Agile Leadership, Managing Uncertainty, Major trends - Conference Keynote Speaker

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Leadership in uncertain times, managing risk, seizing opportunity, strategies for growth and success. Impact of digital technology, shifts in consumer behaviour. Keys to sustainable business.

Impact on future business strategy. Leadership and change management. Managing uncertainty and rapid change. Risk management in supply chains, suppliers, retail and consumer changes, political events, disaster recovery, banks, banking and financial services, reputational risk management, corporate risk, fraud risk, uninsured claims, loss of intellectual capital, theft, climate change risks. Currency risks and hedging risks, oil price hedge, commodity price rises, bankruptcy of key suppliers. Loss of key leaders - risks to leadership teams. Risks of new government laws and industry regulations. Patent infringements and piracy risks. Insuring risk and risk management in business. Contingency planning. Agile Leadership styles and decisions, faster Web marketing. Online sales. Impatient consumers and consumer choices. Rapid innovation.

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Agile Leadership, Managing Uncertainty, Major trends - Conference Keynote Speaker

  1. 1. Dr Patrick Dixon Chairman Global Change LtdTake Hold of the FutureHow to lead in uncertain times
  2. 2. Patrick Dixon is Chairman of Global Change Ltd,Author of 15 books and has been ranked one of the 20 mostinfluential business thinkers alive today (Thinkers 50)Agile Leadership, ManagingUncertainty, Major Trends - keynotefor Prague Leadership Summit (2012)500 videos of keynoteswww.youtube.com/pjvdixonover 4 million viewswww.globalchange.com14 million unique visitors
  3. 3. 3
  4. 4. 4
  5. 5. Lead in Uncertain TimesfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  6. 6. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  7. 7. Who cares about the strategy?MISSION
  8. 8. $20,000 challenge
  9. 9. Dr Patrick DixonLife’s too short todo what you don’tbelieve in
  10. 10. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  11. 11. Future  of  Iran  nuclear  programme
  12. 12. • Click  to  edit  Master  text  styles21
  13. 13. • Click  to  edit  Master  text  styles22
  14. 14. 23Chance of 2 in 24 people sharing same birthday
  15. 15. 24Chance of 2 in 24 people sharing same birthday
  16. 16. 25Chance of 2 in 30 people sharing same birthday
  17. 17. 26Chance of 2 in 50 people sharing same birthday
  18. 18. 27Chance of 2 in 57 people sharing same birthday
  19. 19. •EU330m moreEU1 trillion debt
  20. 20. The future is about
  21. 21. The future is aboutEMOTION
  22. 22. 1 billion children  cities
  23. 23. Online  Boom
  24. 24. •EU online spending EU 200 billion in 2011•More than all US online sales•20% growth year on year (US only 12%)•6% retail sales•Shoppers spend EU1300 a year (25 items)
  25. 25. 45New delivery models
  26. 26. EuropeDying4 couples neededto produce just onegreat-grandchild
  27. 27. 1 million voters over90 years old in Italyby 2026
  28. 28. OlderMoney
  29. 29. • After 20 years - 80% alive v 50%51Monkeys on diet live longer
  30. 30. YourBrainCanRepair
  31. 31. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  32. 32. Listen to Customers and Staff
  33. 33. 57
  34. 34. 80%  lost  in  20  seconds
  35. 35.                
  36. 36. Text
  37. 37. Some  users  in  France  >  30  gig  in  days
  38. 38. ONECUSTOMER一位顾客Home 家Work 工作Online 在线Offline 离线Sales 销售Entertain 娱乐Mobile 移动设备Chat 聊天Social web 社交网络Mobile 移动设备TV / video 电视/视频
  39. 39. Would they recommendto a friend ?
  40. 40. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  41. 41. 71
  42. 42. SAVECASH
  43. 43. COST CUTTINGCan be demoralising
  44. 44. REDUCECORE TEAMFocus on Multi-talent
  45. 45. Different in Emerging Nations
  46. 46. • Zettabyte = 1024 ExabytesExabyte = 1024 PetabytesPetabyte = 1024 TerabytesTerabytes = 1024 Gigabytes Thats adata explosion of 44x inDataSecurityandBackup
  47. 47. 79
  48. 48. DIVERSIFYProductsRegionsSuppliers
  49. 49. Apple adds Sharp to Samsungscreens suppliers81+
  50. 50. USEEXPERTADVISORSExpert AdviceBeyond Compliance
  51. 51. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  52. 52. 33%  in  UK  don’t  watch  live  TV
  53. 53. 1  trillionpages  a  month
  54. 54. 95%  EU  bandwidth  soon  video
  55. 55. "Perfection!," TripAdvisorMember, May 28, 2012 Thiswas the most beautiful hotel"Terrible! TripAdvisorMember, April 15, 2012Terrible place, rats, dirty, noisy
  56. 56. Oil >$100 a barrel accelerates innovationEven strong climate sceptics “go green”
  57. 57. Carbon  ReducLon
  58. 58. 120,000 terawatts of sunlight /day7,000 times total power use
  59. 59. 120,000 terawatts of sunlight /day7,000 times total global power usePower Moscow from Libyan Desert
  60. 60. 30 million acres lostEU 5% gasoline and dieselfrom food25% of 2010 US grain  fuel
  61. 61. 102
  62. 62. PayPal      $141m  -­‐  $4bn              2009-­‐11  
  63. 63. M-­‐Pesa  -­‐  Kenya  -­‐  15m  people  -­‐  $9bn  pa
  64. 64. Vodafone Mastercard SprintVamoosle
  65. 65. 2010                                                  2013                                    2015                                                    Data
  66. 66. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  67. 67. FlatterAgileStructure
  68. 68. Leadership nevercomes from position
  69. 69. MeetMoreOften
  70. 70. SCENARIOS“What if....?”more than oneSTRATEGY
  71. 71. 113
  72. 72. Smaller=Faster !
  73. 73. Manage UncertaintyfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  74. 74. Life too short to do things you don’t believe in
  75. 75. Let your passion shineOnly sell whatyou believe in-Ethical
  76. 76. PassionPassionfromPurposenotPressure
  77. 77. COMMUNICATE and STABILISEExplain - share - involve - listenKeep changes to the minimum119
  78. 78. GREATGood Reasons EnergiseAll TeamsGREAT Teams – innovate, sell, lead
  79. 79. Employee Passion / Engagement Gallup meta-survey > 10 million peopleBusinesses in top half of engagement86% more likely to have better customer metrics70% more likely to have low staff turnover70% more likely to be highly productive44% more likely to be profitableOnly 33% of US employees are engaged
  80. 80. Crisis of Purpose at Work60% 25-35 year olds unfulfilled in careers83% having a “quarter-life crisis”90% looking for a higher purpose at work59% say they seen no meaningful purposein their work or organisationPEthical
  81. 81.  Growth Profits Shareholder value( + customers…)Companies talk aboutEthics
  82. 82. Individuals talk about…personal needsfamily and friendscommunityworldEthics
  83. 83. All sales based on a promisePurpose of business is to deliver on the promiseProfit is your reward for doing soPurpose of Your Business
  84. 84. Secret of all changemanagementConvince about opportunity, danger, need for urgentaction, and how to create a better future
  85. 85. The Issue is PassionPassion….for life outside workand the lack of passion at work.
  86. 86. Started care and prevention fromour home in 1988 – M25 area
  87. 87. President of theWorld
  88. 88. President of theWorld
  89. 89. Connect with all the passions of thehuman heart and they will follow youto the ends of the earth, promote yourproducts and services with pride.They will reduce your risks, gladlysupport your wider mission... and whatis more, they may even be willing towork for you for next to nothing.
  90. 90. Lead in Uncertain TimesfSHARE VISIONSCAN TRENDSCUSTOMER FOCUSCONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE
  91. 91. Build a Better Worldindividual family community world
  92. 92. Patrick Dixon is Chairman of Global Change Ltd,Author of 15 books and has been ranked one of the 20 mostinfluential business thinkers alive today (Thinkers 50)Agile Leadership, ManagingUncertainty, Major Trends - keynotefor Prague Leadership Summit (2012)500 videos of keynoteswww.youtube.com/pjvdixonover 4 million viewswww.globalchange.com14 million unique visitors

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