Access to Local Information to Support Self-Management:original (Spring 09) overview

Access to Local Information to Support Self-Management:original (Spring 09) overview - Presentation Transcript

A ccess to L ocal I nformation to S upport S elf Management [‘My Health: Finding Local Supports’] An Elevator Pitch…

The original Brief: ‘ Better Health Better Care’ Action Plan

“ A self management framework is required in each area to identify existing support systems and provide a map for staff and the public.

It will include

details of the different kinds of support available

in a particular area,

or for a particular condition at each stage of the patient journey,

details on group activities, condition specific and generic self management programmes, mental health services, motivational coaching; carer and family support and telecare support .”

Starting Point

You’ve been diagnosed with a Long-Term Condition…(e.g. rheumatoid arthritis)

Got the pamphlet about the disease and how worried to be about it

Got the general advice about living with it

Which suggests you need to go & find out some stuff….

What help d’you commonly find?

How about this?

Maybe a start, but what if I want local info??

Or these? Useful as far as they go, but they do tend to stick with static info like service HQ, or buildings.

But what about these?

… Which can generally be found in places like this

We think…

…that this sort of information is what we want to help develop.

We think it can only be:

Gathered

Sorted

Stored

And made available where you are…

… . Socially!

… So you could get this sort of thing… Try a mental ‘search & replace ’ of ‘transport’ with ‘condition management class’? This working model was built in less than 48 hours… by a team of enthusiasts

Technical stuff…

What might be needed for all this? Plumbing (a.k.a. possible ICT / social architecture (outline))

Information capture:

Harvesting via search

Social book-marking

E-form

Photo & upload

Etc.

Sense-making, organisation, and storage:

Semantic mark-up

tagging & cataloguing

etc.

Information availability:

API

Feeds

etc

Information presentation:

Browser

Mobile

Clinical system

Blog

widget

Etc.

Learning exercises: school students and adult learners? ‘Camp-based’ engagement & development?

Potential social stuff

Thus far we’re thinking of:

Learning exercises

for school students

E.g. Search & find, sense-making, upload to web, garnering patient experiences, crisp telephone manner, etc etc.

‘ Curriculum for Excellence’ links – health & well-being, social science, technology, etc.

for adult learners and ‘youth’

Ditto

But not the curriculum (different learning model)

Innovation-camp-type-stuff for co-creating both aspects of the plumbing

Very open to suggestions…!

How might we do this? Plan A Architecture?  Thinking & Description  Explanatory devices (Mock-ups/ storyboards)  [Online] Consultation & evolution  [SI] Camp!  Winning working models supported Organisational approach?  Event logistics Participants: students, savvy SMEs, Volorgs, judges, sponsors