Pawel Brodzinski
@pawelbrodzinski
Your Change Initiative
Doesn’t Have to Fail
Hi, I’m Pawel
Lunar Logic
http://lunarlogic.io
Blog
http://brodzinski.com
Twitter
@pawelbrodzinski
Change initiatives are like teenage sex:
everyone talks about it, nobody really
knows how to do it, everyone thinks
everyo...
70% of all major change
efforts in organizations fail
John Kotter, 1995
The percent of change
programs that are a success
today is still 30%
McKinsey & Company, 2008
70 to 90 per cent of
organisational change
initiatives fail
Bain & Co, 2008
Most studies still show a 60-
70% failure rate for
organizational change projects
— a statistic that has stayed
constant f...
Is it
really
so bad?
Go and see
Let’s bust
some of
these
95% of performance
is attributable to the
system
Performance or
performance
variability?
Is variability bad?
Development of software
products is a betting business
The system in
knowledge work
People versus system
is a false dichotomy
People and the system is a
symbiotic relationship.
One doesn't govern the other.
Jim Benson
WIP limits drive
system improvements
5O
* We limit WIP here.
We rock!
Upstream Downstream
Do we really
limit WIP?
So what really
happens
when we hit
the limit?
Gemba walk
(1) : denotes the action of going to see the actual
process, understand the work, ask questions, and
learn
(2) ...
MBWA
KAIZEN BOARD
Would it really
drive changes?
It’s easier to ask forgiveness
than it is to get permission
Grace Hopper
"Maximize the health of the
community in a waste-free
manner"
„Improve lead time by 20%"
Happiness
business
How do we make it
work then?
Forget the tools
Common purpose
organizational culture
(1) : the behavior of humans who are part of an
organization and the meanings that the people reach...
We can’t change
behaviors either
A system is not a sum of
behaviors of its parts; it's a
product of their interactions
Russel Ackoff
What are the
constraints?
What is acceptable?
It’s easier to ask forgiveness
than it is to get permission
Grace Hopper
Start from the top
Autonomy
Mastery
Purpose
Thank you
Pawel Brodzinski
brodzinski.com
lunarlogic.io
@pawelbrodzinski
Your Change Initiative Doesn't Have to Fail
Your Change Initiative Doesn't Have to Fail
Your Change Initiative Doesn't Have to Fail
Your Change Initiative Doesn't Have to Fail
Your Change Initiative Doesn't Have to Fail
Your Change Initiative Doesn't Have to Fail
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Your Change Initiative Doesn't Have to Fail

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Change initiatives are like teenage sex: everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.

So how do we make it work?

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Your Change Initiative Doesn't Have to Fail

  1. 1. Pawel Brodzinski @pawelbrodzinski Your Change Initiative Doesn’t Have to Fail
  2. 2. Hi, I’m Pawel Lunar Logic http://lunarlogic.io Blog http://brodzinski.com Twitter @pawelbrodzinski
  3. 3. Change initiatives are like teenage sex: everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.
  4. 4. 70% of all major change efforts in organizations fail John Kotter, 1995
  5. 5. The percent of change programs that are a success today is still 30% McKinsey & Company, 2008
  6. 6. 70 to 90 per cent of organisational change initiatives fail Bain & Co, 2008
  7. 7. Most studies still show a 60- 70% failure rate for organizational change projects — a statistic that has stayed constant from the 1970′s to the present. Ron Ashkenas, 2013
  8. 8. Is it really so bad?
  9. 9. Go and see
  10. 10. Let’s bust some of these
  11. 11. 95% of performance is attributable to the system
  12. 12. Performance or performance variability?
  13. 13. Is variability bad?
  14. 14. Development of software products is a betting business
  15. 15. The system in knowledge work
  16. 16. People versus system is a false dichotomy
  17. 17. People and the system is a symbiotic relationship. One doesn't govern the other. Jim Benson
  18. 18. WIP limits drive system improvements 5O
  19. 19. * We limit WIP here. We rock!
  20. 20. Upstream Downstream
  21. 21. Do we really limit WIP?
  22. 22. So what really happens when we hit the limit?
  23. 23. Gemba walk (1) : denotes the action of going to see the actual process, understand the work, ask questions, and learn (2) : is known as one fundamental part of Lean management philosophy Source: Jim Womack: Gemba Walks
  24. 24. MBWA
  25. 25. KAIZEN BOARD
  26. 26. Would it really drive changes?
  27. 27. It’s easier to ask forgiveness than it is to get permission Grace Hopper
  28. 28. "Maximize the health of the community in a waste-free manner"
  29. 29. „Improve lead time by 20%"
  30. 30. Happiness business
  31. 31. How do we make it work then?
  32. 32. Forget the tools
  33. 33. Common purpose
  34. 34. organizational culture (1) : the behavior of humans who are part of an organization and the meanings that the people reach to their actions (2) : the pattern of collective behaviors and assumptions that are taught to new organizational members as a way of perceiving, and even thinking and feeling Source: Wikipedia
  35. 35. We can’t change behaviors either
  36. 36. A system is not a sum of behaviors of its parts; it's a product of their interactions Russel Ackoff
  37. 37. What are the constraints?
  38. 38. What is acceptable?
  39. 39. It’s easier to ask forgiveness than it is to get permission Grace Hopper
  40. 40. Start from the top
  41. 41. Autonomy Mastery Purpose
  42. 42. Thank you Pawel Brodzinski brodzinski.com lunarlogic.io @pawelbrodzinski
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