. Stay on top of the Research
    79. Pass the BS Test
    80. Quote the Experts
    81. Quote the Experts
    82. Quote the Experts
    83. Inform, even advocate, but don’t Spin
    84. Questions, comments, discussion? ?
    85. ALWAYS Begin With the End in Mind Peter Bromberg NJ Train the Trainer March 18, 2009 Peterbromberg.com/ttt
    86. <ul><li>Font slide: http://www.flickr.com/photos/befuddledsenses/2587678725/sizes/o/ </li></ul><ul><li>Aye, Eye http://www.flickr.com/photos/cayusa/549883494/ </li></ul><ul><li>Colored ring drops: http://www.flickr.com/photos/kounelli/2797656093/ </li></ul><ul><li>Goalposts: http://www.flickr.com/photos/grahamb/3043227962/ </li></ul><ul><li>Professor: http://www.flickr.com/photos/kloudjonas/3240282645/sizes/l/ </li></ul><ul><li>Gears: http://www.flickr.com/photos/17258892@N05/2588347668/ </li></ul><ul><li>Idea: http://www.flickr.com/photos/21313845@N04/3067569337/ </li></ul><ul><li>Compass: http://www.flickr.com/photos/7542997@N03/2473782602/ </li></ul><ul><li>3D Team Arrow: http://www.flickr.com/photos/lumaxart/2137729430/ </li></ul><ul><li>Kick ass: http://headrush.typepad.com/creating_passionate_users/2007/04/index.html </li></ul><ul><li>Little People: http://www.flickr.com/photos/gwen/1464734120/ </li></ul><ul><li>Twins: http://www.flickr.com/photos/judybaxter/2272062328/ </li></ul><ul><li>Sheep: http://www.flickr.com/photos/pasotraspaso/2561252664/ </li></ul><ul><li>Eyes: http://www.flickr.com/photos/lanbui/81416656/ </li></ul><ul><li>Ear: http://www.flickr.com/photos/chrisdonia/3328946023/ </li></ul><ul><li>Hands: http://www.flickr.com/photos/dalydose/324264361/ </li></ul><ul><li>Gift: http://www.flickr.com/photos/ginnerobot/3118868877/ </li></ul><ul><li>Happy faces: http://www.flickr.com/photos/purrr/126597849/ </li></ul><ul><li>Unacceptable Employee Behavior: http://www.flickr.com/photos/inju/2434655377/ </li></ul><ul><li>I’m Thinking of…: http://www.flickr.com/photos/somemixedstuff/2403249501/ </li></ul><ul><li>Optical Illusion art by Julian Bever. Photos from: http://justinmaier.com/2006/05/09/amazing-3d-art-by-julian-bever/ </li></ul><ul><li>Let’s Review: http://www.flickr.com/photos/jek-a-go-go/2545104662/ </li></ul><ul><li>Lightning Round: http://www.flickr.com/photos/jegomezr/2926143475/sizes/l/ </li></ul><ul><li>Goldilocks: http://www.xanga.com/dextr/photos/da254125854461/ </li></ul><ul><li>Baghead: http://www.flickr.com/photos/summerluu/2388805263 </li></ul><ul><li>Delete Key: http://www.flickr.com/photos/virgu/12496426/sizes/l/ </li></ul><ul><li>Other images from: http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html </li></ul><ul><li>1957 Brownie Camera: http://www.flickr.com/photos/tanaka/2345575389/ </li></ul>Image Credits
    87. <ul><li>START HERE </li></ul><ul><li>Talk Good: Giving Effective Presentations (Pete’s link roundup) http://librarygarden.blogspot.com/2008/02/talk-good-giving-effective.html </li></ul><ul><li>ARTICLES/BLOG POSTS </li></ul><ul><li>6 ways to take charge of what your audience remembers: http://www.speakingaboutpresenting.com/content/six-ways-to-take-charge-of-what-your-audience-remembers/ </li></ul><ul><li>The 10 Second Rule: How to Write For Diagonal Readers: http://www.copyblogger.com/the-10-second-rule/ </li></ul><ul><li>10 steps to asking questions so you get an answer every time: http://www.speakingaboutpresenting.com/audience/asking-questions-audience/#more-2197 </li></ul><ul><li>All Presenting is Persuasive: http://www.guilamuir.com/ideasource/2007/08/all-presenting-is-persuasive/ </li></ul><ul><li>Change or Die: http://www.fastcompany.com/magazine/94/open_change-or-die.html </li></ul><ul><li>Information Overload : http://www.copyblogger.com/information-overload/ </li></ul><ul><li>Inhaling Fear (NY Times article on smoking): http://www.nytimes.com/2008/12/12/opinion/12lindstrom.html?ref=opinion </li></ul><ul><li>Shorter is Better: http://www.copyblogger.com/shorter-is-better/ </li></ul><ul><li>Top 7 Powerpoint slide designs : http://www.speakingaboutpresenting.com/design/powerpoint-slide-design-7-styles </li></ul><ul><li>BOOKS </li></ul><ul><li>Change or Die, by John Deutschman </li></ul><ul><li>The Enneagram Made Easy , by Renee Baron and Elizabeth Wagele </li></ul><ul><li>Leadership Simple, by Jill Morris and Steve Morris </li></ul><ul><li>Made to Stick, by Chip Heath and Dan Heath </li></ul><ul><li>Nine Ways of Working , by Michael J. Goldberg </li></ul><ul><li>Predictably Irrational, by Dan Ariely </li></ul><ul><li>Type Talk at Work , by Otto Kroeger, Janet Thuesen, Hile Rutledge </li></ul>Suggested Bibliography and Articles Referenced
    88. Deleted Scenes
    89. Effectiveness requires Continual Evaluation Do my actions Align With My Goals? Deleted Scenes
    90. Powerpoint Design Options <ul><ul><li>Effective Powerpoint </li></ul></ul><ul><ul><li>Tells a story </li></ul></ul><ul><ul><li>Uses images to engage </li></ul></ul><ul><ul><li>Focuses on creating meaning not dumping information </li></ul></ul>Deleted Scenes
    91. <ul><li>Examples of Effective Powerpoint </li></ul><ul><li>The assertion-evidence slide </li></ul><ul><li>Classic Presentation Zen </li></ul><ul><li>The Lessig method </li></ul><ul><li>Duarte Design Diagrams </li></ul><ul><li>Ethos3 story-telling style </li></ul>Powerpoint Design Options Deleted Scenes
    92. Simple — find the core of any idea Unexpected — grab people's attention by surprising them Concrete — make sure idea can be grasped & remembered Credibility — give an idea believability Emotion — help people see the importance of an idea Stories — empower people to use an idea through narrative Made to Stick Deleted Scenes

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