E commerce and b2 b
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E commerce and b2 b

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    E commerce and b2 b E commerce and b2 b Presentation Transcript

    • PRESENTED BY: RAKESH A (U113163) RANJANA PATIL (U113164) ROHIT SHEKHAR (U113165) SAMIT PATNAIK (U113166) SAMYAK SABAT (U113167) SANJEEBAN MOHANTY
    •  Buying and selling of products or services over electronic systems such as the Internet and other computer networks.  The entire online process of developing, marketing, selling, delivering, servicing and paying for products and services.
    • Conducting e-commerce with individuals outside a firm requires  Establishing an electronic presence in the virtual world.  This is done by creating a website.  These pages contain the information that a company wishes to share with others.  Includes catalogue of goods and services for sale.
    • Some of the successful elements of an e-commerce website are -  displaying product information/pictures clearly  offering multiple payment options  providing telephone support  including postage & taxes in purchase price  giving a money back guarantee  working on a secure platform.
    • Figure : Transaction process
    • Customers typically need to:  generate and approve purchase orders  accept and verify deliveries  receive and approve invoices  make payments  link purchases into accounting, inventory management, production control and/or other internal systems  Track status of orders, delivery dates and invoices
    • Amazon www.amazon.com The portal proposes different articles from different brands offering the consumer a large choice of products. The retailer
    • iTunes and Harvard Business Review www.apple.com/itunes/store and www.hbsp.harvard.edu User pays to get the entertainment content provided by the site. The Content Providers
    • eBay www.ebay.com The user sells to the user by auctions. THE E-AUCTION SITE
    •  Inexpensive way to help customers and suppliers find one another  Enhanced and simplified product selection  Consistent pricing in industries  Improved information transfers between customers and suppliers  Improved post-sale service  Ex: Dell Computer now achieves around half its sales from the Internet.
    •  B2B E-Commerce is the electronic exchange of business documents between businesses for the purpose of conducting commerce.  Electronic Data Interchange (EDI) is a standard format for exchanging business data between businesses.
    • Dell www.dell.com The company sells computers to other companies via the internet. The interaction can also be done via the phone. Example 1: The e-auctions site
    • Alibaba www.alibaba.com Wholesale retailers get in touch with business buyers and bargain over the internet over the products. They can also enter in contact via the phone. Example 2: The wholesale portal
    •  Scalability  Improved efficiencies  More customers  Increased sales  Improved brand awareness  Analytics
    •  Meet defined needs perceived as important by buyers  Perform all activities in sales and distribution process that are expected by customers  Provide additional value to customers as compared to other competitors