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Supported	
  by
Future	
  of	
  Transportation
Patrick	
  Dixon	
  -­‐	
  Chairman	
  Global	
  Change	
  Ltd
Title Text
!Body Level One
!Body Level Two
! Body LevelThree
! Body Level Four
o Body Level Five
300 million move to citie...
>40% WDP by 2015!
• IMF - adjusted for Purchasing Power Parity
!
One word will
dominate ALL
FUTURE !
EMOTION
14
Create Magic
•Cli
•Cli
15
•Click to edit Master text styles
•Click to edit Master text styles
16
 	
  	
  	
  	
  	
  	
  	
  
Need	
  for	
  instant	
  informa?on
•Cli
•Cli
21
!
Convergence and
competition between
air and rail travel
•Click to edit Master text styles
23
COST CUTTING
Can be demoralising
Easier	
  to	
  work	
  on	
  High	
  Speed	
  Trains	
  
•Click to edit Master text styles
•Click to edit Master text styles
25
•Click to edit Master text styles
•Click to edit Master text styles
26
•Click to edit Master text styles
•Click to edit Master text styles
28
•Click to edit Master text styles
•Click to edit Master text styles
29
•Click to edit Master text styles
•Click to edit Master text styles
30
31
High	
  Speed	
  Rail	
  -­‐	
  compe?ng	
  with	
  Air	
  
ONLINE
!
TRAVEL
global	
  e-­‐commerce	
  >$1.1	
  trillion	
  a	
  year	
  
12%	
  of	
  all	
  retail	
  in	
  UK
Russia	
  online	
  travel	
  grows	
  20%	
  /year	
  
!
!
!
!
!
	
  	
  	
  	
  93bn	
  Rub	
  sales	
  2013	
  
China	
  travel	
  bookings	
  >$100bn	
  2013	
  
$15bn	
  online	
  -­‐	
  500%	
  growth	
  2008-­‐13	
  
!
!
!
!
!
!
Travel Price Comparison
Travel Agents Loosing Commissions
MOBILE
!
TRAVEL
MOBILE
!
TRAVEL
Instant	
  Alerts	
  /	
  Updates	
  
!
!
!
!
!
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  eg	
  Gate	
  Chan...
Tracking	
  -­‐	
  airline	
  	
  /	
  passenger
Tracking	
  -­‐	
  railway	
  	
  /	
  passenger
Loca?on	
  Marke?ng	
  
and	
  Messaging	
  
!
!
!
is	
  next	
  BIG	
  THING
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  SMS	
  WiFi	
  Password	
  
•Click to edit Master text styles
•Click to edit Master text styles
45
Mobile	
  Payments	
  
and	
  Ticke3ng	
  
!
!
!
Kenya	
  -­‐	
  17m	
  customers	
  
$9bn	
  pa	
  -­‐	
  >33%	
  GDP	
  
Tanzania	
  9m	
  people	
  
35	
  na3on	
  li...
48
1.7bn	
  phone	
  
users	
  are	
  
unbanked	
  —>	
  
e-­‐3ckets
Most	
  urgent	
  need	
  is…..	
  
!
!
Room	
  Key	
  
!
First	
  thing	
  to	
  check	
  is…..	
  
!
!
Internet
of Things
1.5m components tracked perfectly in Airbus
supply chain
RFID	
  address	
  tags	
  -­‐	
  like	
  Find	
  Phone
• Zettabyte = 1024 Exabytes

Exabyte = 1024 Petabytes

Petabyte = 1024 Terabytes

Terabytes = 1024 Gigabytes That's a data...
Travellers	
  create	
  own	
  BIG	
  DATA	
  
80%	
  under	
  35	
  year	
  olds	
  in	
  US	
  
use	
  social	
  media	
...
"Perfection!, Wonderful hotel. Good value, beautiful views.“


This was the most beautiful hotel. Clean,
friendly and good...
MANAGE
CORPORATE
TRAVEL
!
Personal Apps / SMS eg Hotel Tonight /
TripIt / Taxi Magic / ZipCar
!
Home sets
expectations at work
COST CUTTING
Can be demoralising
!61
!62
!63
Budget	
  Air	
  Travel	
  
BUDGET BOOM: $24 billion on 234 Airbus planes
!64
Tele-presence 20% growth pa $4.5 billion
!67
Night Flight or Day Flight
Going out or coming home? – work, food, drink, chat, party, unwind,
dark, quiet, sleep, leave
B...
Customer emotion and experience
Create Magic with simple things
Instant total mobile relationship
Flexible, agile, stay ah...
Dr Patrick Dixon 	

slides and videos: globalchange.com	

15 million users	

Travel of the Future 	

means doing it togeth...
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon
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Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon

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Future of travel industry, airlines, railways, hotels, business travel, leisure travel. Impact of ecommerce and mobile tracking on travel. Emerging markets and travel trends. RFID, luggage tracking, e-ticketing, mobile marketing, multichannel customers, growth of budget airlines and high speed rail. Keynote lecture by Futurist keynote speaker Patrick Dixon.

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Transcript of "Future of Travel Industry - for Panasonic Client Event - Futurist Keynote Speaker Patrick Dixon"

  1. 1. Supported  by Future  of  Transportation Patrick  Dixon  -­‐  Chairman  Global  Change  Ltd
  2. 2. Title Text !Body Level One !Body Level Two ! Body LevelThree ! Body Level Four o Body Level Five 300 million move to cities in China and 475 million to cities in Africa by 2030 ! ! ! ! ! ! ! ! ! ! !
  3. 3. >40% WDP by 2015! • IMF - adjusted for Purchasing Power Parity
  4. 4. ! One word will dominate ALL FUTURE !
  5. 5. EMOTION
  6. 6. 14 Create Magic
  7. 7. •Cli •Cli 15
  8. 8. •Click to edit Master text styles •Click to edit Master text styles 16
  9. 9.                 Need  for  instant  informa?on
  10. 10. •Cli •Cli 21
  11. 11. ! Convergence and competition between air and rail travel
  12. 12. •Click to edit Master text styles 23
  13. 13. COST CUTTING Can be demoralising Easier  to  work  on  High  Speed  Trains  
  14. 14. •Click to edit Master text styles •Click to edit Master text styles 25
  15. 15. •Click to edit Master text styles •Click to edit Master text styles 26
  16. 16. •Click to edit Master text styles •Click to edit Master text styles 28
  17. 17. •Click to edit Master text styles •Click to edit Master text styles 29
  18. 18. •Click to edit Master text styles •Click to edit Master text styles 30
  19. 19. 31 High  Speed  Rail  -­‐  compe?ng  with  Air  
  20. 20. ONLINE ! TRAVEL
  21. 21. global  e-­‐commerce  >$1.1  trillion  a  year   12%  of  all  retail  in  UK
  22. 22. Russia  online  travel  grows  20%  /year   ! ! ! ! !        93bn  Rub  sales  2013  
  23. 23. China  travel  bookings  >$100bn  2013   $15bn  online  -­‐  500%  growth  2008-­‐13   ! ! ! ! ! !
  24. 24. Travel Price Comparison Travel Agents Loosing Commissions
  25. 25. MOBILE ! TRAVEL MOBILE ! TRAVEL
  26. 26. Instant  Alerts  /  Updates   ! ! ! ! !                            eg  Gate  Changes  
  27. 27. Tracking  -­‐  airline    /  passenger
  28. 28. Tracking  -­‐  railway    /  passenger
  29. 29. Loca?on  Marke?ng   and  Messaging   ! ! ! is  next  BIG  THING
  30. 30.                                        SMS  WiFi  Password  
  31. 31. •Click to edit Master text styles •Click to edit Master text styles 45
  32. 32. Mobile  Payments   and  Ticke3ng   ! !
  33. 33. ! Kenya  -­‐  17m  customers   $9bn  pa  -­‐  >33%  GDP   Tanzania  9m  people   35  na3on  links  via  HomeSend  Hub  
  34. 34. 48 1.7bn  phone   users  are   unbanked  —>   e-­‐3ckets
  35. 35. Most  urgent  need  is…..   ! !
  36. 36. Room  Key   !
  37. 37. First  thing  to  check  is…..   ! !
  38. 38. Internet of Things
  39. 39. 1.5m components tracked perfectly in Airbus supply chain
  40. 40. RFID  address  tags  -­‐  like  Find  Phone
  41. 41. • Zettabyte = 1024 Exabytes
 Exabyte = 1024 Petabytes
 Petabyte = 1024 Terabytes
 Terabytes = 1024 Gigabytes That's a data explosion of 44x in approximately 10 years. BIG Data Who  travelling  where,   how,  when,  why,  NOW?  
  42. 42. Travellers  create  own  BIG  DATA   80%  under  35  year  olds  in  US   use  social  media  while  travelling  
  43. 43. "Perfection!, Wonderful hotel. Good value, beautiful views.“ 
 This was the most beautiful hotel. Clean, friendly and good value. 
 “Worst hotel I have ever been in. Should be closed down.“ NEVER stay in this terrible place. Rats, insects, dirty. Many guests got sick. 74  million  users  a  month   33%  business  travellers     post  comments
  44. 44. MANAGE CORPORATE TRAVEL
  45. 45. ! Personal Apps / SMS eg Hotel Tonight / TripIt / Taxi Magic / ZipCar ! Home sets expectations at work
  46. 46. COST CUTTING Can be demoralising
  47. 47. !61
  48. 48. !62
  49. 49. !63 Budget  Air  Travel  
  50. 50. BUDGET BOOM: $24 billion on 234 Airbus planes !64
  51. 51. Tele-presence 20% growth pa $4.5 billion
  52. 52. !67
  53. 53. Night Flight or Day Flight Going out or coming home? – work, food, drink, chat, party, unwind, dark, quiet, sleep, leave Best  for  Business  ?   Out  /  Back  
  54. 54. Customer emotion and experience Create Magic with simple things Instant total mobile relationship Flexible, agile, stay ahead Safe, on time, trusted PARTNERS - COLLABORATION + Control costs / 100% Reliability
 + Economies of scale / Robust technology
 + Duty of care / Security / Compliance
  55. 55. Dr Patrick Dixon slides and videos: globalchange.com 15 million users Travel of the Future means doing it together
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