• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
SnapComms Software to cut through on computers and mobile devices
 

SnapComms Software to cut through on computers and mobile devices

on

  • 188 views

SnapComms - overview of the tools available to help organizations solve the problem of critical messages being overlooked, ignored, or deleted in email or other traditional communications means.

SnapComms - overview of the tools available to help organizations solve the problem of critical messages being overlooked, ignored, or deleted in email or other traditional communications means.

Statistics

Views

Total Views
188
Views on SlideShare
188
Embed Views
0

Actions

Likes
0
Downloads
0
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Pop-up Alerts. Sender can schedule when it appears and target specific distribution lists. Format can be branded to match company intranet/other communications channels.
  • SnapComms is a client-server software. The Content Manager Portal is where administrators login to create and send messages, view reports, track delivery, manage groups and users. The software can be provided as a hosted version (Snap hosts the Content Manager in the cloud and connects to PCs using encrypted, secure paths) or as an enterprise version (customer hosts the software on its own servers completely behind the firewall).
  • The Snap Client icon sits in the task bar. If a viewer clicks on it, the Message History window appears, showing all current messages that have been delivered. Useful if you want to revisit a message later.

SnapComms Software to cut through on computers and mobile devices SnapComms Software to cut through on computers and mobile devices Presentation Transcript

  • Real solutions to real communication problems Bypass email and get info directly to staff. Demo & Discussion - Paula Cassin, SnapComms North America
  • Information Overload means critical info often gets missed, ignored, deleted
  • Potential Costs Project delays Confusion Complaints Low engagement Lost productivity Lost revenues Increased cost
  • Cut through the noise to reach your targeted audience: • • • • at the right time on the right device in a visually exciting way with detailed measurement
  • Communication tools that broadcast visual content directly onto the screens of computers, using multiple channels and formats INFO FOR YOU….INFO FOR Y Easy to install. Easy and quick to use. Measure delivery, click-throughs, responses.
  • SnapComms -11 messaging tools Pop-up Alerts On-screen pop-up alerts with embedded links Pop-up video Displays Windows Media and MPEG videos Meeting invite Combine multiple dates in one invitation/download appts Ticker scroll Scrolling ticker bar displaying interactive headline(s) RSS scroll Scrolling ticker bar for aggregating and pushing RSS Pop-up surveys On-screen interactive polls/surveys with real-time metrics Pop-up quizzes On-screen interactive quizzes with real-time metrics Newsletter Templated magazine. Customizable, auto-publish, interactive Wallpaper Visual messaging to the desktop background Screensavers 7 screensaver formats (image, slideshow, flash, multimedia, etc.)
  • Pop-Up Alert Notifications • Ensure audiences seek critical messages in time • Target messages to everyone or just to specific employee groups involved • Drive fast action when processes change or action required • Showcase video tips, messages, content • Increase Event/Training registrations
  • Send a dynamic pop-up alert and have it automatically return later, if not actioned.
  • Deliver to computers, tablets or phones
  • Direct onscreen and full screen options (PC) for emergency notifications
  • Alert Variations Video Alert • Drive up views of your existing video content • Play immediately when opened RSVP meeting invite • Set up multi-option meeting invitations • Add response options i.e. meal preferences, questions for the speaker, number in party
  • Pop-up Quizzes and Surveys • Survey to understand current behaviors • Quiz to reinforce best practice and measure understanding • Visual delivery and auto-reminders ensure high response rates • Send to smaller employee sample groups more often and still get statistically relevant data
  • Ticker/RSS Scroll • Ensure audiences seek critical messages in time • Target messages to everyone or just to specific employee groups involved • Drive fast action when processes change or action required (compliance, cut overs, roll outs)
  • Link headlines to textbox or URLs
  • Link a Ticker Headline to a URL – when your audience clicks on the headline, it will launch the page and take them to the information you need them to see or act upon.
  • Ticker Variation: RSS Tie an RSS feed to a visual headline scroll New content published on RSS, automatic ticker scroll goes out to your target audience
  • Customers and Use Cases
  • Use case: Strategic Initiative
  • Use Case: Regular Updates
  • Drive awareness/fast behavior change
  • Screensavers • • • • • Reinforce data security behaviors through visual reminders Change behavior and impart knowledge over time Easily change out content items with no network impact Target multiple messages to appropriate audiences Enable Links and drive people to more info online, quizzes, audits, interactive forums on security awareness
  • Customize content for groups 1. Upload your content to the Content Manager as a new screensaver message 2. Choose your Target Audience 3. Set display duration and other options 4. “Publish” out to your audience 5. Your message now cycles on their computer during screen saver mode, together with any other active screensaver targeted to them Snap Shots
  • Desktop wallpaper • Cycle multiple messages during the day as wallpaper • Reinforce key behaviors over time • Target different visuals to retail, corporate, customer-facing vs internal devices
  • Cycle multiple images
  • E-Bulletins, Newsletters
  • Snap Mag onscreen You design the look and feel, then we template it. After that your Editor focuses on actual content and delivery to your audience. Every article can have its own lifespan/run dates. Publish to employees by scheduling headlines to scroll in a ticker…Publish to employees by scheduling headlines
  • How Does it Work?
  • Solution Elements Content Manager: secure administrator portal for creating, sending, and managing messages/content The Back end infrastructure: core application housed and managed either in Snap’s data center (hosted version) or within your own data network (in-house version). SnapComms Client: the desktop which pulls down new content, broadcasts messages to the PC, and gives users access to the message history. SnapComms App: iOS and Android apps that display push notification and content on employee phones or tablets.
  • Content Manager • Manage messages, volumes, audience, distribution lists • Measure and track alert messages, user responses, and Admin activity • Safely delegate Admin rights to multiple groups
  • Login to the Content Manager to create/send messages
  • Reports on Activity, Delivery Content Display Reporting shows summary or detail by user or machines
  • Administrator Permissions Limit Admin Rights to • Folders • Message Types • Target Groups • Management Functions
  • Audience/Users: SnapClient
  • Client/User Options on PC/Mac • On PCs and Macs, SnapComms client software can pick up Active Directory user information, including static groups and attributes. • Users automatically are registered upon install of the software and appear in the User list (available to Administrators).
  • iOS/Android apps • Google Play store • iTunes store • User Registration options available • App deployment options available • Standalone or secondary device for existing user
  • Publishing to Mobile
  • Hosting Options: SaaS or Local • SnapComms Hosted • Locally Hosted • Secure, encrypted • Only Client/App install required • Usually shorter eval period, shorter time to launch • Admins login to web-based portal • Security overview • More tech info available Web + DB server SQL License Virtual OK Windows Authentication for Admins • Behind firewall • Specifications are here • • • •
  • Evaluating SnapComms • We provide: • 30 day trial license • Pilot framework for SaaS or local install • Personal support during trial • Best Practice tips • Governance examples • Pilot content examples • ROI calculator • Test for: IT acceptance Usability Reliability Confirm best ways to use it (governance) • Audience acceptance • • • •
  • Example Pilot Plan
  • Potential ROI Cost Savings • reduce training time • faster behavior change • faster roll outs • quicker uptake • less expensive technology Increase engagement Increase employee satisfaction Increase productivity • less down time • less rework • increase customer satisfaction
  • Thank You! Please Contact us to: • • • • Set up a free trial Connect with a person to ask questions Get pricing or a quote Discuss a specific situation
  • Customer Service/Contact Centers
  • IT: Planned Outages Only those active see them – no noise for others No impact- users can log out/finish in time before service/application taken down
  • IT: Unplanned Outages • Reduce unnecessary calls to helpdesk • Save employees’ time • Get back up measures plans in place faster
  • Important: Process/Policy changes Get confirmation/acknowledgement to ensure compliance
  • Case Study: Wintec
  • Use Case: Weather/emergency Maintain great service when situation changing fast Improve productivity, engagement, customer satisfaction
  • Targeted Newsfeed or RSS Showcase intranet portal news on P.O.S. displays Reach shared-login audiences when they do use the computer For outages/emergencies: leave onscreen until situation is over