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Lbm company overview_linked_in_v2.0
Lbm company overview_linked_in_v2.0
Lbm company overview_linked_in_v2.0
Lbm company overview_linked_in_v2.0
Lbm company overview_linked_in_v2.0
Lbm company overview_linked_in_v2.0
Lbm company overview_linked_in_v2.0
Lbm company overview_linked_in_v2.0
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Lbm company overview_linked_in_v2.0

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LBM provides complete Customer Lifecycle Solutions delivered through Intelligent Contact, enabling clients to maximise value from the relationships they have with their customers. We are the UK’s only …

LBM provides complete Customer Lifecycle Solutions delivered through Intelligent Contact, enabling clients to maximise value from the relationships they have with their customers. We are the UK’s only fully integrated Digital, Data, Customer Intelligence, Multichannel Contact and Technology services provider, with proven solutions to optimise performance, customer experience and ROI.

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  • LBM provide complete customer lifecycle solutions to enable our clients to maximise value from the relationships they have with their customers. Key to success is LBM’s unique approach, known as ‘Intelligent Contact’. This combines a blend of digital, data, customer intelligence, multichannel contact and technology services to optimise performance, customer experience and ROI.
  • Transcript

    • 1. LBM Direct MarketingCompany Overview
    • 2. About LBMEstablished in 1996Provider of Complete Customer Lifecycle Solutions deliveredthrough „Intelligent Contact‟UK‟s leading fully integrated Data, Customer Intelligence, Digital,Technology and Multichannel Contact service provider2,000 employees7 UK sites “We help both B2B and B2C£50m+ turnover organisations to maximise value from their customer relationships”
    • 3. LBM Strategy Only 3 things to knowComplete Customer Lifecycle Solutions, deliveredthrough Intelligent Contact(Digital Services + Data Services + Customer Intelligence + MultichannelContact + Technology Services)Be the Best in our clients‟ opinionEverything our clients want, and more
    • 4. Selection of LBM ClientsWe deliver winning outcomes for respected brands in many sectors
    • 5. Growing Client Relationships Everything our clients want and more“10 year partnership, initially 15 “16 months, following aadvisors, now over 500 across recommendation from O214 campaigns” Ireland, outperformed incumbent partners within 4 weeks”“5 years, from 10 advisors, growing “4 years with LBM, growing from 12to over 450 across 16 campaigns to 150 customer advisors”covering Welcome, Acquisition,and Inbound & Retention”“3 year strategic partnership “2 years, initially data provisioning,delivering data, customer intelligence, now includes a hosted campaigntelemarketing and digital services” portal”“3 years, from 16 advisors top 200 “5 years, from supplying B2Bacross 7 campaigns” marketing data, to now fully integrated email and telemarketing campaigns”
    • 6. Complete Customer Lifecycle Solutions Delivered through Intelligent Contact Customer Lifecycle Solutions Products & Services Our Differentiated Approach Benefits to our Clients
    • 7. Selection of Testimonials
    • 8. What LBM offerComplete Customer Lifecycle Solutions deliveredthrough „Intelligent Contact‟, enabling clients tomaximise value from the relationships they havewith their customersUK‟s only fully integrated Data, CustomerIntelligence, Digital, Technology andMultichannel Contact services providerProven solutions to optimise performance,customer experience and ROI.

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