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1 of 30
B2B Marketing 
Paulina Ortiz
Choose Channel and Test 
● Starting point: brainstorm ideas for each channel and 
start with the most valid ideas 
● Test ideas out in a variety of channels to see which 
works for your startup and then scale up 
o design smaller scale tests that don’t require much upfront cost or effort
Which B2B Lead Generation Methods Work 
Best? 
Source:Placester.com
Traction Channels 
• Viral Marketing 
• Public Relations 
• Unconventional PR 
• SEM 
• Social and Display Ads 
• Offline Ads 
• SEO 
• Content Marketing 
• Email Marketing 
• Engineering as Marketing 
• Target Market Blogs 
• Business Development 
• Sales 
• Affiliate Programs 
• Existing Platforms 
• Trade Shows 
• Offline Events 
• Speaking Engagements 
• Community Building
Offline Events 
Networking and speaking engagements drive success at 
events 
● Conferences: TechCrunch Disrupt, Launch Conference, 
SXSW 
● Host own conference and invite loyal customers to 
speak on how your product has helped them 
o Stream event to get people from out of the area to “attend” 
o To target top executives, host the conference in an appealing 
city and invite prominent figures
Trade Show Tactics 
B2B Lead Generation Report 2013
Sponsorships 
● Sponsor an industry influencer in a workshop or event 
to get exposure to your brand 
● Sponsor events that would appeal to target market
Search Engine Optimization (SEO) 
• “Fat head”: trying to rank for 
search terms that directly rank 
your company 
• “Long-tail”: trying to rank more 
specific terms with lower search 
volumes 
• Invest if search volumes of 
terms people use to find 
products in your industry are 
large enough 
• Google Trends: see how your 
keywords have been trending 
• Open Site Explorer: check # of 
links competitors have for a 
given term 
• Once you’ve settled on a few 
terms make sure they are in 
page titles and main site and 
have other sites link to yours to 
increase quality ranking
Search Engine Marketing (SEM) 
• Before you invest heavily in AdWords, test out different 
search phrases with A/B testing and measure CTR for 
each 
• Aim to have CTR around 2% to ensure a high quality 
score from Google 
• Advertise on Google search network or ads on Content 
Network (non-Google sites) 
• Use Retargeting programs (Adroll) to bring interested 
users back to your site
Social & Display Ads 
• Display Advertising through Google on relevant industry 
sites 
• Direct Ads: reach out to relevant sites directly 
• MixRank and Adbeat show the ads your competitors are running 
and where 
• Alexa and Quantcast helps determine who visits the sites that 
feature competitor’s ads
Social Media 
“Social media is the world’s water cooler”, B2B leads fare there for the taking 
Source: Media 
Bistro
Social Media Tactics 
Have Clear Call to Actions 
1. Send your social media visitors directly to the website: website is the 
most effective lead generation tactic (“lead generation report 2013”) 
2. Have a monthly informative newsletter on SMB practices and allow 
newsletter signups on your page so you can gather email addresses. 
3. Provide links to free tools (e-books) on social media to gather email 
addresses.
Different Networks 
• LinkedIn: 250 million business professionals. Allows 
targeting by job title, company, industry, and other 
business demographics 
• Twitter: 250 million users. Sponsored Tweets that 
appear in user’s feed/Twitter card ad unit that allows 
advertisers to capture user’s emails that opt in. 
• SlideShare: Content Ads on LinkedIn
What Social Media Tactics are Most 
Effective? 
B2B Lead Generation Report 2013
Participate in Social Media Forums 
Join conversations with potential leads. Being active in 
these conversations means ensuring a stronger marketing 
presence among people who matter. 
● LinkedIn Groups related to your industry/product 
● Quora, Product Hunt 
● Twitter Chats
Website A/B Testing 
• Button vs text links 
• Location of call to actions 
• Size, color, contrast of action buttons 
• Page speed 
• Adding images 
• Headlines 
• Site copy 
• Testimonials 
• Number of form fields
Viral Marketing 
• The process of getting your existing users to refer others 
to your products 
• Viral coefficient: K=i*conversion rate (i=# of invites sent 
per user and the rate at which thy convert) 
• Viral cycle time: how long it takes a user to go through 
your viral loop, the shorter the better
Public Relations (PR) 
• If you have a fascinating story with broad appeal, media 
outlets want to hear from you because it drives page 
views resulting in more advertisement 
• Target smaller sites like Hacker News, Digg, and Reddit 
since sites like Tech Crunch and Lifehacker often pick 
stories from here 
• “If it’s not interesting enough to elicit an emotion, you 
don’t have a story worth pitching”
PR Tactics 
• Follow influencers in your 
industry and reach out to 
blogs they often link to 
• Use Help a Reporter Out 
(HARO) to get a mention 
on a piece 
• Offer reporters 
commentary on stores 
related to industry 
• Follow reporters that 
cover your industry on 
Twitter 
• Build a real relationship 
with tem by commenting, 
liking posts
PR 
1. Submit small story to community sites with large 
audiences 
2. Share story on social media to drive awareness 
3. Email to influencers for comment 
4. Message blogs in your space to tell them you have a 
buzz-worthy story 
5. Email blogs that cover story and offer interview
Out-of-the Box PR 
● Try some customer appreciation tactics that build brand 
evangelists that leads to organic growth 
o Call customers when new vendors that might interest them sign 
up 
o Customer of the month program on your site 
o Wow one loyal customer a month with over-the-top customer 
service and feature that story on your site (it will make others 
and potential leads want to become loyal too!) 
 http://www.helpscout.net/10-customer-service-stories/
Email Marketing 
● Lead Generation 
o Free Tools (e-books, presentations, webinars) can be 
delivered instantly in exchange for an email address 
o On the bottom of your blog posts and landing page, ask for 
email address 
o Have premium content for buyers on your site that require 
email address to access 
o Create a short free course which at the end you have a clear 
call to action, requiring email address
Content Marketing
Types of B2B Content 
● Case Studies 
● Customer Testimonials 
● Customer Videos 
● Product Videos/Demos 
● Webinars 
● Guest Blog Posts 
● e-newsletters or e-books 
● Infographics
Content & Inbound Marketing 
● If you’re creating great content, advertise it on social 
media, blog, or on SlideShare to get users to your site 
● Host monthly seminars/webinars on topics of interest by 
industry 
o relationship building with current users and a way to get new 
users
Most Important Aspect of an Effective 
Webinar 
B2B Lead Generation Report 2013
Content & Inbound Marketing 
● Be guest blogger in like-minded blogs with high traffic 
o http://alltop.com/ is good for browsing blogs by subject for targeted 
advertising and alexa.com can have traffic info 
o If you establish a good relationship with them, the bloggers can 
become your affiliates 
● Videos: with YouTube being the 2nd largest search engine, you 
can’t neglect video and its virality effect 
o Video series: visit and interview some of your most loyal customers on 
how your product has made their life easier
Affiliate Programs 
● Commission Junction (CJ), Pepperjam, and Linkshare all have 
strong networks of affiliates who make a living promoting other 
company’s products 
● You get to set conditions: commission based on conversions or 
signups 
o Email lists: Many affiliates have large email lists which they use to 
promote products while receiving commission 
o Blogs: blogs in relevant industries with high traffic can become 
affiliates and promote your product 
o You can even get your customers involved in your affiliate program 
and take advantage of their network
Once you get the Lead… Nurture 
• Contact them within 5 minutes of when they sign up 
• Engage in at least 4 reach-outs to keep them interested 
• Include a call to action 
• 82% of prospects say content targeted to their specific 
industry is engaging
Sources 
1. http://www.slideshare.net/hschulze/b2-b-lead-generation- 
report-2013 
2. http://blog.crazyegg.com/2014/04/14/b2b-lead-gen/ 
3. Traction Book: A Startup Guide to getting Customers

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B2B Customer Acquisition

  • 2. Choose Channel and Test ● Starting point: brainstorm ideas for each channel and start with the most valid ideas ● Test ideas out in a variety of channels to see which works for your startup and then scale up o design smaller scale tests that don’t require much upfront cost or effort
  • 3. Which B2B Lead Generation Methods Work Best? Source:Placester.com
  • 4. Traction Channels • Viral Marketing • Public Relations • Unconventional PR • SEM • Social and Display Ads • Offline Ads • SEO • Content Marketing • Email Marketing • Engineering as Marketing • Target Market Blogs • Business Development • Sales • Affiliate Programs • Existing Platforms • Trade Shows • Offline Events • Speaking Engagements • Community Building
  • 5. Offline Events Networking and speaking engagements drive success at events ● Conferences: TechCrunch Disrupt, Launch Conference, SXSW ● Host own conference and invite loyal customers to speak on how your product has helped them o Stream event to get people from out of the area to “attend” o To target top executives, host the conference in an appealing city and invite prominent figures
  • 6. Trade Show Tactics B2B Lead Generation Report 2013
  • 7. Sponsorships ● Sponsor an industry influencer in a workshop or event to get exposure to your brand ● Sponsor events that would appeal to target market
  • 8. Search Engine Optimization (SEO) • “Fat head”: trying to rank for search terms that directly rank your company • “Long-tail”: trying to rank more specific terms with lower search volumes • Invest if search volumes of terms people use to find products in your industry are large enough • Google Trends: see how your keywords have been trending • Open Site Explorer: check # of links competitors have for a given term • Once you’ve settled on a few terms make sure they are in page titles and main site and have other sites link to yours to increase quality ranking
  • 9. Search Engine Marketing (SEM) • Before you invest heavily in AdWords, test out different search phrases with A/B testing and measure CTR for each • Aim to have CTR around 2% to ensure a high quality score from Google • Advertise on Google search network or ads on Content Network (non-Google sites) • Use Retargeting programs (Adroll) to bring interested users back to your site
  • 10. Social & Display Ads • Display Advertising through Google on relevant industry sites • Direct Ads: reach out to relevant sites directly • MixRank and Adbeat show the ads your competitors are running and where • Alexa and Quantcast helps determine who visits the sites that feature competitor’s ads
  • 11. Social Media “Social media is the world’s water cooler”, B2B leads fare there for the taking Source: Media Bistro
  • 12. Social Media Tactics Have Clear Call to Actions 1. Send your social media visitors directly to the website: website is the most effective lead generation tactic (“lead generation report 2013”) 2. Have a monthly informative newsletter on SMB practices and allow newsletter signups on your page so you can gather email addresses. 3. Provide links to free tools (e-books) on social media to gather email addresses.
  • 13. Different Networks • LinkedIn: 250 million business professionals. Allows targeting by job title, company, industry, and other business demographics • Twitter: 250 million users. Sponsored Tweets that appear in user’s feed/Twitter card ad unit that allows advertisers to capture user’s emails that opt in. • SlideShare: Content Ads on LinkedIn
  • 14. What Social Media Tactics are Most Effective? B2B Lead Generation Report 2013
  • 15. Participate in Social Media Forums Join conversations with potential leads. Being active in these conversations means ensuring a stronger marketing presence among people who matter. ● LinkedIn Groups related to your industry/product ● Quora, Product Hunt ● Twitter Chats
  • 16. Website A/B Testing • Button vs text links • Location of call to actions • Size, color, contrast of action buttons • Page speed • Adding images • Headlines • Site copy • Testimonials • Number of form fields
  • 17. Viral Marketing • The process of getting your existing users to refer others to your products • Viral coefficient: K=i*conversion rate (i=# of invites sent per user and the rate at which thy convert) • Viral cycle time: how long it takes a user to go through your viral loop, the shorter the better
  • 18. Public Relations (PR) • If you have a fascinating story with broad appeal, media outlets want to hear from you because it drives page views resulting in more advertisement • Target smaller sites like Hacker News, Digg, and Reddit since sites like Tech Crunch and Lifehacker often pick stories from here • “If it’s not interesting enough to elicit an emotion, you don’t have a story worth pitching”
  • 19. PR Tactics • Follow influencers in your industry and reach out to blogs they often link to • Use Help a Reporter Out (HARO) to get a mention on a piece • Offer reporters commentary on stores related to industry • Follow reporters that cover your industry on Twitter • Build a real relationship with tem by commenting, liking posts
  • 20. PR 1. Submit small story to community sites with large audiences 2. Share story on social media to drive awareness 3. Email to influencers for comment 4. Message blogs in your space to tell them you have a buzz-worthy story 5. Email blogs that cover story and offer interview
  • 21. Out-of-the Box PR ● Try some customer appreciation tactics that build brand evangelists that leads to organic growth o Call customers when new vendors that might interest them sign up o Customer of the month program on your site o Wow one loyal customer a month with over-the-top customer service and feature that story on your site (it will make others and potential leads want to become loyal too!)  http://www.helpscout.net/10-customer-service-stories/
  • 22. Email Marketing ● Lead Generation o Free Tools (e-books, presentations, webinars) can be delivered instantly in exchange for an email address o On the bottom of your blog posts and landing page, ask for email address o Have premium content for buyers on your site that require email address to access o Create a short free course which at the end you have a clear call to action, requiring email address
  • 24. Types of B2B Content ● Case Studies ● Customer Testimonials ● Customer Videos ● Product Videos/Demos ● Webinars ● Guest Blog Posts ● e-newsletters or e-books ● Infographics
  • 25. Content & Inbound Marketing ● If you’re creating great content, advertise it on social media, blog, or on SlideShare to get users to your site ● Host monthly seminars/webinars on topics of interest by industry o relationship building with current users and a way to get new users
  • 26. Most Important Aspect of an Effective Webinar B2B Lead Generation Report 2013
  • 27. Content & Inbound Marketing ● Be guest blogger in like-minded blogs with high traffic o http://alltop.com/ is good for browsing blogs by subject for targeted advertising and alexa.com can have traffic info o If you establish a good relationship with them, the bloggers can become your affiliates ● Videos: with YouTube being the 2nd largest search engine, you can’t neglect video and its virality effect o Video series: visit and interview some of your most loyal customers on how your product has made their life easier
  • 28. Affiliate Programs ● Commission Junction (CJ), Pepperjam, and Linkshare all have strong networks of affiliates who make a living promoting other company’s products ● You get to set conditions: commission based on conversions or signups o Email lists: Many affiliates have large email lists which they use to promote products while receiving commission o Blogs: blogs in relevant industries with high traffic can become affiliates and promote your product o You can even get your customers involved in your affiliate program and take advantage of their network
  • 29. Once you get the Lead… Nurture • Contact them within 5 minutes of when they sign up • Engage in at least 4 reach-outs to keep them interested • Include a call to action • 82% of prospects say content targeted to their specific industry is engaging
  • 30. Sources 1. http://www.slideshare.net/hschulze/b2-b-lead-generation- report-2013 2. http://blog.crazyegg.com/2014/04/14/b2b-lead-gen/ 3. Traction Book: A Startup Guide to getting Customers