Information is Power
It’s not what I know about
my company it’s what I
don’t know that scares me.
Scott McNealy, CEO
Sun Microsystems

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E M P L O Y E E C O M M U N I C AT I O N S

The Service
123
External Hotline Gather Information Report Findings
confidential impartial essential

Why?

EMPLOYEE ENGAGEMENT
29%
actively engaged
* Gallop Management Journal semi-annual Employee Engagement Index

EMPLOYEE ENGAGEMENT
54%
not engaged
* Gallop Management Journal semi-annual Employee Engagement Index

EMPLOYEE ENGAGEMENT
17%
actively disengaged
* Gallop Management Journal semi-annual Employee Engagement Index

EMPLOYEE ENGAGEMENT
29% 54% 17%
actively engaged not engaged actively disengaged
* Gallop Management Journal semi-annual Employee Engagement Index

EMPLOYEE ENGAGEMENT
17%
actively disengaged
54%
not engaged
29%
actively engaged
* Gallop Management Journal semi-annual Employee Engagement Index

Disengagement In Action
9 AM 11 AM 1 PM 3 PM 4:58 PM
Workers actively disengaged from their jobs are costing
the US economy more than $292 billion a year in lost
productivity.
Being actively disengaged leads to people being less
productive, less loyal and less likely to offer excellent
customer service.

INFORMATION FILTERING
ISSUE FILTER FILTER FILTER CEO

Information filtering gives executives a false sense of reality

The Solution?

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E M P L O Y E E C O M M U N I C AT I O N S
Anonymous Employee Hotline
1-800-IAM-SAFE

INFORMATION FILTERING
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E M P L O Y E E C O M M U N I C AT I O N S
ISSUE CEO

What Issues?

Stress

Inappropriate Public Behavior

Threats & Intimidation

Burnout

Over Worked

Inappropriate Jokes

Office Conflicts

Sexual Harassment

Theft
55% of Canadian companies were
victims of economic crime in the
last two years with an average
loss of over $2,000,000*
Pricewaterhouse Cooper, Global Economic Crime Survey 2005

Broken Promise

Would you call an internal hotline?

Frustration

Trust?

Professionalism

External Hotline
People are 50% more likely
to use a 3rd party hot line.

Anonymity is Critical

Professional Operators

Trust

End Miscommunications

Open up clear lines of communication

It Pays To Listen ™

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E M P L O Y E E C O M M U N I C AT I O N S