Focus
on the future of the library
Research to zoom in on
our patrons . . .



         Who you are
         What you like
           – and don’t like
What you want from your library

going forward
Broad-based community
planning process



         Focus groups
         Public forums
         Community leaders
        ...
Set goals for the library,
and take concrete steps
to reach those goals.
How do the people of Monroe
County use the library?
66% use the library
at least once
per month
Check out a book
Spend time in a quiet placeMeet   a friend
                 Find information
    Attend amagazine or newspaper
           ...
Target Audiences
Target Audiences


     children, families and
     caregivers
     frequent users
     leading edge
     technology users
Target Audiences


     underserved audiences
     taxpayers
     staff
Strategies
listen and respond
to community input
Strategies
strengthen community
partnerships
Strategies
provide enriching
and engaging experiences
Strategies
maintain functional
and attractive public spaces
Strategies
 attract and develop
 top quality staff
attract and develop
top quality staff
Strategies
improve processes
Strategies
broaden the
funding mix
5 interrelated goals
Strengthen support for
literacy and lifelong learning



          Children
            pre-literacy skills
            re...
Strengthen support for
literacy and lifelong learning



          Adults
            more learning opportunities
        ...
Expand access
to information



           access for people with
           disabilities
           grow Web and CATS ser...
Deliver exemplary
service



           foster staff development
           maintain and improve facility
           and t...
Deliver exemplary
service



           facilitate transportation and
           parking options
           Ellettsville B...
Maintain high quality
collections



            new titles
            new formats
            increased satisfaction
   ...
Optimize stewardship of
the library’s resources



           be an inclusive and attractive
           employer
         ...
Optimize stewardship of
the library’s resources



           efficient use of tax support
           embrace green, reduc...
ROI
                               Return
                               On
                               Investment




...
2,496,313
items circulated
1,148,201
visits to a Library facility
1,568,906
visits to the Library website
289,000
uses of Library public computers
82,066
Library card holders
43,551
participants in Library programs
92-95% are satisfied with staff
knowledge, courteousness and
           reference services
96% rated the Library important
to the future of our community
Our library is
regularly
acknowledged to
be one of the finest
public libraries in
the country.

We are ranked
number two
n...
Our vision for
the future of
the Library
We have looked at the actions
and opinions of the people that
our Library serves.
We have sought to understand
the role of the Library in the
community.
In order to form
a clear vision . . .
. . . of what this Library
can become . . .
. . . in the years ahead.
Our Vision:

We aspire to be a
dynamic library,
essential to thoughtful,
productive community life,
and always meeting our...
Monroe County Public Library Strategic Plan 2009-2011
Monroe County Public Library Strategic Plan 2009-2011
Monroe County Public Library Strategic Plan 2009-2011
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Monroe County Public Library Strategic Plan 2009-2011

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Monroe County Public Library Strategic Plan 2009-2011

  1. 1. Focus on the future of the library
  2. 2. Research to zoom in on our patrons . . . Who you are What you like – and don’t like
  3. 3. What you want from your library going forward
  4. 4. Broad-based community planning process Focus groups Public forums Community leaders Community survey
  5. 5. Set goals for the library, and take concrete steps to reach those goals.
  6. 6. How do the people of Monroe County use the library?
  7. 7. 66% use the library at least once per month
  8. 8. Check out a book
  9. 9. Spend time in a quiet placeMeet a friend Find information Attend amagazine or newspaper meeting Read a Attend an adult program Pick up Ask a librarian hold material on Use a copier Check out a magazine Use wireless access Check out a book Do online research Attend a teen program Check out audiobook Work on school assignment Volunteer Use a computer Check out a movie Found info for work Attend a children’s program Check out music Receive help with reading Get tax forms
  10. 10. Target Audiences
  11. 11. Target Audiences children, families and caregivers frequent users leading edge technology users
  12. 12. Target Audiences underserved audiences taxpayers staff
  13. 13. Strategies listen and respond to community input
  14. 14. Strategies strengthen community partnerships
  15. 15. Strategies provide enriching and engaging experiences
  16. 16. Strategies maintain functional and attractive public spaces
  17. 17. Strategies attract and develop top quality staff attract and develop top quality staff
  18. 18. Strategies improve processes
  19. 19. Strategies broaden the funding mix
  20. 20. 5 interrelated goals
  21. 21. Strengthen support for literacy and lifelong learning Children pre-literacy skills reading and language skills volunteer homework help
  22. 22. Strengthen support for literacy and lifelong learning Adults more learning opportunities volunteer tutoring teach technology skills 21st century literacy skills partner with the community
  23. 23. Expand access to information access for people with disabilities grow Web and CATS services open second branch replace bookmobile consider changes to hours
  24. 24. Deliver exemplary service foster staff development maintain and improve facility and technology creatively improve processes
  25. 25. Deliver exemplary service facilitate transportation and parking options Ellettsville Branch children’s addition create engaging library experiences
  26. 26. Maintain high quality collections new titles new formats increased satisfaction children’s collection endowment
  27. 27. Optimize stewardship of the library’s resources be an inclusive and attractive employer make better use of volunteers, interns and work-study
  28. 28. Optimize stewardship of the library’s resources efficient use of tax support embrace green, reduce energy develop maintenance and replacement schedules fundraising
  29. 29. ROI Return On Investment The Valuation Study confirmed that Monroe County residents received $1.68 in value for each $1 invested in the Library.
  30. 30. 2,496,313 items circulated
  31. 31. 1,148,201 visits to a Library facility
  32. 32. 1,568,906 visits to the Library website
  33. 33. 289,000 uses of Library public computers
  34. 34. 82,066 Library card holders
  35. 35. 43,551 participants in Library programs
  36. 36. 92-95% are satisfied with staff knowledge, courteousness and reference services
  37. 37. 96% rated the Library important to the future of our community
  38. 38. Our library is regularly acknowledged to be one of the finest public libraries in the country. We are ranked number two nationally for libraries of our size.
  39. 39. Our vision for the future of the Library
  40. 40. We have looked at the actions and opinions of the people that our Library serves.
  41. 41. We have sought to understand the role of the Library in the community.
  42. 42. In order to form a clear vision . . .
  43. 43. . . . of what this Library can become . . .
  44. 44. . . . in the years ahead.
  45. 45. Our Vision: We aspire to be a dynamic library, essential to thoughtful, productive community life, and always meeting our community’s evolving needs.

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