Your SlideShare is downloading. ×
  • Like
The digital government
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Now you can save presentations on your phone or tablet

Available for both IPhone and Android

Text the download link to your phone

Standard text messaging rates apply

The digital government

  • 485 views
Published

The Digital Government: Smarter, Better, Faster

The Digital Government: Smarter, Better, Faster

Published in Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
485
On SlideShare
0
From Embeds
0
Number of Embeds
1

Actions

Shares
Downloads
11
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. The Digital Government: Smarter, Better, Faster Pim Bilderbeek Principal Consultant pim@bilderbeekconsulting.comwww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 2. Agenda Four Scenarios for Digital Europe Europe’s Digital Agenda Digital Denmark in the World Cloud Computing What Drives High Performance? Focus on the Customer Digital Society Continuitywww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 3. Digitalization is Tool for Transformation Enabler Open and Continuity transparent Security, Save to grow confidence, trust Pervasivewww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 4. Four Scenarios for Digital Europe Government Embraces Digitalization Digital Digital Divide Europe Exclusive Cloud Neutral Cloud Citizen Distrust Citizen Trust Twentieth Disconnected Century Government bilderbeek insight Government Fragmented Digitalizationwww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 5. Europe’s Digital Agenda • Digital Single Market • Interoperability and Standards • Trust and Security • Very Fast Internet • Research and Innovation • Enhancing e-Skills • ICT for Social Challengeswww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 6. EU Digital Government Service Status Income Permits and Registration Returns Generating licenses • Car • Health • Taxes • Building • Company • Libraries • Social • Passport • Birth & • Procurement contributions • Education marriage • Policing • VAT • Environment • Moving • Job search • Customs • Statistical • Benefits data Top Problem Average Average Scorer Child Performer PerformerSource: 8th eGovernment Benchmark Measurement, November 2009, European Commissionwww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 7. Digital Denmark in the World Benchmark Ranking Size Peer Group EC eGovernment Benchmark 2009 9/10 31 UN eGovernment Readiness Index 2008 2 189 WEF Global Competiveness Index 2009-2010 5 133 WEF Networked Readiness Index 2008-2009 1 134 EIU Readiness Index Ranking 2009 1 70www.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 8. Clouding the Issue…. on-demand, virtual, automated private infrastructure shared infrastructure and operations and operationscustomer control, supplier control, ownership, ownership, responsibility responsibility private infrastructure private infrastructure and operations shared operations scheduled, physical,bilderbeek insight manualwww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 9. What Drives High Performance? Top level political sponsorship Sustained professional leadership Broad coverage Collaboration across public bodies A customer mindset Unified access Due care to data privacy and security Discrete tangible visible gainswww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 10. Focus on the Customer Personalization Social Government Participation Security Anywhere and trust anytime any device Usabilitywww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 11. Digital Society Continuity Complacent Armed preparedness Naïve Vulnerable Source: Eurostat bilderbeek insight awarenesswww.bilderbeekconsulting.com bilderbeek consulting, 2011
  • 12. SMARTER Net Neutral High BETTER Trust Performance Customer focus FASTER Continuitywww.bilderbeekconsulting.com bilderbeek consulting, 2011