Knowledge Gathering: Interaction Design + Wayfinding
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  • 1. Interactive Design Group Research Phase 1 Physical Online Mobile Ubiquitous Network GdAM
  • 2. Research Phase 1 Northeastern embraces “technology” and “interdisiplinary studies” as core values, yet there are so many missed opportunities for collaboration between disciplines... GdAM
  • 3. Research Phase 1 Northeastern embraces Much of the technology “technology” and “interdisiplinary infrastructure is in place – it’s just studies” as core values, yet there not utilized to it’s full potential are so many missed opportunities for collaboration between disciplines... GdAM
  • 4. Research Phase 1 Northeastern embraces Much of the technology The University has leading industry “technology” and “interdisiplinary infrastructure is in place – it’s just experts from around the world, and studies” as core values, yet there not utilized to it’s full potential... ample human capital. All it needs are so many missed opportunities is a reason... for collaboration between disciplines... GdAM
  • 5. What Northeastern is currently doing with interactive wayfinding... GdAM
  • 6. Do we have it? Interactivity and Northeastern The short answer is no. However, the potential for Northeastern to embrace interactivity and its ever growing possibilities is there. Northeastern has taken a few steps to look like the high tech university that they are. Unfortunately, they have come to a stop without taking full advantage of the possibilities. The pictures to the left show a relatively new setup that Northeastern has put in the entrance sitting area of Dodge Hall, one of the main business buildings on campus. Two screens flank the sides of the area on pillars (lower left picture), and a large 2X2 screen set up (top left and bottom right) is centered at the sitting area. Along with these screens are 3 computer stations. Sadly, though they only allow the user to log into myNEU. The possibilities with this setup are numerous. While the screens themselves are not touch screens, there could be ways to implement a system where the user can chose what to display. GdAM
  • 7. The campus map... Interactivity and Northeastern By far an ineffective way to help people get from point A to point B. Right now the campus map is a static representation of the Northeastern campus. It tells the viewer where they are and then they need to search through the endless listings and find where they are going, and somehow remember it after the viewer has left the map. At the very least it would be nice for a viewer to plot their course and then have a print out to carry with them at the campus map stations. However, there are many possibilities to bring outdated campus maps into the modern world. Left, Northeastern campus map. Right, MIT campus map GdAM
  • 8. Interactive Web Features campus map this is what we have Northeastern’s online campus map is very outdated. It is not easily accessible, it is fairly confusing, and it is not quickly understood by most students. This would be a quick and easy fix for Northeastern. It would be simple to link an interactive, online map to Google Maps in order to make wayfinding around campus much easier. click for northeastern’s map GdAM
  • 9. consistent design between the websites of northeastern’s colleges Interactive Web Features Northeastern’s online web presence is not strong due to all of our school’s various colleges and programs of study hosting completely different web designs. From general studies, to journalism, to architecture - the designs of these sites are all incredibly inconsistent. If time was taken to redesign the large umbrella of Northeastern’s websites in a much more consistent manner, our university would come across as much thorough, organized, and stable. This is imperative, especially for a university of Northeastern’s caliber. GdAM
  • 10. Interactive Web Features integration of social and creative networking Northeastern’s student portal is severely outdated and lacking in many areas. It is also difficult to navigate and could benefit from a bit of a design facelift, so to speak. On top of that, there is really nothing available which could help students connect with one another this is what we have in order to better campus life. click for myneu GdAM
  • 11. Currently: Mobile “Discover Northeastern” uses a Google map combined with simple explaina- tions of building utilization. A good starting point, but many opportunities for improvement. “Go Huskies” is the athletic department app. It has team scores, standings, links to articles, news photos, and even plays the “Husky Fight song” youTube video. GdAM
  • 12. Home screen with Browsing the map, Click on the arrow and “Get directions” instructions clicking on any get more information. button takes you to building will give you a non-mobile version the name. of the Northeastern website directions page. GdAM
  • 13. You can search for Clicking on “Social You can browse “Info” brings you any buildings, but media” brings you through a few here. All of the nothing else... to this screen, which photos from the NU buttons link to simply links to the media external pages. respective non-mobile catalogue sites. GdAM
  • 14. What are some good examples of interactive wayfinding elsewhere? GdAM
  • 15. On-location Interactive Implementing new ideas Precedents Northeastern is one of the top Boston schools, and a top school in the United States, but it fails to implement ideas and strategies that would reflect that. The MIT media lab is a new building on the MIT campus, and a quick stroll through the building shows that they are dedicated to finding new and innovative ways in media and technology. The floors each have an interactive Samsung touch screens that lets the user see what workshops there are, and a sign up area for and the user so they then can drag and drop themselves into a slot. If Northeastern could implement a similar way to sign up for appointments and programs in the corresponding building, it would be far more efficient than setting up appointments that require waiting in a line or being on hold. Beyond that Northeastern needs to find ways to bring interactivity to their campus maps; online and on campus, and interactivity to buildings and the student body. GdAM
  • 16. Interactive Web Features this is what is possible campus map click for bu’s map Many universities have already taken this step. Boston University’s campus map, for example, has not only linked with Google Maps but also displays multiple, useful features such as “parking lots” and “bike racks”. By merely checking and unchecking those options, the map will display where one can find those locations throughout campus. GdAM
  • 17. Interactive Web Features integration of social and creative networking There are many easy ways for Northeastern to fix these issues and make the student portal a much more exciting place to visit. By incorporating social and creative networking sites such as twitter and flickr, students could advertise for campus activities, post photos from events on campus, and share news and art with one another. click for global college GdAM
  • 18. Mobile: precedents It would be an oversight not to mention the precedents set by GPS wayfinding – the first mobile interactive wayfinding tools. They set the bar for what applications now do. GdAM
  • 19. iPhone apps Developers from around the world have developed apps for wayfinding. They range from: simple scrollable maps... to (almost) ubiquitous computing. http://www.acrossair.com/acros- sair_app_augmented_real- ity_nearestsubway_newyork_for_ iPhone_3GS.htm GdAM
  • 20. Pathfinder: Wayfinding for the visually impaired Using 2D barcodes, RFID technology, cameras, your cell phone and wikipedia – some interactive designers are making it easier for the blind to see... http://www.davidsweeneydesign. com/project/wayfinding/ GdAM
  • 21. And what possibilities does the future hold? GdAM
  • 22. Ubiquitous Computing A vision of the future: Intel UMPC http://www.youtube.com/watch?v=HrzeiUvDZog What are the opportunities when our mobile devices can really communicate with each other and the environment around us? Are we there already? GdAM
  • 23. The Human Network Cisco (and Oglivy’s) Vision What parts of our environment will be interactive, and how will they change the need for wayfinding activities? http://www.youtube.com/watch?v=hAdfYgEapT8 GdAM
  • 24. The Path to Solutions? Northeastern embraces Much of the technology The University has leading industry “technology” and “interdisiplinary infrastructure is in place – it’s just experts from around the world, and studies” as core values, yet there not utilized to it’s full potential... ample human capital. All it needs are so many missed opportunities is a reason... for collaboration between disciplines... Put the money where your mouth Use the hardware we have and Tap into research – use what we is. Universities have to embrace develop our own software. learn right here. the change first – it can pay off economically. GdAM
  • 25. Questions? GdAM
  • 26. Research 4d social: interactive de- David Sweeny Design Boston University site MIT Media Lab sign environments David Sweeny Link Link Lucy Bullivant (ed) Link Google-integrated cam- Visited for kiosk inspira- Link Section on Pathfinder – pus map possibilities tion, research about in- Inspiration for research wayfinding for the ehar- teractive wayfinding for into ubiquitous comput- ing impaired building maps ing designworkplan.com Google Maps acrossair.com The Wayfinding and many more... Sander Baumann Google Earth Link Handbook Link Google Sketchup Seeing the possibilities of David Gibson Insights into iPhone Link augmented reality apps Link apps for wayfinding ans It’s really inspirational if now... Screenshot and Overview for research, screenshots of the apps you think about it... youtube video specifically the overview of electronic media GdAM