Transcript of "Tour of UX deliverables - dev/haag"
elements of user experience a tour of user experience deliverablespeter boersma dev/haag, January 21, 2011
Adaptive Path helps teams and organizations create products and services that deliver great experiences to improve people’s lives. consulting experience research events experience design 4,000 participants experience strategy r+d 20 countries 8 50 books hundreds of articles c o n s u lta n c i e s thousands of readers
elements of user experiencea tour of user experience deliverables
input for estimates output scope items requirements assumptions approach calculations team skills explanationsexperience with subject risks experience with client experience of client when available when possible
output example outputassumptions assuming we design 10 wireframes (5 complex + 5 medium) + 15 components calculations we estimate we need 320 hours(explanations) (5x16 + 5x12 + 15x12) risks but we don’t know the developer’s documentation needs
1. make estimates honest2. use margins to wow client a tour of user experience deliverables
ask who are you? what do you use now? how do you feel about it? when is it a good/bad day? what should it be like?and find out value of answers
ask: who are you? etc. Hardware Engineer Can you please describe your role? System Engineer Field Application Engineer Software Engineer Board Engineer Test Engineer Quality Engineer Component Engineer Other Engineering role Program/Project Manager What information is most important to you? (1 = most important / 3 = third most important) Purchase Manager Purchaser Sourcer Rich Media (Videos, Interactives, etc.) Price Environmental Information Sustainability Block Diagrams (or other visualizations) Application InformationDo you use social media as part of your job? General Product Information 0.00 0.50 1.00 1.50 2.00 2.50 3.00 Yes. I often use social media for work. I rarely use social media for work. No. I never use social media for work.
and find out the value of answersWhat is the size of the organization where you work (all locations combined?) Less than 10 employees 10 to 100 employees 100 to 500 employees 1,000 to 10,000 employees 10,000 to 100,000 employees More than 100,000 employees
“you are not the user” a tour of user experience deliverables