2. OVERVIEW OF POTENTIAL
SOCIAL MEDIA
There are many social media that could assist an organisation (Social Media Bible,2012).
Webpages
Internet forum (e.g. www.theforumsite.com)
Blogs – blogs create communication and communication creates trust. (e.g.
www.blogger.com)
Wikis, a browser-based web platform allows volunteers to contribute
information based on their expertise and knowledge on specific subjects (e.g.
www.wikipedia.com)
Photo sharing (e.g. Flickr, Instagram, Pinterest, Tumblr)
Podcasting/audio sharing – an effective way for you and your business to be
heard.
Video sharing (e.g. YouTube, Instagram Video, Vine)
3. Micro blogging twitter is the largest micro blogging platform.
Music Sharing (e.g. iTunes, Spotify, Soundcloud)
Live casting (also called web radio, net radio, streaming, lifecasting,
web conferencing or webinars (to name a few)). Refers to producing
your own radio or television shows that will only be as expensive as
your production cost dictate. For example www.justin.tv popularised
live casting as he wore a webcam to his baseball cap and began
streaming his life.
Virtual worlds
Virtual gaming
RSS (really simple syndication made simple)
The social media that could benefit a small medium enterprise within the
fashion retail industry are blogging, photo sharing and video sharing.
OVERVIEW OF POTENTIAL
SOCIAL MEDIA (CONT)
4. STATISTICS
Top 3 Fashion Blogs
Twitter Followers Facebook Likes Instagram Followers
Style Bubble 223,000 59,822 124,900
Face Hunter 76,900 77,153 195,540
KATELOVESME 9600 29,000 111,386
Photo Sharing
Users Average Age Average Time Spent
Instagram 218 m 18-29 8.5 min
Pinterest 70 m 18-29 15.8 min
Flickr 92 m 25-34 8 .min
Video Sharing
Users Video Duration Embeddable
Instagram Video 130 m 15 secs N/A
Vine 13 m 6 secs Yes
YouTube 1 b Unlimited Yes
5. BLOGGING
69% of fashion shoppers use blogs and content sites for inspiration.
Creates discussion and a feeling of community.
By using and involving the business in blogging you raise brand awareness.
The personal conversations between blogger and reader can be more persuadable to the customer to
purchase your products.
Share what goes on in your business to make it accessible and customer-centric.
It‟s a “two way” street the more people discuss and get involved
6. PHOTO SHARING
Photo editing capabilities > adding a frame, create blurring, brighten, add various filters to the photo
like sepia and negative.
Add information to the image > like a description, hashtags and location.
Sharing capabilities with other social networks such as Twitter, Facebook and organisations own
website
70% of users log on every day > 218 Million users > 152 million monthly active users > 76 million
daily users who share 55M posts.
Users have been contributing 8,500 „likes‟ per second > 1,000 comments per second.
7. VIDEO SHARING
Product Videos
Marketing Videos
Video Shopping
“There are many ways to extend your brand using mechanisms other than the
written word. YouTube the second largest search engine after Google in terms of
items searched has millions of videos that you can search. Over 4 billion videos
are viewed each day.” (Brown, A (2010).
8. VIDEO SHARING (CONT)
The graph below shows the uploaded
video views within the last 6 months.
The graph above shows how the number of
subscribers has increased within the last 6
months.
10. RECOMMENDATIONS
Blogging
Advertise their product and
services
Online window display
Has the most users & the most
active users when compared to
other popular photo sharing
sites like Pinterest and Flickr
Photo Sharing
Easy to upload videos to showcase your
latest collections
Embed videos into other social media
sites or your own company website
Can reach out to more consumers
globally as well as nationally with the
use of tagging
Video Sharing
Build a community around your
brand or product.
Instantly share new products or up
dates with customers via blog.
More personal, removes the
corporate image of the business.
13. REFERENCES
(Brown, A (2010). Working the Crowd. Swindon: British Informatics Society Limited.
130.)
Wikihow. 2013. How to use Instagram [Online]. [Accessed 16 March 2014]. Available
from: http://m.wikihow.com/Use-Instagram
Brandwatch. 2014. Looking Back: Instagram in Numbers [Infographic] [Online].
[Accessed 19 March 2014]. Available from: http://www.brandwatch.com/2013/12/3-
years-of-instagram-infographic/
Safko, L. 2012. The Social Media Bible: Tactics, tools & Strategies for business success.
Third Edition. New Jersey: Wiley.
Webber, H. (2012). How the Fashion Industry Is Embracing Social Media. [Online]
[Accessed 20th March 2014]Available from:
http://thenextweb.com/socialmedia/2012/01/24/how-the-fashion-industry-is-embracing-
social-media/#!BhXmg
14. Wright,J. (2006). The Revolutionary New Way to Increase Sales, Build Your
Brand, and Get Exceptional Results. Blog Marketing. 02 (2), 6-10.
Mohr,I. (2014). The Impact of Social Media on the Fashion Industry.Proquest. 1
(1), 2-6.
Littleton,T. (2012). Fashion Retailers use Social Media. Fashion Retailers use
Social Media. 1 (1), 1-14.
van Tilburg,M. (2012). Fashion Bloggers. And their on-going journey to increase
their capital. 1 (1), 16-25.
REFERENCES
Editor's Notes
To record: (Introduction – highlight of the reason for the presentation and who it’s for.) “As you requested we put together this presentation to find the best social media avenues for your fashion business.”
Record: These are examples of the different types of social media that are available, the ones we think would work best are highlighted in pink. We have chosen these as they will allow you to reach a wide audience and are popular with a user demographic similar to your retail demographic.
Record: (Perhaps could explain WHY we have chosen ‘blogging, photo sharing and video sharing’ as opposed to others…?) These are other social media services that you could incorporate into the suggested avenues, again opening up the scope of who you can reach.
The idea of a blog is to open up a discussion on the topic and to invite individuals to comment on the content of the blog, this creates a sense of community and because of the openness of the platform it can generate a sense of community or club among the visitors to the blogging posts/ pages.
Kara: This type of social media will be beneficial for an (SME) fashion retailer it’s a great way to to ensure they get noticed within such a large and competitive industry. A picture can say more than a 1000 words and this service will allow you to “instantly” reach your followers with any new lines.A customer could upload a picture of them wearing an item of clothing from your range, which could influence their followers to visit the store as it would appear in their news feed.
Product Videos > An increasingly popular website tool > helps describe and endorse the products to the user within the confines of either the official website or YouTube channel > is said to significantly decrease the number of items returned as clients are less likely to be disappointed with the real-life product.Marketing Videos > Celebrity appearances are among the most successful on the format – Emporio Armani’s ad featuring (half-naked) Cristiano Ronaldo got 2,021,154 views.Video Shopping > shopping for products directly from a video > clicking on the product that you spot in a clip takes you directly to a product page with item to buy with a few clicks
According to social media statistics website Social Baker (http://www.socialbakers.com/youtube-statistics/channel/hennesandmauritz) H&M have 62,646 subscribers on their Youtube channel, have posted 538 videos totaling 39,356,399 views. For H&M the purpose of their YouTube Channel is to explore the entire H&M fashion world under one roof. Subscribers get all the latest video updates and fashion news. Although H&M are a global organisation, by using video sharing websites, it could have a similar effect on your business!
The great thing about social media is it can all be interlinked and used to share your message across a range of outlets, by making yourself as visible as possible to your customers you increase your chances of success, in fact in the social media age that we live in you cannot afford not to utilise these sales avenues.
It is important for your brand to have a Cohesive multi-channel strategy to secure your brand’s significance in the digital as well as physical marketplace to maximise your competitive advantage.
As you can see on the left,SME’s such as LittleBlackDress.co.uk & Doll Boutique have created their own YouTube Channel. AllthoughLittleBlackDress only have 62 subscribers, some of their videos have had more than 7 thousand views compared to the corporate fashion retailer NewLook who have more subscribers BUT less views on their videos!On the right hand side shows how hash-tagging could be utilised to engage with your community.