eG Citrix Monitor

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An overview of eG Innovations Citrix Monitor, to ensure optimal performance.

An overview of eG Innovations Citrix Monitor, to ensure optimal performance.

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  • 1. eG Enterprise Suite The eG Citrix Monitor™ Real Time Monitoring and Proactive Triage for Citrix Environments 1 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 2. Typical Citrix Environment 2 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 3. • Entire Citrix infrastructure – from network to systems to individual applications – should be monitored. • In-depth performance monitoring of all the published applications should be done. • In-depth user activities and their resource usage should be monitored. • Login problems and user disconnects are critical to be monitored. • Faulty Printer Driver could cause Citrix outage – should be monitored. • Citrix license usage should be monitored. • Facilitate effective load balancing across different servers in the farm by assessing usage of server resources. • Proactively detect problems before they become severe enough to affect users. • Automatically differentiate between cause and affect of problems. • Facilitate reports for capacity planning. Effective Monitoring for Citrix Environments 3 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 4. •Easy to setup, configure and maintain •Should cause very little/no overhead on Citrix servers •Little/No modifications to the monitored Apps •Must monitor activities in real-time •Monitoring should be Non-Intrusive •Must have simple licensing policy and web console for location- independent monitoring •Must have the capability to support newer versions of Citrix without manual reinstalls or upgrades of monitoring probes. Criteria for a Citrix Monitoring Solution 4 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 5. • Citrix Presentation Server 3.0, 4.0, 4.5 & Farms • Citrix Access Gateway • Citrix License Server • Citrix NetScaler • Citrix NFuse Server • Citrix MetaFrame 1.8, XPe • Citrix Secure Gateway 2,3,4 • Citrix Secure Ticketing Authority Supported Citrix Components 5 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 6. What the Citrix Monitor Reveals 6 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 7. •IMA traffic •Citrix user latency monitor and resource usage monitor •DataStore connection failure and traffic monitor •Terminal Server Client Access license monitor •LocalHost cache traffic •RDP sessions details & user’s resource usage monitor •Zone elections monitor •Citrix Availability, Critical Citrix related •Citrix sessions details Windows NT services and processes •Disconnects monitoring •Citrix sessions and user’s resource usage from •Published Applications resource usage Citrix Farm level monitoring •Citrix license usage from Citrix Farm level •Black Hole Effect monitoring • MetaFrame events monitor from Windows •Auto-Create printer driver failure monitor and Eventlogs other printer related issues monitor •Citrix license checkin, checkout, pooled usage monitor Key Metrics for the Citrix Presentation Server 7 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 8. •Server Busy error monitoring •HTTP Request / Responses monitor •Finding Incomplete Request / Responses •Netscaler CPU usage monitor •Server / Client connections details •Netscaler connection hit-ratio monitor Key Metrics for Netscaler Applicance 8 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 9. •Sessions life cycle details •Session cache-hits and misses of Citrix Access Gateway •Data layer monitoring – inserts, update, deletes, commits etc •Stream management metrics like read /write Key Metrics for Citrix Access Gateway 9 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 10. eG’s Citrix Monitor – Deep Insights 10 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 11. This sections helps administrators to quickly know the status of the Citrix servers in their This section helps administrators to environment know at a quick glance which server(s) are consuming maximum resources This section shows the status of all the Citrix environment services. Also shows the status of all the components monitored by eG system Which published application on which Citrix server is using Maximum CPU currently Monitoring Citrix – The eG Dashboard 11 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 12. Administrators can tick to Moving the mouse acknowledge an over an alert shows alarm which helps brief description of an avoid too many alert. In this case a people working Citrix user profile is on the same issue exceeding his quota. Click on the alarm to know more Monitoring Citrix – The Alarm Window 12 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 13. Shows monitors for CTX_SERVER Layer model for layer. Citrix server. Shows metrics reported for ais UserProfileTest user profile. CTX_SERVER layer is Clearly user quota is exceeding. Clicking on showing a critical showing a critical the hour glass in from of Number of large state. state. files will reveal the file that is taking up user quota Click on it Monitoring Citrix – Layer Model 13 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 14. The bar graph showsThe pie chart shows percentage of different day wise distribution events happened for the of events. 02/Apr the service was affectedchosen service. We can most. Click on 02/Apr that 9.75 % of time see bar the service has had critical problem Monitoring Citrix – Executive Reports 14 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 15. A user’s quota on this Citrix server was exceeding the allowed limit Citrix server layer had a critical event that lasted for more than 6 hours. Click on it to know more Monitoring Citrix – Executive Reports 15 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 16. Monitoring Citrix – Operation Reports 16 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 17. Comparison reports can be used to judge if servers are properly load balanced Monitoring Citrix – Comparison Reports 17 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 18. Useful to know performance of the servers in a zone in one glance. This section gives the summary for the select zone. Gives total Gives % ofnumberNetwork Gives of session Gives the CPU time disk was bandwidth active sessions disconnects utilized on all busy for all the Citrix on all on all utilized happened Citrix servers Citrix servers servers Citrix servers in the server in the server in the server farm farm farm Monitoring Citrix – Zone Reports 18 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 19. This section gives summary for the selected user. Shows the to Click up arrow top ten 10 know top applications applications accessed by the accessed by user in the Citrix axwilli1 farm Click the hour Gives glass to know Gives the duration of Citrix servers the user which time the user has accessedapplications the has accessed the servers user has Monitoring Citrix – User Reports accessed 19 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 20. Gives the summary of sessions in the Citrix farm Click to see top Click longest 10 to see top 10 users session for this accessing this Citrix farm Citrix farm Monitoring Citrix – Session Reports 20 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 21. Shows number of javaw.exe process running and resource used by them. Monitoring Citrix – Application Reports 21 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009
  • 22. For more information: Web : www.59xsolutions.com e-Mail: sales@59xsolutions.com 22 ©2009 59x Solutions and eG Innovations. All Rights Reserved. 3/25/2009