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Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
 

Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon

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Future of travel industry, airlines, railways, hotels, business travel, leisure travel. Impact of ecommerce and mobile tracking on travel. Emerging markets and travel trends. RFID, luggage tracking, ...

Future of travel industry, airlines, railways, hotels, business travel, leisure travel. Impact of ecommerce and mobile tracking on travel. Emerging markets and travel trends. RFID, luggage tracking, e-ticketing, mobile marketing, multichannel customers, growth of budget airlines and high speed rail. Keynote lecture by Futurist keynote speaker Patrick Dixon.

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    Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon Presentation Transcript

    • Supported  by Future  of  Transportation Patrick  Dixon  -­‐  Chairman  Global  Change  Ltd
    • Title Text !Body Level One !Body Level Two ! Body LevelThree ! Body Level Four o Body Level Five 300 million move to cities in China and 475 million to cities in Africa by 2030 ! ! ! ! ! ! ! ! ! ! !
    • >40% WDP by 2015! • IMF - adjusted for Purchasing Power Parity
    • ! One word will dominate ALL FUTURE !
    • EMOTION
    • 14 Create Magic
    • •Cli •Cli 15
    • •Click to edit Master text styles •Click to edit Master text styles 16
    •                 Need  for  instant  informa?on
    • •Cli •Cli 21
    • ! Convergence and competition between air and rail travel
    • •Click to edit Master text styles 23
    • COST CUTTING Can be demoralising Easier  to  work  on  High  Speed  Trains  
    • •Click to edit Master text styles •Click to edit Master text styles 25
    • •Click to edit Master text styles •Click to edit Master text styles 26
    • •Click to edit Master text styles •Click to edit Master text styles 28
    • •Click to edit Master text styles •Click to edit Master text styles 29
    • •Click to edit Master text styles •Click to edit Master text styles 30
    • 31 High  Speed  Rail  -­‐  compe?ng  with  Air  
    • ONLINE ! TRAVEL
    • global  e-­‐commerce  >$1.1  trillion  a  year   12%  of  all  retail  in  UK
    • Russia  online  travel  grows  20%  /year   ! ! ! ! !        93bn  Rub  sales  2013  
    • China  travel  bookings  >$100bn  2013   $15bn  online  -­‐  500%  growth  2008-­‐13   ! ! ! ! ! !
    • Travel Price Comparison Travel Agents Loosing Commissions
    • MOBILE ! TRAVEL MOBILE ! TRAVEL
    • Instant  Alerts  /  Updates   ! ! ! ! !                            eg  Gate  Changes  
    • Tracking  -­‐  airline    /  passenger
    • Tracking  -­‐  railway    /  passenger
    • Loca?on  Marke?ng   and  Messaging   ! ! ! is  next  BIG  THING
    •                                        SMS  WiFi  Password  
    • •Click to edit Master text styles •Click to edit Master text styles 45
    • Mobile  Payments   and  Ticke3ng   ! !
    • ! Kenya  -­‐  17m  customers   $9bn  pa  -­‐  >33%  GDP   Tanzania  9m  people   35  na3on  links  via  HomeSend  Hub  
    • 48 1.7bn  phone   users  are   unbanked  —>   e-­‐3ckets
    • Most  urgent  need  is…..   ! !
    • Room  Key   !
    • First  thing  to  check  is…..   ! !
    • Internet of Things
    • 1.5m components tracked perfectly in Airbus supply chain
    • RFID  address  tags  -­‐  like  Find  Phone
    • • Zettabyte = 1024 Exabytes
 Exabyte = 1024 Petabytes
 Petabyte = 1024 Terabytes
 Terabytes = 1024 Gigabytes That's a data explosion of 44x in approximately 10 years. BIG Data Who  travelling  where,   how,  when,  why,  NOW?  
    • Travellers  create  own  BIG  DATA   80%  under  35  year  olds  in  US   use  social  media  while  travelling  
    • "Perfection!, Wonderful hotel. Good value, beautiful views.“ 
 This was the most beautiful hotel. Clean, friendly and good value. 
 “Worst hotel I have ever been in. Should be closed down.“ NEVER stay in this terrible place. Rats, insects, dirty. Many guests got sick. 74  million  users  a  month   33%  business  travellers     post  comments
    • MANAGE CORPORATE TRAVEL
    • ! Personal Apps / SMS eg Hotel Tonight / TripIt / Taxi Magic / ZipCar ! Home sets expectations at work
    • COST CUTTING Can be demoralising
    • !61
    • !62
    • !63 Budget  Air  Travel  
    • BUDGET BOOM: $24 billion on 234 Airbus planes !64
    • Tele-presence 20% growth pa $4.5 billion
    • !67
    • Night Flight or Day Flight Going out or coming home? – work, food, drink, chat, party, unwind, dark, quiet, sleep, leave Best  for  Business  ?   Out  /  Back  
    • Customer emotion and experience Create Magic with simple things Instant total mobile relationship Flexible, agile, stay ahead Safe, on time, trusted PARTNERS - COLLABORATION + Control costs / 100% Reliability
 + Economies of scale / Robust technology
 + Duty of care / Security / Compliance
    • Dr Patrick Dixon slides and videos: globalchange.com 15 million users Travel of the Future means doing it together