Offers In addition to the benefits of product usage, consider the offer you are going to make. These other components of the offer might include a free gift, an introductory discount or low rate finance, to name but a few. Offers can impact very positively on response. Beware however that your offer meets your objective! If response in droves is what you are after then a really generous offer will secure you that response. If you actually want to attract qualified leads from really interested prospects then a lesser offer will prevent dross applicants. The balance needs to be struck. Check that your offer is relevant to both your target audience and the product in question. If you mismatch the offer to the audience it will not be attractive and may dissuade fence sitters from responding. Before working up your offer look at what your competitors do. Draw up a checklist to compare your proposition with those of your competitors . If you can make offers that do not obviously reduce the price of your product, it is worth trying to do so. If you bring a customer on board at a reduced margin and a special price, there is every chance that they will expect the same come renewal time. Do not forget to look to the future.
You want to keep your cost-per-order or cost-per-inquiry and increase response without increasing your fixed costs which raise your cost-per-order or cost-per-inquiry. If the response increase is great enough to offset these costs then you’ve succeeded.
Direct Marketing 101 Workshop 3 - Presentation Transcript
Direct Marketing 101 Workshop 3 Direct Marketing Appeal & Offer Development (651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
What is the Offer? It’s simply your proposition to the prospect or customer. (651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Why is the Offer Important?
Because the right offer can sell almost anything.
The offer is one of the simplest and most dramatic ways to improve direct marketing results.
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
The Offer is Crucial
All other things being equal, it’s the most crucial of the three parts of response creativity.
It’s important to think of your market as you are structuring your offer.
What’s their sex, age, educational level, special interests, and social-economic status?
How you state the offer counts.
It both selects and involves the prospects.
It determines the quality of the customers who respond.
It’s an important aspect of creativity to find new ways of stating an existing offer.
It’s important to find new offers.
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
What’s Makes Up the Offer?
The products/services
The price of the product/services
The payment terms
The way the offer is worded or pictured
Any incentives, bonuses, extras, premiums
Any time limitations or restrictions
Any free literature or booklets
Any special fulfillment options – free shipping
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Planning Your Offer
The 1 st step in planning your offer is to think about your objective.
Are you trying to get orders by mail?
Produce more sales leads?
Sell subscriptions?
Raise funds?
The more attractive your offer, the better the response to it will be.
Goal – come up with the most attractive offer you can afford to generate immediate action.
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Are all good offers expensive?
Economics of your offer:
You have fixed costs
You have variable costs
Sweeten your offer and make it more attractive without increasing your fixed costs.
Your objective:
To increase response more than enough to offset the added costs involved in improving your offer.
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Types of Offers
Basic offers
Free gift offers
Other free offers
Discount offers
Sales offers
Sample offers
Time limit offers
Guarantee offers
Guarantee offers
Build-up-the-sale offer
Sweepstakes offers
club & continuity offers
Specialized offers
A final offer
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Basic Offers
Right price
Free trial
Money-back guarantee
Cash with order
C.O.D.
Charge card privileges
Bill me later
Installment terms
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Free Gift Offers
Free gift for an inquiry
Free gift for a trial order
Free gift for buying
Multiple free gifts with a single order
Your choice of free gifts
Free gifts based on size of order
Two-step gift order
Continuing incentive gifts
Mystery gift offer
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Other Free Offers
Free information
Free catalog
Free booklet
Free fact kit
Send me a salesman
Free demonstration
Free talent test
Send me a salesman
Free demonstration
Free “survey of your needs”
Free cost estimate
Free dinner
Free film offer
Free house subscription
Gift shipment service
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Discount Offers
Cash discount
Short-term introductory offer
Refund certificate
Introductory order discount
Trade discount
Early bird discount
Quantity discount
Sliding scale discount
Selected discounts
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Sales Offer
Seasonal sales
Reason-why sales
Price increase notice
Auction-by-mail
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Sample Offers
Free sample
Nominal charge samples
Sample offer with tentative commitment
Quantity sample offer
Free sample lesson
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Time Limit Offers
Limited time offers
Enrollment periods
Pre-publication offer
Charter membership (or subscription) offer
Limited edition offer
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Guarantee Offers
Extended guarantee
Double-your-money-back
Guaranteed buy-back agreement
Guaranteed acceptance offer
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Build-Up-The-Sale Offers
Multi-product offers
Piggyback offers
The deluxe offer
Good-better-best offer
Add-on offer
Write-your-own-ticket offer
Bounce-back offer
Increase and extension offers
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Sweepstake Offers
Drawing type sweepstakes
Lucky number sweepstakes
“ Everybody Wins” sweepstakes
Involvement sweepstakes
Talent contests
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Club & Continuity Offers
Positive option
Negative option
Automatic shipments
Continuity load-up offer
Front-end load-ups
Open-ended commitment
“ No strings attached” commitment
Lifetime membership fee
Annual membership fee
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
Specialized Offers
The philanthropic privilege
Blank check offer
Executive preview charge
Yes/no offers
Self-qualification offer
Exclusive rights for your trading area
The super dramatic offers
Trade-in offer
Third party referral offer
Member-get-a-member offer
Name-getter offers
Purchase-with-purchase
Delayed billing offer
Reduced down payment
Stripped-down products
Secret bonus gift
Rush shipping service
The competitive offer
The nominal reimbursement offer
Established-the-value offer
(651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
End of DM 101 Workshop 3 See Workshop 4 to Continue Our complete Direct Marketing 101 Workshop series can be conducted via webcast or in person depending on your preference. For more information about this workshop, others and our consulting services, contact DWS Associates today at (651) 315- 7588 or [email_address] ! (651) 315-7588 Direct Marketing 101 - Appeal & Offer Development
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