Your Change Initiative Doesn't Have to Fail
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Your Change Initiative Doesn't Have to Fail

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Change initiatives are like teenage sex: everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it. ...

Change initiatives are like teenage sex: everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.

So how do we make it work?

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  • 1. Pawel Brodzinski @pawelbrodzinski Your Change Initiative Doesn’t Have to Fail
  • 2. Hi, I’m Pawel Lunar Logic http://lunarlogic.io Blog http://brodzinski.com Twitter @pawelbrodzinski
  • 3. Change initiatives are like teenage sex: everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.
  • 4. 70% of all major change efforts in organizations fail John Kotter, 1995
  • 5. The percent of change programs that are a success today is still 30% McKinsey & Company, 2008
  • 6. 70 to 90 per cent of organisational change initiatives fail Bain & Co, 2008
  • 7. Most studies still show a 60- 70% failure rate for organizational change projects — a statistic that has stayed constant from the 1970′s to the present. Ron Ashkenas, 2013
  • 8. Is it really so bad?
  • 9. Go and see
  • 10. Let’s bust some of these
  • 11. 95% of performance is attributable to the system
  • 12. Performance or performance variability?
  • 13. Is variability bad?
  • 14. Development of software products is a betting business
  • 15. The system in knowledge work
  • 16. People versus system is a false dichotomy
  • 17. People and the system is a symbiotic relationship. One doesn't govern the other. Jim Benson
  • 18. WIP limits drive system improvements 5O
  • 19. * We limit WIP here. We rock!
  • 20. Upstream Downstream
  • 21. Do we really limit WIP?
  • 22. So what really happens when we hit the limit?
  • 23. Gemba walk (1) : denotes the action of going to see the actual process, understand the work, ask questions, and learn (2) : is known as one fundamental part of Lean management philosophy Source: Jim Womack: Gemba Walks
  • 24. MBWA
  • 25. KAIZEN BOARD
  • 26. Would it really drive changes?
  • 27. It’s easier to ask forgiveness than it is to get permission Grace Hopper
  • 28. "Maximize the health of the community in a waste-free manner"
  • 29. „Improve lead time by 20%"
  • 30. Happiness business
  • 31. How do we make it work then?
  • 32. Forget the tools
  • 33. Common purpose
  • 34. organizational culture (1) : the behavior of humans who are part of an organization and the meanings that the people reach to their actions (2) : the pattern of collective behaviors and assumptions that are taught to new organizational members as a way of perceiving, and even thinking and feeling Source: Wikipedia
  • 35. We can’t change behaviors either
  • 36. A system is not a sum of behaviors of its parts; it's a product of their interactions Russel Ackoff
  • 37. What are the constraints?
  • 38. What is acceptable?
  • 39. It’s easier to ask forgiveness than it is to get permission Grace Hopper
  • 40. Start from the top
  • 41. Autonomy Mastery Purpose
  • 42. Thank you Pawel Brodzinski brodzinski.com lunarlogic.io @pawelbrodzinski