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Resume, CV, PaulWGallant_2014
 

Resume, CV, PaulWGallant_2014

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For a downloadable version contact me directly indicating your interest. My [Paul Gallant's] resume is also available in Chinese. 国伦博士 (高级长者护理专家). ...

For a downloadable version contact me directly indicating your interest. My [Paul Gallant's] resume is also available in Chinese. 国伦博士 (高级长者护理专家). www.GallantHealthWorks.com
Email: info@GallantHealthWorks.com

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    Resume, CV, PaulWGallant_2014 Resume, CV, PaulWGallant_2014 Document Transcript

    • Paul W. Gallant, CHE 1 Paul W. Gallant, CHE, PhD(c), MHK, BRec (TR) 550 Pacific Street, Suite # 2008 Vancouver, V6Z 3G2 Website www.GallantHealthWorks.com SUMMARY: I help clients achieve a higher quality of service delivery in their health care offerings. As an innovative person-centred leader I bring 32 years of diverse experience in health, business, community, clinical practice, research and education. I am told that my networks set me apart, enabling the client to succeed in delivering excellence with a competitive advantage. Diverse experience includes:  Governance in health care non-profit, professional, and for profit businesses/associations including Chair Canadian College of Health Leaders, BC Lower Mainland Chapter, and former President of two associations  Strategic planning, process improvement and business development with numerous health care organizations, consultancies, consulates/foreign businesses seeking increased market presence in Canada, USA and China  Applying process excellence methodologies for 25 years to improve patient satisfaction and efficiencies  Team development, supervision, stakeholder analysis, content development, workshop development/facilitator  Policy development for health care leaders, physicians, acute care, rehabilitation, mental health, professional practice, and long-term care  Partner with several national and provincial health care conferences annually  Publishing Canadian Health Care Daily Paperli News via 2600 online sources internationally  Founding, managing and moderating three online professional discussion forums with over 3000 members  Network building with >5000 health/community leaders, health professionals, citizens & patients, groups  Valued member and influencer of Canada’s health care and social media community (HCSMCA)  Hands on application of research including the use of mixed methods (focus groups, interviewing, surveying)  Enabling others to excel through planning, developing, facilitating, modeling and evaluating initiatives  Leadership and advisory roles in local, provincial, national and international health care settings/events  Creating networks and connecting expertise to improve health care knowledge translation cross-sectorially  Leadership of complex programs, concurrent projects and multidisciplinary teams in health authorities  Adding value to organizations through successful long-term relationship building  Innovative approaches to communication/idea generation  Extensive media experience and public relations/marketing of health agencies using multiple methodologies  Informing health executives, providers & the public of proven business solutions in health care transformation  Preference for adult learning/strength’s based approaches to improvement  >35 conference presentations and peer reviewed abstracts at provincial, national & international venues  Invited peer reviewer for international and national health journals and books (leadership, resiliency, obesity)  Invited leader/participant in Person-Centred Health North American Leadership Action Series 2009-2010 EDUCATION Sept. ‘05 to Current PhD Candidate, University of British Columbia (Candidacy in 2008). Doctorate, Kinesiology. Health promotion, treatment enhancement, access to health care, quality of life and through collaborative community engagement methods. Coursework and comprehensive exams completed 2008. Dissertation forthcoming/part-time. Sept. ‘04 to Aug. ’05 MBA HEALTH ADMINISTRATION (transferred to PhD). Masters, University of Phoenix - Ground Campus, Burnaby (BC). Completed courses in: Project Management, Marketing, Operations Management (including LEAN), Ethics & Communication, Law & Organizational Behavior. Jan. ‘91 to Apr. ’95 MHK (HUMAN KINETICS). University of British Columbia. Completed. Thesis: Recently hospitalized older adults’ community based health promotion/prevention. 1986-1989 BRec(TR) in RECREATION THERAPY/Management. Dalhousie University. Completed. Bachelor’s degree focused on health education and adjustment to disability. Including international exchange program and one term at Chelsea School of Human Movement, Eastbourne, UK. 1982-1986 Sciences, Memorial University of Newfoundland: Extensive courses in psychology, biology, physics, chemistry, mathematics and business prior to transferring to Dalhousie. Ongoing Education Monthly attendance, leadership advising and/or participation in education sessions. Topics include: health innovation, sustainability, prevention, quality improvement, policy and governance, finance, change management, e-health, person-centred-health, patient safety, chronic illness and home health.
    • Paul W. Gallant, CHE 2 ADDED ENDORSEMENTS: Partial Excerpt: Skill Endorsements from various business, health authority and academic clients as well as colleagues. See “PaulWGallant” on Linkedin for most updated version here: www.linkedin.com/in/paulwgallant SEE WEBSITE OR LINKEDIN FOR ADDITIONAL INFORMATION WWW.GALLANTHEALTHWORKS.COM
    • Paul W. Gallant, CHE 3 SKILLS/EXPERTISE INCLUDE: Health Care Management Process & Quality Improvement Partnership Building Stakeholder Engagement Results, Resource & People Management Strategic Planning Business Development Systems Thinking Knowledge Translation Person-Centred Approaches Communication & Media Relations Leadership CERTIFICATIONS, DESIGNATIONS & OTHER CERTIFICATES Certified Health Executive (CHE) & Mentor, Canadian College of Health Leaders Diversity Leader, New Leaders Institute, United States Facilitative Leadership Certificate, Providence Health Care, Vancouver Recreation Therapist (TR), Professional designation of Canadian TR Association/Dalhousie University Incident Commander Certificate, Emergency Preparedness, Providence Health Care/Vancouver Coastal "Vendor on Record” 1. BC, Ministry of Citizen's Services 2. Community Living BC 3. Health Shared Services BC EXPERIENCE Oct ’07-present President, Gallant HealthWorks & Associates (GHWA), BC: Grew a successful management consulting business and trusted brand in Canada serving local to international clients. Services include: physician and community needs assessment, project leadership, policy alignment, procurement, process excellence and quality improvement, international business development, strategic planning, stakeholder engagement with diverse multicultural communities. Clients include: Doctors of BC (BCMA)/Divisions of Family Practice, all BC health authorities, Alberta Health Services, Advantage International, Health Care Leader’s BC, Crossroads Hospice Society, Emergency Room & Mental Health physicians, nurses, UBC Faculty of Medicine/UBC Chief Information Officer, BCIT, Research Institutes, Tribal Group UK, Chinese-BC Business, BI and others. Referral sources include the British Consul General and French Consulate. Collaborators include: Inspire People Group LEAN (UK) evaluation of process excellence in specific health and government settings, numerous BC and Canadian companies including areas of business intelligence, health IT, leadership development. Founded and moderates various online networks of health leaders and consultants across Canada. Click HERE for a one page summary of GALLANT HEALTHWORKS on SlideShare. Dec ’10-Dec ‘11 Senior Consultant, INSITE Consultancy, BC (Healthcare Transformation Specialists): Responsible for strategy, stakeholder engagement including Fraser Health and four other partners. Teams included: health providers (health providers, patients, medical and process improvement staff). Advised, facilitated, promoted, implemented and evaluated a stakeholder engagement initiative plus led a combined patient and provider advisory. Project included senior leaders’ interviews, survey/poll construction, mock focus group, report writing, meeting/workshop facilitation, priority setting, content development and strategy for this Canadian Health Services Research Foundation funded project with the BC Ministry of Health (IMPACT BC, Patient Voices Network), UBC iCON e-Health (Medicine). Sept’ 08-present Health Care Management Program, Instructor, British Columbia Institute of Technology, Teaches “Canadian Health Care System.” Content includes: quality improvement in international health systems & Canada, patient centred care, primary health, aboriginal health, mental health & addictions, recruitment, retention, & leadership. Teaching nursing, radiology & healthcare management students. Nov ‘05-Sept ‘07 Operations Leader, Mental Health (MH) Provincial Programs, Providence Health Care (PHC) The portfolio included leadership Provincial Chronic Pain, Eating Disorders, Reproductive Psychiatry, and Outpatient Psychiatry with Physician Medical Directors. Provided quality patient-centred care plus operational leadership. Supported 80 multidisciplinary staff/physicians, 10 sub-teams, and researchers including ambulatory clinics. Developed business cases and collaborated with physician leaders, community and regional partners, the Ministry of Health, the Ministry of Children and Families, Vancouver Coastal Health and others. Managed process excellence initiatives in numerous concurrent projects, conducted performance reviews, monitored and improved workload, coached direct reports, chaired multiple committees including accreditation, and interdisciplinary advisory teams. Recruited staff, managed budget and directed workload. Process excellence recognized as a leading example for human resources recruitment, retention & financial management. Leading the only “on budget”, zero vacancy program at the time. Improved regional & provincial triage, reduced overtime, increased patient satisfaction & outcomes. 1997-2002 Director/Department Head, TREA (Therapeutic Recreation and Expressive Arts Department), St. Paul’s Hospital, Providence Health Care Director and Department Head of two professional practice areas, volunteers, and students in residential care, geriatrics, HIV, rehabilitation, psychiatry and palliative care plus other diverse patient populations. Founded and chaired Community Diversity Committee (including First Nations membership and strategy). Initiated and managed projects, business development including grant fundraising and participated in numerous advisory committees including St. Paul’s Foundation and Learning Leaders’ Development Program (Facilitative Leadership). Improved referral process, removed redundant charting practices, creating online patient management and outcomes measure system, increased patient volumes while remaining under budget using process excellence methodologies.
    • Paul W. Gallant, CHE 4 2002-2005 Sole Charge Therapist, Mental Health, Providence Health Care. As above, except focusing on interdisciplinary program design, streamlining referral processes, program budgeting, delivery and evaluation of group and 1:1 education programs for patients in acute psychiatry inpatients and outpatients plus Provincial Mental Health Programs. 1991-1996 Therapist, St. Paul’s Hospital. Assessed patients, designed and implemented interventions based upon best practices, coordinated and instructed students, and volunteers, participated in councils, multidisciplinary teams, research, and knowledge translation for multicultural patients including those in: mental health, addictions, rehabilitation, Geriatrics, Discharge Planning Unit, Heart Program, HIV, AIDS. 1989-1990 Manager, BC Rehabilitation Society: Stan Stronge Pool for the Disabled, George Pearson Centre. Recruited, trained, scheduled and supervised the aquatic therapy staff, trained and mentored physiotherapy, medical, nursing and other professional staff plus volunteers in working with persons with a disability in an aquatic environment. Maintained an on budget department, highly satisfied staff and customers. Improved the quality of programs to meet the needs of more than 20 community groups and 100 residents. 1982-2007 Other Short-term consulting & academic roles: Course design, instruction, and evaluation at University of British Columbia (Leisure and persons with a disability, community practicums), Douglas College (Recreation Therapy/Leisure Education, Senior’s Care), Yaletown House Society, Canadian Red Cross Safety Services, Heart and Stroke Foundation (Newfoundland, Nova Scotia and BC) and the Family Resource Institute (knowledge of disabilities, mental health, diversity, HIV/AIDS, senior’s care, leadership). CURRENT MEMBERSHIPS (2014)/GOVERNANCE/SERVICE  2014-2016 Chair, Canadian College of Health Leaders (CCHL), BC Lower Mainland Chapter. Term follows Vice-Chair (below)  2013-present, Advisory Board, Canadian Association for People-Centred Health  2013-present, Director, Mood Disorders Association of BC  2013-present, IAP2, International Association of Public Participation  2013-presnt, IHI (Institute for Health Care Improvement), Open School Member  2012-2014 Elected Vice-Chair/Mentor, CCHL, BC Lower Mainland Chapter  2010-2012, Elected CCHL Chapter Executive/Mentor (BC Lower Mainland), CCHL  2009 Healthcare Leaders‟ Association of BC, Board Member & 2009-2010 HCLABC Conference Advisory Committee  2007 Treasurer, Executive Board Member, Jessie’s Hope Society (Prevention of Eating Disorders)  Independence ’92. International Congress On Disability, Education Committee  Est. 1990-95 President, Treasurer & Secretary: BC Therapeutic Recreation Association, Professional Association  Est. 1991-95 President, Executive Member-at-Large, BC Pets & Friends, a non-profit pet visitation society for healthcare  Est. 1989-93 Management Committee Member & National Advisory Committee for Persons with Disabilities: Red Cross  BC Health Quality Network, BC Patient Safety Quality Council, Health Care Leaders’ Representative, 2009-2010  Western Canada Board Regional Representative, Canadian Therapeutic Recreation Association, 2003 estimated  Conference Education Committee Member: Independence ‟92, International Congress & Exhibition on Disability, 1992  City of Vancouver, Aquatics Task Force, 1995 estimated date AWARDS AND HONOURS (Abbreviated) 2014 Distinguished Service Award, Canadian College of Health Leaders (Chapter: BC Lower Mainland) 2007 & 2008 Cordula and Gunter Paetzold Fellowship, University of British Columbia (UBC) 2005 Agency Professional Citation Award (BCTRA). 2004 HSA Scholarship, Health Sciences Association of BC 1994* Merit Award-Canadian Red Cross (for Sustained Community Volunteerism with persons with a disability) 1992* Community Service Award- Canadian Red Cross *(date estimated) TESTIMONIALS “Paul participated in a 360 evaluation with input from staff, peers, and Vice President. He consistently scored high in each of the five areas of leadership competency: Challenging the Process, Inspiring a Shared Vision, Enabling Others to Act, Modeling the Way, and Encouraging the Heart. Paul’s strengths include professional involvement, presentations, communication with team members and the creation of a supportive learning environment.” Dianne Doyle, CEO, Providence Health Care, Vancouver “Paul has the ability to quickly reach and understand the senior healthcare leaders' viewpoint in various provinces. He has shown great insight into Canadian healthcare sector and his values and approach are based on building and maintaining successful relationships in business and on a more personal level to achieve long-term success. He is also fun to work with.” Wayne Mills, President, Challenging Leaders Ltd., Former VP Trillium Health, Toronto "Someone somewhere in Canada Healthcare had to take the initiative to inform, interact, and bridge diverse group of healthcare professionals to bring them to one platform and make it more meaningful and that person happens to be Paul. Thank you Sir." Dr. Fida Khan, MBBS DTM MPH PhD CIC CPIC (speaking of Paul as Founder, Canada Health & Health Care Consultants Group with >2000 members) “Paul is a focused, dedicated team leader with strong executive-level support skills and contextual understanding of health care needs across BC and internationally. He has proven ability to communicate clearly and diplomatically in multicultural environments.” Dr. Svetlana Kishchenko, Public Health Specialist, Clinical Assistant Professor School of Population and Public Health, UBC.
    • Paul W. Gallant, CHE 5 “Paul and I recently worked together on a project that included stakeholder analysis, content development and facilitating workshop development for a number of healthcare partners. Paul is able to develop and adapt assessments to maximize stakeholders' input and synthesize their feedback to seek agreement and move forward with the project objectives. He is patient, flexible and able to communicate well while negotiating necessary improvements. He is highly active in healthcare leadership. Paul is well-connected in the Canadian health care sector, a recognized leader in patient-family centred care… He is able to inform others of best practices in public participation plus focus on results, relationships and processes to move teams and individuals along.” Shanti Gidwani, National Director, Cisco, Vancouver "I have known Paul for more than 10 years and have always been impressed by his knowledge and expertise in healthcare systems and healthcare leadership. Recently I worked with him on a healthcare consulting project where he showed his extensive knowledge, and ability to articulate healthcare issues and opportunities for improvement in numerous areas throughout Canada as well as the passion that he has for his field. Paul has shown himself to be highly competent at forming networks of expertise, collaborating with key stakeholders, and moving projects forward.” Simon Biancardi, General Counsel, Day4 Energy “I recently called upon Paul to provide an overview of the BC and Canadian healthcare and political landscape to assist in my research. He provided a cross-sectorial approach to recent, upcoming, and anticipated opportunities in the health care sector, based on his extensive network and over 25 years of experience. Paul’s involvement in health care leadership from a stakeholder engagement perspective, his commitment to wellness and his knowledge across and within sectors, helps to connect the dots and bring solutions.” Anneke Rees Coordinator, Burnaby Division of Family Practice. Former CEO Habitat for Humanity, Greater Vancouver “I recently worked with Paul as part of a patient and health care provider content development/workshop facilitation in primary health. Paul was knowledgeable and skilled in working with and moving our team ahead under tight timelines. He supported team members in reaching our objectives and demonstrated a wide breadth of experience, adaptability and leadership in achieving our end goal. He has a great sense of humour and was a pleasure to work with!” Ron Plowright, Fraser Health Authority, 2011 SELECTED REVIEWS/PRESENTATIONS May, 2014: Moderator of two sessions: Western Health Summit, Conference Board of Canada, Edmonton: 1. Sustainability the Holy Grail: What are the Obstacles, and How Can We Overcome Them? Moderator: Paul W. Gallant, Panelists: Dr. Herbert Emery, Professor and Program Director, Health Policy, School of Public Policy, University of Calgary; Jon Fairest, President and Chief Executive Officer, Sanofi Canada; Ida J. Goodreau, Adjunct Professor, The University of British Columbia, Dr. Jennifer Zelmer, Executive Vice-President, Canada Health Infoway 2. Effective Prevention Options. Feb., 2013. Stakeholder’s Voices: Opportunities & Obstacles. Storyboard presentation. BC Patient Safety & Quality Council, Quality Forum 2013. http://www.slideshare.net/paulwgallant/stakeholders-voice-opportunities-obstacles-bcpsqc-qf13-17087750 Article Referee (2013, 2012, 2011, 2009). Healthcare Management Forum. Canadian College of Health Service Executives. Peer Reviewer, (2012). International Journal of Men’s Health (2012). Obesity/Masculinity. Book Reviewer (2012): Tri-namics: Leadership Wisdom for the Health System, a new resource integrated with LEADS in a Caring Environment. Authors Payne and Hagge. The new national leadership development capabilities framework adopted across Canada for the health system. http://www.deberna.com/id2.html March 7, 2012 BC Patient Safety Quality Council. Conference. Oral presentation: Mind the gap: best practices in health care social media strategy for improved quality. Jan. 24, 2012. UBC Dialogues. UBC Alumni Association, West Vancouver. Body image. Is fat all in our heads? Moderator: Margaret Gallagher, CBC Journalist. Panelists: Dr. Laird Birmingham, Dr. Gwen Chapman, Paul Gallant, Rachel McHollister. Article Referee (2010 & 2008). The Journal of Sport & Exercise Psychology JSEP. Book Reviewer (2007): Friedman, S. Just for boys: a program to help boys develop resilience and learn skills to deal with the stressors and health risks of adolescence. Vancouver, Salal Books. Gallant, PW, Birmingham, CL & Crocker, PRE (2009). Improving engagement of stigmatized stakeholders: access to healthcare experiences of BC males with eating disorders. “Action Towards Reducing Health Inequities.” Oral presentation. Public Health Association of British Columbia Conference. Vancouver. Gallant, P. W. (2008). The Canada Health Act and BC Conversation on Health. The University of British Columbia. Invited Lecture. School of Human Kinetics. Gallant, P. W. (2007). Men with eating disorders. Canadian Conference on Men’s Health. Oral presentation. Victoria, BC. Gallant, P.W., Birmingham, C.L., Gritzner, S., and Crocker, P.R.E. (2006). Understanding treatment reluctance and coping strategies in males with eating disorders. Presented at the EDRS Annual Meeting in Cairns, Australia.
    • Paul W. Gallant, CHE 6 Canadian Therapeutic Recreation Association (CTRA) National Conference (2005), Finding Work-life Balance. Vancouver. International Therapeutic Recreation Symposium (2001). Tools for Leading the Way in a Turbulent Health Care Environment. Oral presentation. Florida. CTRA Conference (1999). Diversity in Health Care, Montreal. SELECTED PUBLISHED INTERVIEWS/PUBLICATIONS/PRESS 2014, Feb. The 'Other' 25%: Males with Eating Disorders. Blog written by Paul Gallant for National Eating Disorders Awareness Week. http://loveourbodiesloveourselves.blogspot.com/2014/02/the-other-25-males-with-eating.html?spref=tw 2013, Nov. CKNW Radio. A GP for Me, brief interview on the Morning Show. Burnaby Division of Family Practice (Through BC Medical Association and the General Practice Services Committee GPSC/Ministry of Health). https://www.youtube.com/watch?v=wyF16_SWQ7M 2013, Feb. CBC Community Online. Paul Gallant, National panel expert on eating disorders. 2013, June. Perk, N. Are superheroes and video games affecting boys' body image? Parents Canada. Interview with Paul Gallant. 2011, Feb 27 (initially aired/re-broadcasted 2011-12): Global National Television 16:9 The Bigger Picture (Documentary) featuring interviews with Paul Gallant, physicians and others regarding the treatment of eating disorders in Canada and about the BC Ministry of Health’s new funding for residential treatment of eating disorders for male and female youth. Rowlands, Gallant, Dickson & Kendall (2010). Key principles that maximize potential for successful transformational change in healthcare. Healthcare Leaders' Association of British Columbia Newsletter. Rowley, S. (2010). Inspire break new ground in Canada. IPN Connect, UK’s North East Business News. A story about Paul Gallant’s and BC businesses’ collaboration with Inspire People Groups on their visit to Canada including mention meeting with BC’s Minister of Health. Minister Falcon and British Consulate General’s office responded favorably to the coverage. Gallant, P.W. (2009). Body Image and Eating Disorders in Males. The Butterflyer. Eating Disorder Foundation of Newfoundland and Labrador, July 7: 2, 1-3. http://www.slideshare.net/paulwgallant/butterflyerjuly7publication1 Gallant, P.W. (2009). Warm Welcome in Newfoundland Report from the National HealthCare Leadership Conference. HCLABC Newsletter. 17(1), 9. http://www.hclabc.bc.ca/files/HCLABC%20July%202009%20Newsletter.pdf Gallant, P.W. (2008). Males body image and eating disorders: a rising concern. Bulletin. National Eating Disorders Information Centre. Vol. 23(5). Toronto. Available at: www.slideshare.net/paulwgallant Canadian Broadcasting Company (CBC). January, 2007. Invited speaker. On the Coast, CBC Radio. Men and eating disorders. Gallant, P.W. (1998). Establishing pet visitation programs. In G. Hitzhusen, L.Thomas, C. Bachmann (Ed.), Global Therapeutic Recreation V: Selected papers from the 5th International Symposium on Therapeutic Recreation (TR), 185-188. University of Missouri. Gallant. P. (1997). Animal interaction complements health care. Canadian Association of Rehabilitation Professionals BC Rehab Review,18(1), 20-21. Gallant, P.W. (1996). Therapeutic recreation outreach. British Columbia TR Association, Vision & Views, 7(5), 1&3. Macdonald, M., & Gallant P. (1994). Leisure education- a B.C. perspective. In G. Hitzhusen, L.Thomas, & N. Frank (Ed.), Global Therapeutic Recreation III: Selected papers from the 3rd Intl Symposium on TR, 43-47. University of Missouri. Selection of Attended Education Sessions/Conferences (abbreviated): *=leadership role *Community Partner: Patient Experience (West), Vancouver, 2014; Patient Experience 2013 & 2014, Toronto; Conference Board of Canada, Western Health Summit, 2013 & 2014 Edmonton; Health Summit 2013, Toronto; Aging, Chronic Care, Wellness Summit, 2014, Toronto; Hacking Health (Health apps) 2013 & 2014, Vancouver;
    • Paul W. Gallant, CHE 7 *Apr. 2014. Co-emcee & Co-organizer: Breakfast with BC’s Newest Health Authority CEO – Mary Ackenhusen CCHL Breakfast Education Session. *2011-present: Guest Moderator, Health Care Social Media Canada, dialogue on patient engagement, stakeholder voices, sustainability, Tweetchats. *Feb. 28-Mar. 1: Storyboard Presenter and Participant, BC Patient Safety & Quality Forum 2013. Attended, presented, promoted knowledge translation and dialogue in-person and via social media. Top 10 for social media influence. *Feb. 2013. Gallant HealthWorks, Community Partner & Mentor, Hacking Health Vancouver 2013, Promoting health care technology app development and buy-in by BC Minister of Health and BC Medical Association plus other clinical participants. *January 25, 2013: Emcee and co-organizer: BC Minister of Health: a dialogue with health leaders. Canadian College of Health Leaders, Vancouver. Also did extensive event promotion through network to surpass participation goals by 20%. 2011-2013, On-going participation in ImpactBC, Health Quality Council’s, Institute for Health Care Improvement (IHI) process excellence and quality improvement webinars. *2012, June. National Healthcare Leadership Conference, Chapter Exec. Member representing BC Lower Mainland. Halifax. Sessions including LEAN methodologies, patient experience, and efficiencies in health service delivery. *2012, May. BC Digital Health Executive Roundtable, Vancouver BC. Advisor *May 16. Making Resource Allocation Decisions: A Study of Canadian Health Care Organizations With Neale Smith. Vancouver and via web. Paul Gallant Organizing Committee, CHCM/CCHL. *Apr. 25. Guest Moderator. Health Care Social Media Canada (#HCSMCA), Tweet Chat. Topics: 1. strategy for quality improvement using social media 2. privacy and social media the pros and cons. *Apr. 4. Developing effective nurse leaders. CCHL/CHCM, Paul Gallant Organizing Committee. Vancouver & national webinar. *Apr. 13. Lessons learned from leadership and redesign of the Canadian Forces (CF) Health Services. Lt. Colonel Rick Warren, Commanding Officer, CF Health Services (Pacific). Paul Gallant Organizing Committee. CCHL BC Lower Mainland. *Mar. 21. If you're not keeping score you're only practicing: Evaluating a system-wide lean implementation. CCHL/CHCM UBC, Paul Gallant Organizing Committee. *Feb. 7, 2012. Bob Breen. Applying Lean Thinking and Principles in Building Design. CCHL/CHCM UBC. Paul Gallant organizing committee. Vancouver. *Jan.24, 2012. UBC Dialogues. UBC Alumni, West Vancouver. Body image. Is fat all in our heads? Moderator: Margaret Gallagher, CBC Journalist. Panelists: Laird Birmingham, Gwen Chapman, Paul Gallant, Rachel McHollister. *Jan. 6, 2012. Keeping Medicare Sustainable: Lessons for the next decade, Dr. Stephen Duckett, MHA, Ph.D, Past President/CEO Alberta Health Services and Professor, School of Public Health University of Alberta. Paul Gallant organizing committee, CCHL. *Nov. 30, 2011 Patient-Centred Care: Using Operations Research Methods to Improve Care for Spinal Cord Patients (Derek Atkins, Marcel Dvorak, & Vanessa Noonan Panel). (Paul Gallant, Organizing Committee). *Multiple sessions from 2011-2014. Health Care Social Media Canada #HCSMCA Tweetchat, Paul Gallant Guest Moderator as @HealthWorksBC. *Feb 18, 2011. With Great Power Comes Great Responsibility. Breakfast with the CEO's. Four of BC's healthcare CEO's present insights in a fireside chat. CCHL. Vancouver. Paul Gallant, co-organizer. *Feb 8, 2011. Transforming Care for Canadians with Chronic Health Conditions: Put People First, Expect the Best, Manage for Results. Canadian Academy of Health Sciences, CAHS Report. Dr. Louise Nasmith and Dr. Penny Ballem. UBC CHCM & CCHL. Paul Gallant, Organizing Committee. *2009-2010 Monthly, via Telepresence/WebEx, North American Leadership Action Series "person-centered health." Paul Gallant project member. Participants include: former Minister of Health Ontario, former General Canadian Forces, Harvard University, Cisco, health leaders, patients and professionals across Canada/USA and at times Europe.