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  • 1. 115 Ways a Virtual Assistant Can Help Your BusinessVirtual Barbara (C) Copyright (May 2013) All Rights Reserved15 Ways a Virtual AssistantCan Help Your Business
  • 2. 215 Ways a Virtual Assistant Can Help Your BusinessVirtual Barbara (C) Copyright (May 2013) All Rights ReservedWelcome to the World of Virtual AssistantsIn today’s world businesses are running at the speed of light. It’s a fast paced and constantly changingsociety. That means that today’s business have to stay on their toes in order to remain ahead of thecompetition.Part of keeping that competitive edge is the utilization of virtual assistants. This E-book highlights someof the ways you can utilize a Virtual Assistant (VA). There are surely more ways to utilize a VA, but Ihave narrowed down a list of the Top 15 Ways a Virtual Assistant Can Help Your Business.Many may not know the actual meaning of a Virtual Assistant (VA). A Virtual Assistant (typicallyabbreviated to VA, also called a Virtual Office Assistant) is generally self-employed andprovides professional administrative, technical, or creative (social) assistance to clients remotely froma home office. Because Virtual Assistants are independent contractors rather than employees, clientsare not responsible for any employee-related taxes, insurance or benefits, except in the context that thoseindirect expenses are included in the VAs fees. Clients also avoid the logistical problem of providingextra office space, equipment or supplies. Clients pay for 100% productive work, and can work withVirtual Assistants, individually, or in multi-VA firms to meet their exact needs.I hope you will enjoy this one of many E-books that I will construct by experience.Virtual BarbaraEphrata, PA 17522717-271-8065Email Barbara
  • 3. 315 Ways a Virtual Assistant Can Help Your BusinessVirtual Barbara (C) Copyright (May 2013) All Rights ReservedTable of ContentsWelcome to the World of Virtual Assistants...........................................................................................................2Appointment Scheduling .........................................................................................................................................4Blogging...................................................................................................................................................................4Customer Support ....................................................................................................................................................4Document Creation ..................................................................................................................................................5Email Management ..................................................................................................................................................5Email and Internet Marketing..................................................................................................................................6Event Planning.........................................................................................................................................................6Internet Research .....................................................................................................................................................6Real Estate Assistance .............................................................................................................................................7Social Media ............................................................................................................................................................7Press Releases ..........................................................................................................................................................7Proofreading.............................................................................................................................................................8Database Management.............................................................................................................................................8Website Maintenance...............................................................................................................................................8Billing and Invoicing ...............................................................................................................................................9Conclusion ...............................................................................................................................................................9
  • 4. 415 Ways a Virtual Assistant Can Help Your BusinessVirtual Barbara (C) Copyright (May 2013) All Rights ReservedThe big question most business owners and managers want to know is “how can a VA assist my business”? It’snot an uncommon question. While VA’s have been around for years, many businesses are still unaware thatutilizing a VA can actually enhance their business. Here are some of the ways:Appointment SchedulingDo appointments need to be emailed or called for appointmentconfirmations? Let your VA email or call to confirm.Does your business run on appointments and scheduled time? Share acalendar with your VA and they can manage your daily calendar andschedule appointments for you.Do you have clients that need information on a daily or weekly basis?Have your VA maintain contact with them and supply information.You have a business that needs customer support or quick phonefollow ups and dont have the time to return calls yourself. Messageyour VA with the information and they can make the call.Need extra support with personal things outside of the business that getleft behind, ask your VA to call for doctors and dentist appointments.BloggingA VA can help you set up a blog.If you write your own blog posts, a VA can take thepressure off of you by helping you with your blog posts.Sometimes its hard to come up with content, if you havebrainstorming sessions with her/him they can possiblygive you new ideas. Thats what they are there for.Customer SupportA VA can receive phone calls for you while you are out of town, in ameeting, or away from the office.A VA can help respond to routine requests through your online customersupport system, online chat, email, or by phone.A VA can help you confirm upcoming appointments by phone or by email,helping you maintain your schedule.
  • 5. 515 Ways a Virtual Assistant Can Help Your BusinessVirtual Barbara (C) Copyright (May 2013) All Rights ReservedA VA can help you get appointments scheduled, or even make the contacts to reschedule any appointmentsnecessary.A VA can help you send reminders to your clients, or to yourself for upcoming meetings or appointments. Theycan send reminder cards through mail, email, or make a reminder phone call.A VA can help you with routine follow-up correspondence, reminders and communications to clients.A VA can assist you with contacting your clients for any missing information on forms or submissions.Document CreationDo you have PDF documents that need to be revised andupdated? Send the information to your VA and let themhandle the formatting for you.A VA can help you create printable forms and documentsutilizing your company letterhead, styling and formatting.Email ManagementA VA can help you add emails to your Task List or Calendar to remindyou to complete specific items at a later time.A VA can help you sort through and delete the dreadful SPAM,freeing up more space in your inbox.A VA can help ensure that you see the important emails prior to theemails that do not require your immediate attention utilizing rules andassignments.A VA can help you organize your inbox utilizing Folders, making iteasier to find and sort through emails now and in the future.A VA can create and send emails to your subscriber list so they can get all the latest updates and currentpromotions offered by your company.A VA can reply to emails with general questions about your company and only escalate the important emails toyou. If there are more than just you, then your VA can forward important emails to the correct people in yourcompany.A VA can help you with email follow-up correspondence with customers or clients.A VA can filter incoming mail types into different category folders for later review.A VA can create and set up auto-responders for immediate response letting your customers know their emailwas received and when they can expect a response from your company.
  • 6. 615 Ways a Virtual Assistant Can Help Your BusinessVirtual Barbara (C) Copyright (May 2013) All Rights ReservedEmail and Internet MarketingEmail newsletters take time, a VA can help you set up youremailing lists within your campaign.A VA can write your e-newsletter. Researching online, catchytitles and great content is important to an attractive newsletter.A VA can consistently get your e-news out each week.Consistency is a vital key in email marketing.When it comes to internet marketing, VA’s can assist ingetting your business the valuable exposure it needs. From placing ads and banners to handling linkbuilding andreputation management today’s VA’s bring a high skillset to the table.Event PlanningA VA can help you plan a variety of different occasions foryour business and personal use. Meetings, productlaunches, charity events and more are all things that yourVA can coordinate.A VA can be the main point of contact for any vendors,service providers or entertainers for your next event. Thiscan help immensely when you need to focus on other tasks,and still need things to go according to plans.A VA can help deal with any crisis’ that may arise whendealing with the hectic task of coordinating the manyparties involved with creating an event.A VA can help you search for the best venues, rentals, vendors and more. So you don’t have to waste your time,and add more to your hectic schedule.A VA can help you negotiate contracts with venues, rental companies and vendors as most Event Coordinatorsare experienced with pricing and planning.Internet ResearchA VA can help you research data on products you are thinking ofselling, purchasing, or even the competition’s products.A VA can help you research networking events in your area, researchwho is attending, and who the speakers are to help sort through theevents you should attend.A VA can help you research prices and specifications on officeequipment, software, advertising, seminars & business tools.
  • 7. 715 Ways a Virtual Assistant Can Help Your BusinessVirtual Barbara (C) Copyright (May 2013) All Rights ReservedA VA can help you research your competition, their marketing efforts, online presence and more.A VA can help utilize the internet to provide you with pricing quotes for any of your business needs, andpersonal needs.Real Estate AssistanceYou send VA new listings, changes to current listings, price reductions, etc. VAenters them into MLS and your potential clients are e-mailed about updates.You need a virtual tour of your properties a VA can arranges panoramic visualtours of your homes for sale.Youd like to show an attractive listing presentation to your potential clients anda VA can create a PowerPoint presentation that you can show from yourcomputer and create a CD you can leave with your clients.A VA can create Thank-You notes, birthday notes, Home Purchase Anniversarycards and sends them on your behalf, so you can thank those who have referredyou clients and make sure your name stays at the top of their minds.Social MediaA VA can work with you to help you establish all of your socialmedia accounts these may include Twitter, Facebook, Linked-in,Google + and many more.A VA can research, create and schedule social media posts andstatus updates at the scheduled dates and times that you prefer.Whether it’s once a week or twice a day, your virtual assistantcan handle all of your posts so that you don’t have to. This endsup giving you more time to run your business.Press ReleasesA VA can help you write a press release to help you announce a newservice or product.Are you speaking at an engagement, putting on a seminar or training?Your VA can create a press release to share the information.Is there a controversy surrounding your industry? Use this to youradvantage by displaying your expertise and sharing your opinion in apress release. Your VA can help you put your thoughts into words.
  • 8. 815 Ways a Virtual Assistant Can Help Your BusinessVirtual Barbara (C) Copyright (May 2013) All Rights ReservedProofreadingA VA can help you by proofreading your letters being sent toclients. Proofreading can really help support your credibilitywhen writing professional documents.A VA can help you proofread your monthly newsletters andemail blasts that you send out to clients.A VA can both print out your document and read it on thecomputer screen, as people tend to read differently on screenthan on paper.Database ManagementToday’s businesses use databases in a variety of ways. Theyoften contain crucial information about company business aswell as the customers and clients they serve.Maintaining these databases is an important part of business.However these database updates often get swept to the side tofocus on other things. This is where having a VA can bebeneficial. VA’s can handle database updates for you so thatyour database is always current.Website MaintenanceMany virtual assistants have some web design skills. While mostare not web developers, VA’s tend to know enough to go in andmake changes to existing websites.So they can do things like add videos and photos as well as changecontent.
  • 9. 915 Ways a Virtual Assistant Can Help Your BusinessVirtual Barbara (C) Copyright (May 2013) All Rights ReservedBilling and InvoicingVA’s can assist you with bookkeeping tasks. So when it comes tobilling your clients, following up on past due invoices and trackingpayments.There’s no need to worry about finding time to bill your clientsbecause having a virtual assistant is an extension of you. A VA fillsin the gaps in your business processes. They can help keep yourbilling systems running smoothly so that money keeps coming in.ConclusionVirtual assistants can do the work of any traditionaloffice assistant. Outside of the face-to-face contactwith your customers, VA’s are a vital part of today’sbusinesses. They can muli-task and wear multiplehats so that you don’t have to. The best part is thattoday’s VA’s works with businesses worldwide. VA’scan work across multiple time zones depending ontheir location. You can work with one VA or havemultiple VA’s working for you.VA’s today offer a wide variety of skills because of the nature of working in the virtual world. This can makethem a valuable asset to any business. If you find yourself being stretched thin then you may want to considerutilizing a virtual assistant.