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Introduction to Phlebotomy
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Introduction to Phlebotomy

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  • 1. Phlebotomy
  • 2. Phlebotomy  Defined: “an incision into a vein”  One of the oldest medical procedures  Bloodletting  Suction Cups  Leeches  Barber’s Razor: bleeding bowls  Today: the collection of blood specimens for laboratory analysis, monitoring and diagnosis
  • 3. Duties of a Phlebotomist  Correct ID of the client prior to collection  Collection of the appropriate amount of blood for the specified tests  Selection of the appropriate specimen container  Correct labeling of all specimens with the required information  Appropriate transportation back to the lab in timely manner  Effective interaction with clients and hospital personnel  Performance of related computer operations and record keeping  Observation of all safety rules  Attendance at continuing education
  • 4. Stop & Think  How do you feel when it’s your turn to have your blood drawn?  How would you like the phlebotomist to interact with you?
  • 5. Personal Characteristics  Dependable  Compassionate  Honest  Integrity  Appearance  Communication Skills  Verbal  Listening  Body Language  Telephone Skills
  • 6. Patient Bill of Rights  Similar to Resident Bill of Rights  Published by the American Hospital Association  What do you think it might include?
  • 7. Patient Bill of Rights  Key Areas  Right to considerate and respectful care  Right to obtain information from their physician about their diagnosis, treatment, and prognosis  Phlebotomist can not provide information concerning purpose of test  Right to refuse to have treatment (blood draw)  Right to privacy – condition & test results
  • 8. Stop & Think  Grab a group and consider your situation.