Improving the Timeliness of Procurements Industrial Operations Division Surface Forces Logistics Center United States Coast Guard
Improve the timeliness of procurement request fulfillment for the industrial program
The procurement request fulfillment process for the Coast Guard Industrial Program currently takes an average of 9.3 days for a single Type 32 purchase. Procurements are currently fulfilled at ten locations around the Coast Guard, and the average time to make a purchase at each site ranges from 1.9 to 39.1 days according to a recent study. To meet customer needs, procurements fulfillment should be completed within 5 days. The problem has existed for several years.
SIPOC Vendor Purchase order (by credit card) to the vendor Review PR Determine possible sources Obtain quotes, if required Determine appropriate vendor Prepare order Completed Procurement Request (aka brownsheet or PR) Business Manager Shop Foreman Industrial Manager Customer Output Process Input Supplier
Preliminary Communications Plan Decision already made that procurement management will be consolidated at SFLC-IOD. No civilian RIF will be considered. Current procurement fulfillment process unsat with average PR taking 9.3 days to execute. New process will meet or exceed customer requirement of 5 day turnaround for Type 32 purchases. New process must support regulatory and CFO compliance oversight and enforcement.
Presentations at IM Conferences
Notices to post on employee bulletin boards
Talking points for All Hands sessions at industrial facilities
Industrial Managers at the Industrial Support Activities
Senior leadership at the Industrial Operations Division
Oversight officials at the USCG Program Office for Competitive Sourcing (CG-81C)