1 Resume Pat Technical_2013


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1 Resume Pat Technical_2013

  1. 1. PATRICIO E. DE LOS SANTOS 2414 South Clark Drive http://www.linkedin.com/in/patricioedelossantos Home: (480) 656-9830 Tempe, AZ 85282-2919 Email: patricioedls@msn.com Cell: (602) 751-5224 SUMMARY Senior management professional with extensive experience in senior supervision and in clean room environments. Proven results in leading technical and non-technical teams to achieve desired quality results. Career transition. • Analytical skills • Dependable, Detailed oriented • Coaching, Leadership (Lead by Example), Mentoring skills • Fast Learner, Multi-tasker • Customer Service skills (internal, external) • Individual and Team Contributor • Effective verbal and written communication skills • New Hire Orientation • Excellent Interpersonal skills • Payroll, Recruiting • Influencing skills • Positive attitude • Organizational skills • Strong work ethic • Problem Solving skills • Training, Computer literate PROFESSIONAL EXPERIENCE MACY’S, INC., Scottsdale, AZ 2013 - Present Retail Sales Associate (Men’s Dress Clothing and Shoe Department) Work as part of a team to meet individual, department and store objectives. Greet and make a connection with each customer; actively listen to determine his/her needs and present options to meet those needs. Utilize product knowledge and selling skills to build repeat business and create a lasting positive impression of you, your store, and Macy’s. Maintain selling floor, stock areas, and fitting rooms where applicable to present a clean, neat, and easy to shop environment. Follow all Loss Prevention and safety procedures. Perform other duties as required. ARBONNE INTERNATIONAL (SELF-EMPLOYED), Tempe, AZ 2012 - Present Independent Consultant (Network Marketing and Sales) Introduce new Preferred Clients and/or Business Consultants to the Arbonne products and services. Administrative task responsibilities, educate, teach and train prospective Business Consultants. The idea is to provide skin care products unparalleled in quality and effectiveness developed in Switzerland in 1975, when one man, Petter Mørck, together with a group of leading bio-chemists, biologists and herbalists, fulfilled his vision and founded Arbonne. Arbonne's skin care products, based on botanical principles, became a reality in the United States in 1980 and are now shared throughout the world through Arbonne's network of Independent Consultants. Building on these same founding principles, Arbonne's product line has since grown to include both inner and outer health and beauty products that are unparalleled in quality, safety, value, benefits and results! Botanically Based. Pure. Safe. Beneficial. Plant & Herbs + Science & Technology. Skin Care. Color. Nutrition. Weight Loss. Aromatherapy. Formulated in Switzerland. Made in the USA. SELF-EMPLOYED, Tempe, AZ 2010 - 2012 Visitation Supervisor / Office Manager (Subcontractor, Part-Time, Family and Children Services) Supervise family court ordered Parent-Child visitations. Main duties are to observe, document, and report supervised parenting time. Family Court hearings/testimony, weekly bank deposits, timecards, scheduling, filing/copying/printing, ordering of supplies, client intake. ON SEMICONDUCTOR, INC., Phoenix, AZ 2010 - 2010 ON Semiconductor (Nasdaq: ONNN) is a preferred supplier of efficient semiconductor technologies to customers in the computing, communications, consumer, automotive, medical, industrial, and military/aerospace markets.. Senior Manufacturing Supervisor (temporary position through Superior Technical Staffing Resources, Inc. (Contract ended)). Supervised, coached, managed, and led a team of 28-Manufacturing Associates in the Etch/Photo/Photoglass areas to achieve daily manufacturing goals. 5S manufacturing program. Used PROMIS Manufacturing processing system.
  2. 2. • Working Senior Manufacturing Supervisor (certified, light maintenance, and metrology). PATRICIO E. DE LOS SANTOS PAGE 2 STMICROELECTRONICS, Phoenix, AZ 1997 - 2009 One of the world’s largest semiconductor companies with net revenues of US$10.0 billion in 2007. Senior Manufacturing Supervisor / Technical Team Leader Supervised, coached, managed, and led a team of 20-32 technicians to achieve daily manufacturing goals (Etch, Etch/T84, Diffusion areas). Managed shift training, Cleanroom Protocol/Audits/Tours, Wafer Handling, Quality/Smart Yield system, improving yield by 10%, cycle time reduction to 2-mask layers/day, reclaim system, performance appraisals, merit system, payroll, Manufacturing Excellence program, Lean Manufacturing, 5S manufacturing program, Gung Ho! Philosophy, Supervisory Safety Team member. Used Workstream Manufacturing processing system. • Working Senior Manufacturing Supervisor (certified, light maintenance, and metrology). • Etch: FSI Mercury Cleans, Megasonic Reclaim/Wetbench, ACI/AEI, Oxide (LAM XL/Exelon Alliance), Poly (LAM Alliance 9408), Metal (LAM Alliance 9600), Semitool solvent strip, Excelis Gemini GPL/GES CF4 Ashers, Excelis Gemini/Fusion PCU UV Bake, Metrology (Thermowave Opti-probes, Tencor KLA), and WIP transporters). • Etch/T84: FSI Mercury Cleans, Megasonic Reclaim/Wetbench, ACI/AEI, Oxide (LAM XL/Exelon Alliance), Poly (LAM Alliance 9408), Metal (LAM Alliance 9600), Semitool solvent strip, Excelis Gemini GPL/GES CF4 Ashers, Excelis Gemini/Fusion PCU UV Bake, Metrology (Thermowave Opti-probes, Tencor KLA), Tape, De-tape, Parametric Testing/T84, WIP transporters). • Diffusion/CVD: Thermco vertical furnaces, FSI Mercury Cleans, Megasonic wetbench, Thermowave Optiprobes, Tencor KLA; Cleans, Oxides, Poly, Teos, Nitride, Anneal, Reflow, Plasma, EB/Redep, Passivation, WJ (Watkins Johnson), Megasonic Reclaim/Wetbench, Laserscribe/Starts Cell, RTA. • Taught and organized Manufacturing Excellence curriculum program for A-Shift. • Interviewed, selected, trained, and documented manufacturing and temporary personnel. • Completed Making My Job Easier (MMJE) Projects/Presentations #1-8 to improve production by 10%. • Individual and team building skills. • Analytical and problem solving skills. • Implemented the Individual Initiative Process to document and monitor manufacturing technician certifications and training history. • Recruited manufacturing technicians and engineering professionals at job fairs (i.e., Jobing.com). ARIZONA STATE UNIVERISTY, Tempe, AZ 1996 - 1997 College of Education Interim Coordinator for College of Education Communications (April 1997 – June 1997) General communications information specialist for College of Education Newsletter, College Activities Calendar, and College Publications (i.e., Aspire). Using Microsoft Office Suite (Word, Excel, PowerPoint, Project), Netscape Navigator, QuarkXPress, Claris Works and Adobe Photoshop (Macintosh based platforms). • Co-Published College of Education Aspire Magazine for Academic year. • Scheduled photo shoots, interviews, researched and organized articles for COE publications. Interim Computer Site Supervisor (September 1996 – March 1997) Supervised and managed the Technology Resource Lab/Computer-Media Centers including 10-graduate students and 13- work study hourly students. Maintained equipment, purchasing, HR documentation, inventory records, provided computer and media needs for students and faculty. • Completed Computer Site upgrades (i.e., new computers, hard drives, software). • Completed upgrades to Multi-Media centers (i.e., new media equipment and electronics). MOTOROLA, INC., Phoenix, AZ 1983 - 1996 Global leader in forefront of communication inventions and innovations for nearly 80 years. Senior Manufacturing Supervisor / Teams Coordinator Supervised, coached, managed, and led a team of 30-40 Manufacturing Technicians to achieve daily manufacturing goals. Experienced as a Unit Supervisor (C-1 Shift), Manufacturing Supervisor in the Etch area and Probe area (working supervisor…certified, light maintenance and metrology), Production Training Instructor (Etch, Photo, Diffusion, Metals, PROMIS), General Clerk, Back-Up Lead Production Operator (BLPO), and Wafer Processing Operator (Crystal grow,
  3. 3. PATRICIO E. DE LOS SANTOS PAGE 3 Saw, Cleans, Etch, Polish, Final Inspection), Six Sigma manufacturing. Used PROMIS/TRAK Manufacturing processing system. • Wafer Processing Operator, General Clerk, Production Training Instructor, Working Senior Manufacturing Supervisor (certified, light maintenance, and metrology). • Start Cell (incoming raw wafers and packaging), Diffusion (Thermco horizontal furnaces, wet cleans, spin dryers, metrology), Photoresist (HMDS ovens, Negative/Positive resist dispensing tracks, Canon/Stepper/Ultratech aligners, track developers, ADI), Etch (Wet/Dry-Tegals, ACI/AEI), Implant (Nova), Metals (MRC metal deposition tools, Thermco heat treat furnace), Backgrind (disco grinders), and Probe processes (Backgrind, Class Probe, Unit Probe, Defect/ink inspection and Die Cage processes). Wet (Oxide), Dry (Tegals), and Metal Etch (Aluminum, Gold), EMO (crystal grow, saw, polish, cleans, final inspection). Fab (Cleanroom Protocol/Audits/Tours and Wafer Handling). • Led all Total Productive Manufacturing (TPM) activities for the department (coached, mentored, facilitated, and led teams). • Coordinated the N06 Manufacturing Specialist program. • Taught SEMI-E10 Maintenance Downtime Standards classes. • Taught PROMIS Manufacturing computer/processing system classes. • Excellence In Quality Improvement Award, Motorola, May 1996. EDUCATION MA, Human Resources (Graduate Candidate 2014) Ottawa University, Phoenix, Arizona BS, Business/Management University of Phoenix, Phoenix, Arizona A.A.S., Total Quality Management Leadership A.A.S., Management/Supervision A.A., General Business Mesa Community College, Mesa, Arizona National Professional Certification in Customer Service Maricopa Workforce Connection (job training courses) Right Management (job training courses) Supervised Visitation Network (job training courses) Bilingual (English / Spanish - able to speak and understand Spanish at the intermediate level) AWARDS Achieved several recognitions (interpersonal skills, quality, leadership), STMicroelectronics Nominated for Best Team for Making My Job Easier #7 (MMJE), STMicroelectronics Completed Dale Carnegie Leadership Seminar, STMicroelectronics Excellence in Quality Improvement Award, Motorola Total Customer Satisfaction Showcase Team Member, Motorola 11+ years Perfect Attendance, Motorola President's Award of Recognition, Mesa Community College National Dean's List, Mesa Community College Certificate of Total Quality Management Leadership Certificate of Management/Supervision
  4. 4. PATRICIO E. DE LOS SANTOS PAGE 4 OTHER (Motorola/STMicroelectronics) Making My Job Easier (MMJE) presentations #1 through #8 Individual Initiative Process (IIP) Lean Manufacturing 5S Manufacturing Six Sigma Manufacturing Manufacturing Excellence Coordinator for A-Shift Manufacturing Safety Supervisor Representative for A-Shift eLABOR and KRONOS Payroll System expert Conducted Fab audits and tours for external/internal customers