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Middlesex Commercial Banking


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Overview of Commercial Banking at Middlesex Savings Bank

Overview of Commercial Banking at Middlesex Savings Bank

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  • 1. Welcome We’re more than just a bank. We’re your competitive advantage.
  • 2. A Presentation to Company name here Date 2008
  • 3. Customers First. That’s the Middlesex Difference and what will set you apart.
  • 4. Experience More than 95% of our business customers would refer Middlesex Savings Bank to another business.
  • 5. Experience as diverse as the clients we serve.
  • 6. Strength The financial strength to take you where you want to go.
  • 7. Strong. Stable. Growing.
    • Mutual, independent bank.
    • More than $3.5 billion in assets.
    • 2nd largest bank based in Massachusetts.
    • More than $50 million legal lending limit.
    • Significant retail branch network in
    • Eastern Massachusetts.
    Middlesex has the strength and resources to serve your business today—and in the future.
  • 8. And we’re focused on businesses just like yours.
    • Expertise serving owner-managed businesses and non-profits of all sizes, from start-ups to the well established.
    • Serving financing needs up to $25 million.
    • Offer a full range of commercial and personal banking services to meet the needs of our target market.
    Middlesex is an experienced and trusted advisor that's here to serve your business now and in the future.
  • 9. Process Unique. Customized. Sound. That’s our approach to business banking.
  • 10. Service is not just a goal at Middlesex. It’s a way of life.
    • Provide the highest level of service throughout our entire organization.
    • Always have access to decision makers.
    “ We know how important businesses are to our communities and we’ve made serving your needs a priority. Middlesex strives to provide a level of expertise and responsiveness that exceeds our customers’ expectations. It’s how we’ve built our reputation and loyalty in today’s competitive banking environment.” John Heerwagen President & CEO Middlese508-315-5430 x Savings Bank
  • 11. We listen to your challenges and work with you to develop solutions.
    • Invest the time to learn about your business.
    • Develop customized solutions to meet your unique financial needs.
    • Provide a “Transition Team” to make opening your operating accounts easy.
    • Plug you in to a network of outside business resources to help you reach your goals.
    At Middlesex, we listen and learn about your challenge and use our resources to develop and implement creative solutions to help your business grow.
  • 12. Responsive and streamlined. That’s our approach to credit.
    • Do whatever it takes to meet your deadlines.
    • Offer a responsive loan approval process.
    • Provide access to decision-makers.
    Middlesex always puts our customers first and delivers the responsive credit you need—when you need it .
  • 13. Products Solutions as unique as the businesses we serve.
  • 14. Commercial Lending Services
    • Your Needs
    • Working Capital
    • Equipment Financing
    • Owner Occupied Real Estate
    • Management (Leveraged) Buyouts
    • Corporate Acquisitions
    • Real Estate Construction/Mortgages
    • Start-up Financing
    • Our Solutions
    • Revolving Lines of Credit
    • Term Loans
    • Real Estate Construction/Mortgage Loans
    • Acquisition Financing
    • Tax-Exempt Bonds
    • SBA & Government-Guaranteed Loans
    • Letters of Credit
  • 15. The SBA and Other Government Credit Enhancements.
    • For borrowers with compelling business plans, but inadequate collateral.
    • Allows more flexible loan terms and higher advance rates.
    • Loans for any reasonable purpose – business acquisitions – debt refinancing – equipment – real estate purchases and renovations
    • Expertise in working with key organizations – Small Business Administration – U.S. Department of Agriculture
    Middlesex Savings Bank has relationships with organizations willing to provide subordinated debt in tandem with conventional or credit-enhanced financing.
  • 16. Value. Convenience. Security. That’s our unique approach to deposit processing.
    • Same-day availability on deposits.
    • A complete line of competitive business checking and deposit options to meet any business need.
    • Competitive fees.
    • Assurance of FDIC AND DIF Insurance.
    • Convenient access through NYCE Shared Deposit Network.
    Middlesex Savings Bank’s unique approach to deposit processing can help you both maximize cash flow and manage your banking costs.
  • 17.
    • Your Needs Our Solution
    • Information Reporting Business Online Banking Account Analysis Statements Check Images
    • Collections & Disbursements Comprehensive ACH Services: Cash Concentration, Payments, Payroll, Taxes Wire Transfer Zero Balance Accounts Retail and Wholesale Lockbox Online Deposit Service Online Bill Payment Service Auto-Advance & Paydown on Lines of Credit Merchant Credit Card Services Business VISA Check Card and ATM Card
    • Investments Automatic Investment Sweep
    • International International Wire Transfer Services Letters of Credit Foreign Drafts
    Cash Management Services
  • 18. Investment Services Middlesex Financial Group offers professional advice and access to a range of mutual fund and insurance providers that includes many of the best-known names in the industry.
  • 19. Success Stories Winning business and long-term loyalty
  • 20. “ We’re in the tire business, but we’re really in the service business. We try to do it a little differently than most. We excel in the levels of service we give to our customers. I’ve been with Middlesex Savings Bank for five years I get these surprising phone calls making sure we’re happy. You never get that from the other guys and (my banker) treats my business like it’s his own. Middlesex Savings Bank is helping us grow.” Barry Steinberg, Owner Direct Tire
    • Customer: Direct Tire and Auto Service of Watertown, Norwood, Peabody, and Natick.
    • Customer since: 2001
    • Solution: A highly seasonal business, Direct Tire needed to make significant inventory purchases well in advance of sales. To manage cash flow issues, Middlesex provided a line of credit.
    • Success: Direct Tire has grown substantially in the last five years.
  • 21. “ The choice was easy for us… Middlesex Savings Bank has our best interest at heart. It’s like I always say, the best business partner you can have is a good bank. That’s Middlesex.” Bill Campbell, Owner Green Mountain Chocolate Company
    • Customer: Green Mountain Chocolate Company
    • Customer since: 2002
    • Solution: Middlesex provided a term loan to help Green Mountain’s owners finance the purchase and relocation of their business from Vermont to Massachusetts. In 2005, when the company needed additional financing to expand operations, Middlesex delivered again.
    • Success: Green Mountain Chocolate is one of New England’s largest confectioners, selling more than 15 million truffles per year nationwide. Their award-winning truffles have been rated “Top 10 in the World” by Gourmet Magazine and “Top 3 in the United States” by The New York Times.
  • 22. “ Middlesex offers a unique product. They have the size to handle a growing company, yet they have the service of a smaller bank. Middlesex has handled the growth of our inventory, as well as our staff, so all of our financial needs have been met. It’s a great thing to know that my banker is behind me.” Joe Merullo Vice President Tile Showcase
    • Customer: Tile Showcase
    • Customer since: 2003
    • Solution: Recognizing an opportunity to expand their business in the growing Route 9 corridor in Natick, the company turned to Middlesex when their current financial institution was unable to accommodate them. Middlesex delivered financing to purchase the building and working capital to help the company build a fully functional show room.
    • Success: Their most profitable location, the Natick office allowed them to increase overall sales significantly.
  • 23. “ We’ve really become the center for deaf education for the Commonwealth of Massachusetts. Middlesex Savings Bank plays an important part in the growth of the center. Whenever we have an initiative or a project, we can give them a call and if there’s a way they can help us they will. It’s comfortable to have a strategic partner that has all the information that I need for financing.” Mike Bello, Executive Director Learning Center for Deaf Children
    • Customer: Learning Center for Deaf Children
    • Customer since: 1997
    • Solution: When the school needed to expand its capacity to provide academic excellence to deaf students, they turned to Middlesex. The Bank provided a term loan to help the Center acquire adjacent buildings and expand the campus. To assist with day-to-day financial operations, Middlesex provided a working capital to
    • help solve timing problems between cash receipts and payments.
    • Success: The Learning Center for Deaf Children has grown to serve 230 students and has become the center for deaf education for the Commonwealth of Massachusetts.
  • 24. “ Middlesex has always been there when we have had borrowing, deposit, savings, and expansion needs. They’re personable. They care about you. They make you feel like you’re their only customer.” Jeanne McAllister President and CEO Metro West YMCA
    • Customer: Metro West YMCA
    • Customer since: 1988
    • Solution: As a non-profit organization the Y had unique borrowing, deposit, and savings needs and was looking for affordable capital to expand facilities.
    • Success: The Y has grown to serve more than 15,000 individuals per year with activities for all ages and backgrounds. For the past 8 –10 years, they have more than doubled their operating budgets and programs in the community.
  • 25. “ Big banks don’t give you the personal attention that you get with Middlesex. You can call Middlesex on the telephone and tell them you have a problem, and they’re out here the next day. When you have a relationship with them, you know they’re going to do what they say they’re going to do.” Bob Anderson President and CEO The Paper Store
    • Customer: The Paper Store
    • Customer since: 1993
    • Solution: With an aggressive expansion strategy, The Paper Store needed a financial institution that they could rely on. A bank that would be there to accommodate their needs today and over the long haul.
    • Success: A family owned business, established in 1892, The Paper Store now has 550 employees and 23 stores in Massachusetts.
  • 26. “ We understand what it means to be a service organization. And we have recognized very clearly that Middlesex is all about service. Our Commercial Banker contacts us on a very regular basis and comes to our facilities. It’s very nice to have that kind of attention from your banker. We really believe that Middlesex Savings Bank is a role model in the banking industry.” Dr. Cees Wortell Founder and CEO Clinquest, Inc.
    • Customer: Clinquest, Inc.
    • Customer since: 2003
    • Solution: Middlesex has been able to support Clinquest’s growth from a local enterprise to a global presence, helping provide international cash flow in the company’s efforts to develop drugs globally.
    • Success: Established in 1998, Clinquest is headquartered in Boston and has offices in Amsterdam, the Netherlands, and Singapore with Activities in Asia, Sydney and other Australian cities, and New Zealand.
  • 27. “ Our commercial banker met with our CFO and asked ‘how can we fit the banking programs to your needs?’ It’s like they were going to customize the banking relationship to our needs.” Larry Fishman Founder and President Fishman Transducers
    • Customer: Fishman Transducers
    • Customer since: 2005
    • Solution: At their most accelerated period of the company, the company came to Middlesex to acquire the tools they needed to help them accomplish growth.
    • Success: Fishman has become a recognized brand on larger retail items like
    • amplifiers and digital products. Major artists like James Taylor, Eric Clapton, and Pete Townsend use Fishman products. Product lines are expanding rapidly and the company has just introduced its first digital product.
  • 28. “ Over the last decade, Middlesex has helped us transform our business to a successful business model that has survived and grown substantially during a period of tremendous industry consolidation. Working with the same banker over those years, we’ve built a strong, long-term relationship on which we can rely.” Alan J. Rose President FCG Inc.
    • Customer: Form Centerless Grinding, Inc.
    • Customer since: 1996
    • Solution: Middlesex has been able to support FCG’s complete banking needs from operating accounts to equipment financing to business acquisition financing.
    • Success: Since teaming with Middlesex, FCG has grown five fold and is now one of the largest precision grinding and lapping providers in the North East.
  • 29. People While others focus on building sales, we focus on building relationships.
  • 30. A dedicated team behind you.
    • David G. Falwell
    • Executive Vice President & Senior Loan Officer
    • 35-year career in Banking and Management Consulting.
    • Responsible for MSB’s commercial and consumer lending. Prior to joining MSB, served as CEO for Omega Performance Corp, a consulting and training company to the Banking industry, and as Managing Director for Omega’s Asia Pacific office in Sydney, Australia. Formerly EVP at Fleet Bank of Massachusetts and Bank of New England where he was Chief Credit Policy Officer, President of New England Commercial Finance Corp. and EVP, Specialized Industries.
    • Community service includes Board positions with the Metrowest Chamber of Commerce, The Center for the Arts in Natick, ESL Framingham, and the Thyroid Foundation of America. Serves on the Credit Committee of the Massachusetts Bankers Association. He also serves on the Board of the New England Certified Development Corporation, a certified SBA 504 lending institution.
    • Served as a Captain in the US Army during the Vietnam conflict.
    • BS cum laude from Boston College, MBA with distinction from Indiana University.
  • 31. A dedicated team behind you.
    • Patrick K Murphy
    • Assistant Vice President, Commercial Banking Group
    • 13-year career in Banking & Finance
    • Joined Middlesex Savings Bank in January 2010 from Citibank N.A., where he was a VP in the middle-market corporate banking group. Prior to Citibank, Patrick worked in the commercial banking group at PNC Bank and Tucker Anthony, where he was VP of over-the-counter trading for nine years specializing in the bank and thrift stocks.
    • Patrick sits on the Board of Junior Achievement – Northeast, where he is actively involved in mentor and fundraising programs. In addition, he is involved with the MS Society and the MDA. He lives in Wrentham with his wife Michelle and soon to be first child.
    • Brief stint as a semi-pro hockey player in the ECHL
    • BS summa cum laude Northeastern University majoring in finance, MBA from the University of Rochester’s Simon Graduate School of Business majoring in finance and accounting.
  • 32. A dedicated team behind you.
    • Kerry C. Morgan
    • Vice President, Cash Management
    • 17-year career in commercial banking with eight years expertise focused on cash management.
    • Prior to joining MSB, Kerry served as Vice President and Business Services Division Manager for Flagship Bank and Trust Company, where she was responsible for managing the sales and service of cash management, merchant credit card, and payroll services.
    • Education includes a Bachelor of Arts degree from Williams College.
    • Nationally endorsed as a Certified Treasury Professional and a member of the Association for Financial Professionals and the Treasury Management Association of New England.
  • 33. Thank you for the opportunity to share with you how Middlesex Savings Bank can help your business gain a competitive advantage.