Knowledge Management
The Lever and the Windmill

The Lever
“Knowledge management is the leveraging of the
organization’s collective wisdom…

The Lever
“Knowledge management is the leveraging of the
organization’s collective wisdom…
But, levers require work…

The Lever
“Knowledge management is the leveraging of the
organization’s collective wisdom…
But, levers require work…
Small force over long distance
=
Large force over short distance
Source: http://www.cool-science-projects.com/images/man-and-lever.jpg

Leverage
…the same amount of work…

Leverage
Equation proving the disadvantage of leverage:

The Windmill
The wind is
already there…

The Windmill
…why not use it?
(without the work)

The Windmill
Use existing data sources (i.e.,
the wind) to power other systems:

The Windmill
Use existing data sources (i.e.,
the wind) to power other systems:
The wind can be data from:
Records Management Systems
•
Document Management Systems
•
Time and Billing Systems
•
Enterprise 2.0 Systems
•
Other
•

The Windmill

The Windmill
The wind can power:
• Document Retrieval Systems
• Expertise Location Systems
• FAQ Sites
• Knowledge Bases
• Financial Dashboards
• Business Decisions
• Other