Agile Leadership, Managing Uncertainty, Major trends - Conference Keynote Speaker
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Agile Leadership, Managing Uncertainty, Major trends - Conference Keynote Speaker

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Leadership in uncertain times, managing risk, seizing opportunity, strategies for growth and success. Impact of digital technology, shifts in consumer behaviour. Keys to sustainable business.

Impact on future business strategy. Leadership and change management. Managing uncertainty and rapid change. Risk management in supply chains, suppliers, retail and consumer changes, political events, disaster recovery, banks, banking and financial services, reputational risk management, corporate risk, fraud risk, uninsured claims, loss of intellectual capital, theft, climate change risks. Currency risks and hedging risks, oil price hedge, commodity price rises, bankruptcy of key suppliers. Loss of key leaders - risks to leadership teams. Risks of new government laws and industry regulations. Patent infringements and piracy risks. Insuring risk and risk management in business. Contingency planning. Agile Leadership styles and decisions, faster Web marketing. Online sales. Impatient consumers and consumer choices. Rapid innovation.

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Agile Leadership, Managing Uncertainty, Major trends - Conference Keynote Speaker Presentation Transcript

  • 1. Dr Patrick Dixon Chairman Global Change LtdTake Hold of the FutureHow to lead in uncertain times
  • 2. Patrick Dixon is Chairman of Global Change Ltd,Author of 15 books and has been ranked one of the 20 mostinfluential business thinkers alive today (Thinkers 50)Agile Leadership, ManagingUncertainty, Major Trends - keynotefor Prague Leadership Summit (2012)500 videos of keynoteswww.youtube.com/pjvdixonover 4 million viewswww.globalchange.com14 million unique visitors
  • 3. 3
  • 4. 4
  • 5. Lead in Uncertain TimesfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  • 6. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  • 7. Who cares about the strategy?MISSION
  • 8. $20,000 challenge
  • 9. Dr Patrick DixonLife’s too short todo what you don’tbelieve in
  • 10. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  • 11. Future  of  Iran  nuclear  programme
  • 12. • Click  to  edit  Master  text  styles21
  • 13. • Click  to  edit  Master  text  styles22
  • 14. 23Chance of 2 in 24 people sharing same birthday
  • 15. 24Chance of 2 in 24 people sharing same birthday
  • 16. 25Chance of 2 in 30 people sharing same birthday
  • 17. 26Chance of 2 in 50 people sharing same birthday
  • 18. 27Chance of 2 in 57 people sharing same birthday
  • 19. •EU330m moreEU1 trillion debt
  • 20. The future is about
  • 21. The future is aboutEMOTION
  • 22. 1 billion children  cities
  • 23. Online  Boom
  • 24. •EU online spending EU 200 billion in 2011•More than all US online sales•20% growth year on year (US only 12%)•6% retail sales•Shoppers spend EU1300 a year (25 items)
  • 25. 45New delivery models
  • 26. EuropeDying4 couples neededto produce just onegreat-grandchild
  • 27. 1 million voters over90 years old in Italyby 2026
  • 28. OlderMoney
  • 29. • After 20 years - 80% alive v 50%51Monkeys on diet live longer
  • 30. YourBrainCanRepair
  • 31. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  • 32. Listen to Customers and Staff
  • 33. 57
  • 34. 80%  lost  in  20  seconds
  • 35.                
  • 36. Text
  • 37. Some  users  in  France  >  30  gig  in  days
  • 38. ONECUSTOMER一位顾客Home 家Work 工作Online 在线Offline 离线Sales 销售Entertain 娱乐Mobile 移动设备Chat 聊天Social web 社交网络Mobile 移动设备TV / video 电视/视频
  • 39. Would they recommendto a friend ?
  • 40. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  • 41. 71
  • 42. SAVECASH
  • 43. COST CUTTINGCan be demoralising
  • 44. REDUCECORE TEAMFocus on Multi-talent
  • 45. Different in Emerging Nations
  • 46. • Zettabyte = 1024 ExabytesExabyte = 1024 PetabytesPetabyte = 1024 TerabytesTerabytes = 1024 Gigabytes Thats adata explosion of 44x inDataSecurityandBackup
  • 47. 79
  • 48. DIVERSIFYProductsRegionsSuppliers
  • 49. Apple adds Sharp to Samsungscreens suppliers81+
  • 50. USEEXPERTADVISORSExpert AdviceBeyond Compliance
  • 51. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  • 52. 33%  in  UK  don’t  watch  live  TV
  • 53. 1  trillionpages  a  month
  • 54. 95%  EU  bandwidth  soon  video
  • 55. "Perfection!," TripAdvisorMember, May 28, 2012 Thiswas the most beautiful hotel"Terrible! TripAdvisorMember, April 15, 2012Terrible place, rats, dirty, noisy
  • 56. Oil >$100 a barrel accelerates innovationEven strong climate sceptics “go green”
  • 57. Carbon  ReducLon
  • 58. 120,000 terawatts of sunlight /day7,000 times total power use
  • 59. 120,000 terawatts of sunlight /day7,000 times total global power usePower Moscow from Libyan Desert
  • 60. 30 million acres lostEU 5% gasoline and dieselfrom food25% of 2010 US grain  fuel
  • 61. 102
  • 62. PayPal      $141m  -­‐  $4bn              2009-­‐11  
  • 63. M-­‐Pesa  -­‐  Kenya  -­‐  15m  people  -­‐  $9bn  pa
  • 64. Vodafone Mastercard SprintVamoosle
  • 65. 2010                                                  2013                                    2015                                                    Data
  • 66. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  • 67. FlatterAgileStructure
  • 68. Leadership nevercomes from position
  • 69. MeetMoreOften
  • 70. SCENARIOS“What if....?”more than oneSTRATEGY
  • 71. 113
  • 72. Smaller=Faster !
  • 73. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  • 74. Life too short to do things you don’t believe in
  • 75. Let your passion shineOnly sell whatyou believe in-Ethical
  • 76. PassionPassionfromPurposenotPressure
  • 77. COMMUNICATE and STABILISEExplain - share - involve - listenKeep changes to the minimum119
  • 78. GREATGood Reasons EnergiseAll TeamsGREAT Teams – innovate, sell, lead
  • 79. Employee Passion / Engagement Gallup meta-survey > 10 million peopleBusinesses in top half of engagement86% more likely to have better customer metrics70% more likely to have low staff turnover70% more likely to be highly productive44% more likely to be profitableOnly 33% of US employees are engaged
  • 80. Crisis of Purpose at Work60% 25-35 year olds unfulfilled in careers83% having a “quarter-life crisis”90% looking for a higher purpose at work59% say they seen no meaningful purposein their work or organisationPEthical
  • 81.  Growth Profits Shareholder value( + customers…)Companies talk aboutEthics
  • 82. Individuals talk about…personal needsfamily and friendscommunityworldEthics
  • 83. All sales based on a promisePurpose of business is to deliver on the promiseProfit is your reward for doing soPurpose of Your Business
  • 84. Secret of all changemanagementConvince about opportunity, danger, need for urgentaction, and how to create a better future
  • 85. The Issue is PassionPassion….for life outside workand the lack of passion at work.
  • 86. Started care and prevention fromour home in 1988 – M25 area
  • 87. President of theWorld
  • 88. President of theWorld
  • 89. Connect with all the passions of thehuman heart and they will follow youto the ends of the earth, promote yourproducts and services with pride.They will reduce your risks, gladlysupport your wider mission... and whatis more, they may even be willing towork for you for next to nothing.
  • 90. Lead in Uncertain TimesfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  • 91. Build a Better Worldindividual family community world
  • 92. Patrick Dixon is Chairman of Global Change Ltd,Author of 15 books and has been ranked one of the 20 mostinfluential business thinkers alive today (Thinkers 50)Agile Leadership, ManagingUncertainty, Major Trends - keynotefor Prague Leadership Summit (2012)500 videos of keynoteswww.youtube.com/pjvdixonover 4 million viewswww.globalchange.com14 million unique visitors