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Ch 1 introduction to ob

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  • 1. © 2003 Prentice Hall Inc. All rights reserved. 1–1 ORGANIZATIONAL BEHAVIOUR
  • 2. © 2003 Prentice Hall Inc. All rights reserved. 1–2 What Managers DoWhat Managers Do Managerial Activities • Make decisions • Allocate resources • Direct activities of others to attain goals Managerial Activities • Make decisions • Allocate resources • Direct activities of others to attain goals
  • 3. © 2003 Prentice Hall Inc. All rights reserved. 1–3 Where Managers WorkWhere Managers Work
  • 4. © 2003 Prentice Hall Inc. All rights reserved. 1–4 Management FunctionsManagement Functions ManagementManagement FunctionsFunctions ManagementManagement FunctionsFunctions PlanningPlanningPlanningPlanning OrganizingOrganizingOrganizingOrganizing LeadingLeadingLeadingLeadingControllingControllingControllingControlling
  • 5. © 2003 Prentice Hall Inc. All rights reserved. 1–5 Enter Organizational BehaviorEnter Organizational Behavior
  • 6. © 2003 Prentice Hall Inc. All rights reserved. 1–6 Contributing Disciplines to the OB FieldContributing Disciplines to the OB Field E X H I B I T 1-3a
  • 7. © 2003 Prentice Hall Inc. All rights reserved. 1–7 Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d) E X H I B I T 1-3b
  • 8. © 2003 Prentice Hall Inc. All rights reserved. 1–8 Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d) E X H I B I T 1-3c
  • 9. © 2003 Prentice Hall Inc. All rights reserved. 1–9 Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d) E X H I B I T 1-3d
  • 10. © 2003 Prentice Hall Inc. All rights reserved. 1–10 Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d) E X H I B I T 1-3f
  • 11. © 2003 Prentice Hall Inc. All rights reserved. 1–11 There Are Few Absolutes in OBThere Are Few Absolutes in OB ContingencyContingency VariablesVariablesx y
  • 12. © 2003 Prentice Hall Inc. All rights reserved. 1–12 Challenges and Opportunity for OBChallenges and Opportunity for OB  Responding to Globalization  Managing Workforce Diversity  Improving Quality and Productivity  Responding to the Labor Shortage  Improving Customer Service
  • 13. © 2003 Prentice Hall Inc. All rights reserved. 1–13 Challenges and Opportunity for OB (cont’d)Challenges and Opportunity for OB (cont’d)  Improving People Skills  Empowering People  Coping with “Temporariness”  Stimulation Innovation and Change  Helping Employees Balance Work/Life Conflicts  Improving Ethical Behavior
  • 14. © 2003 Prentice Hall Inc. All rights reserved. 1–14 E X H I B I T 1-6 Basic OB Model, Stage IBasic OB Model, Stage I
  • 15. © 2003 Prentice Hall Inc. All rights reserved. 1–15 The Dependent VariablesThe Dependent Variables x y
  • 16. © 2003 Prentice Hall Inc. All rights reserved. 1–16 The Dependent Variables (cont’d)The Dependent Variables (cont’d)
  • 17. © 2003 Prentice Hall Inc. All rights reserved. 1–17 The Dependent Variables (cont’d)The Dependent Variables (cont’d)
  • 18. © 2003 Prentice Hall Inc. All rights reserved. 1–18 The Dependent Variables (cont’d)The Dependent Variables (cont’d)
  • 19. © 2003 Prentice Hall Inc. All rights reserved. 1–19 The Dependent Variables (cont’d)The Dependent Variables (cont’d)
  • 20. © 2003 Prentice Hall Inc. All rights reserved. 1–20 The Independent VariablesThe Independent Variables IndependentIndependent VariablesVariables IndependentIndependent VariablesVariables Individual-LevelIndividual-Level VariablesVariables Individual-LevelIndividual-Level VariablesVariables OrganizationOrganization System-LevelSystem-Level VariablesVariables OrganizationOrganization System-LevelSystem-Level VariablesVariables Group-LevelGroup-Level VariablesVariables Group-LevelGroup-Level VariablesVariables