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future of human resources workplace motivation and leadership for unilever - Conference keynote speaker

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http://www.globalchange.com Future of Human Resources. How to motivate teams, recruit and retain the best people. How to engage workforce. Why so many women leave workplace of legal firms and large …

http://www.globalchange.com Future of Human Resources. How to motivate teams, recruit and retain the best people. How to engage workforce. Why so many women leave workplace of legal firms and large organisations. Managing two careers in the household. Why work-life balance matters to leaders and what to do about it: life-life balance. Lessons from non-profit organisations and volunteering. How to learn more about the real motivation of your team members in 3 minutes than you may have learned in 30 years working together. How to keep staff and maintain staff loyalty. Leadership development, team management and related HR issues. How to reduce staff turnover. Career management for women and why many very talented women are leaving conventional career paths. Toxic testosterone culture which discourages many women from climbing corporate career ladders. Future of human resources, workplace trends. Why every member of staff needs to know they make a difference every day. Keynote on human resources for legal firms, by Futurist Patrick Dixon, author of 15 books and Chairman of Global Change Ltd.

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  • 1. Take Hold of Your Future TalentDr Patrick Dixon – Chairman Global Change Ltd
  • 2. Patrick Dixon is Chairman of Global Change Ltd, Author of 15 books and has been ranked one of the 20 most influential business thinkers alive today (Thinkers 50)future of human resources workplace motivation and leadership for Unilever (2008) 500 videos of keynotes http://www.youtube.com/user/pjvdixon Over 4 million views Dixon’s Futurist Website http://www.globalchange.com/ 14 million unique visitors.
  • 3. F ast U rban T ribal U niversal R adical E thicalVitality Leadership for the Whole Planet
  • 4. Speed – leaders who act fast• Committed• Impatient• Rapid decisions• Entrepreneurs• Innovation
  • 5. Wild Cards: Managing UncertaintyLow probability, high impact events Challenges or Opportunities?
  • 6. Sovereign Wealth Funds• >$3 trillion by early 2008• Already larger than hedge funds
  • 7. Future leadershipis about emotion
  • 8. Don’t believe market research
  • 9. Fast A news story can destroy a brand in a week TRUST at RISK Hard to gain Easy to lose
  • 10.  ??• 2 years old• No advertising• 400 million videos a day• Impact on recruitment
  • 11. • "Perfection!, Wonderful hotel. Good value, beautiful views." A TripAdvisor Member, Pittsburgh, July 20, 2007 This was the most beautiful hotel we have ever stayed in! Just perfect. Service was also perfect. We decided to stay on another week.... “Worst hotel I have ever been in. Should be closed down." A TripAdvisor Member, Chicago, IL, July 12, 2007 NEVER stay in this terrible place. Wife very sick with food poisoning. Rats running around restaurant. Toilet leaking. Rude staff....
  • 12. Online HR Challenges• xxxxx is like working for that two-faced, back-stabbing "so-called" friend you wish you had neve... Read More• Just to give an overall perspective. I am trying hard not to EVER buy a product from this company a... Read More• I am quite disappointed in the culture and diversity at xxxxx. The culture is similar to a popu... Read More
  • 13. 1 billion children in Africa andAsia will enterlabour market
  • 14. China – 23 million people a year  cities 500m  800m by 2020
  • 15. UrbanTribal Female Crisis • Most Unilever sales to women • Half best talent coming in is female • Most women leave Unilever early • Solve talent shortage
  • 16. EuropeDying 4 couples needed toproduce just one great- grandchild
  • 17. Expect huge impact of EU accession countries on labour markets• 650,000 new Polish workers already in UK• 1 million more people every 3 years?• £60 return flight
  • 18. 65% of all those over 65 who have ever lived are alive today 75% of all UK and US wealth owned by those over 65
  • 19. 1 millionpeople over90 years old in Italy by 2026
  • 20. Single Most Dominant Health Factor Will Be Ageing • 65% health budget • Rising fast • But almost all major diseases are age-related
  • 21. “Yesterday’s drugs were aboutneed: tomorrow’s will be aboutliving better and staying young”
  • 22. Sexual Performance
  • 23. Total body lift – works in mice and rats Elastomore Intravenous Facelift
  • 24. Live to 150 years old?• Mice are living to a human equivalent of 150 years old using non-toxic, low cost therapy
  • 25. Tribal Tribalism conflictsIslamic v ChristianPalestinian landKosovo / BosniaNorthern IrelandChechnyaRwanda / BurundiBlack v White
  • 26. Global instability from growing gap between rich and poor
  • 27. Tribal Tribal leadership  rapid change People need to belong Sense of identity Family New customer tribes Unilever tribes Culture Income Internal
  • 28. Fast Changing Faster Lessons from Reebok
  • 29. The Biggest Question of All
  • 30. One GroupUniversal or just Break it Up!
  • 31. Expect many more huge mergerseven though70% destroy value  breakups
  • 32. Urban Dominance of China - IndiaFrom tent to middle class in less than 20 yearsHundreds of millions more consumers
  • 33. India China2.3 births per 100 1.3 births per 100 Family spends! Family saves! Worker surplus Worker shortage
  • 34. Russia –Opportunities and Challenges
  • 35. Growth of New Global Players• 3 out of 10 largest banks by market cap are Chinese owned• Big new players drawing talent
  • 36. $24bn corporation. One of world’s most cost- efficient aluminium and copper producers. Hindalco = Fortune 500 Company. Largestaluminium rolling company No. 1 in viscose staple fibre. • The 3rd largest producer of insulators. • The 4th largest producer of carbon black. • The 11th largest cement producer globally
  • 37. Expect 150,000 branded stores in India alone by 2025
  • 38. WHY “OLD” OUTSOURCINGSTORY IN INDIA NEARLY OVER
  • 39. Universal Business / Knowledge Process Outsourcing • Story will change fast • Rising salary costs will weaken some business cases
  • 40. New ways needed to manage virtually
  • 41. Time to go Offline
  • 42. Export Driven EconomiesCoastal Drivers of Growth
  • 43. Universal Low Cost World of Shipping • 150 km container journey in UK by road costs more than ship from UK to Shanghai
  • 44. Radical New Shape of Politics Old Party Politics New Issues World view Narrow agenda Systematic Campaign History New causes Tradition Radical Left / Right Sometimes irrational
  • 45. Cause- related Marketing •81% more likely to buy product linked tocause they care about – or apply for job?
  • 46. Sustainability
  • 47. Global Warming - facts
  • 48. CO2 at highest level for 1 million years
  • 49. Conflicts over Water • Managing long rivers across national borders
  • 50. Construction BoomChina = 40% world’s cement
  • 51. Infrastructure is an issue egtransport / air quality in big cities
  • 52. Who cares about the strategy? Does it really matter?
  • 53. Success in future willmean doing great things in the right way
  • 54. Crisis of Purpose at Work• 90% of 30-40 year olds want to leave conventional business jobs• 60% of 25-35 year olds feel unfulfilled in careers• 90% are looking for a higher purpose at work• 59% say they seen no meaningful purpose in their work or organisation
  • 55. Employee Passion / Engagement• Gallup meta-survey > 10 million people• Businesses in top half of engagement score – 86% more likely to have better customer metrics – 70% more likely to have low staff turnover – 70% more likely to be highly productive – 44% more likely to be profitable• Only 33% of US employees are engaged
  • 56. Making a Difference
  • 57. People with Purpose are Unstoppable
  • 58. Ethical New trend – get a life• 10,000 US, Japanese and UK managers• Work-life balance is now first or second most important factor in looking for a job• Second greatest career priority in 1,000 young managers Managing imbalance is about friends and family
  • 59. • 6 out of 10 Americans work for nothing – 73% in the UK• Volunteers up from 83 to 100 million from 1987 – 1999• Average 200 hours a year• 20 billion hours a year• Value same as 12% Federal Budget• 4.5% GDP Volunteering is about…. ?????
  • 60. Ethical Companies talk about • Growth • Profits • Shareholder value ( + customers…)
  • 61. Ethical Individuals talk about… • Own needs • Family + friends • Community • Wider world
  • 62. The ultimate slogan• For individuals – your own needs• For family – people close to you• For community – neighbourhood or nation• For the whole earth – the good of all
  • 63. • Fast / Urban / Universal• Tribal / Radical / Ethical• Empowerment
  • 64. Your View of the Future• Post-it Notes – Brainstorm on your own – Key trends - one yellow note for each idea – Plus issues of importance to Unilever talent• Share samples with each other on tables
  • 65. Sorting ideas onto boardsAgree titles for these boards as whole groupEg Political, Demographics, Science / Tech, Environmental, TalentPlace each of your Notes onto the right board – and into right area
  • 66. Sort onto boards - and into grid Likely Possible UnlikelyShort termMedium term Longer term
  • 67. Reflections on Group View• Patterns on the boards• Differences in estimates• Patterns of trends• Surprises?• What is the “big story?”
  • 68. Scenario Building• Which ideas are most important / interesting from your point of view• Write down 5-8 Notes from board, and take them to your own team• Whole team places all collected ideas on post-it notes on a blank flipchart• Begin to think about a sequence of events over next 5-8 years that might include some / all of these
  • 69. Develop Timeline 2008-2017What happened How Unilever / HR responded• In wider world• In your sector• In what year• What happened next...
  • 70. CNN Interview• One of your group will be interviewed• Chose a date from 2012-2015• You are the outgoing CEO who was previously head of HR• Looking back, greatest achievements• Greatest surprises• Take us back through some of the major events• How did Unilever respond?
  • 71. Feedback and Debrief Challenges, Opportunities
  • 72. Patrick Dixon is Chairman of Global Change Ltd, Author of 15 books and has been ranked one of the 20 most influential business thinkers alive today (Thinkers 50)future of human resources workplace motivation and leadership for Unilever (2008) 500 videos of keynotes http://www.youtube.com/user/pjvdixon Over 4 million views Dixon’s Futurist Website http://www.globalchange.com/ 14 million unique visitors.