Danube-University Krems Peter Parycek www.donau-uni.ac.at/egov eParticipation & eDemocracy in Austria: Projects and Tenets for an eDemocracy Strategy

Agenda Terms & Definitions Austrian eDemocracy strategy Future of … Austrian e-democracy strategy Youth2Help MyParliament Outlook

Terms & Definitions

Austrian eDemocracy strategy

Future of …

Austrian e-democracy strategy

Youth2Help

MyParliament

Outlook

Austrian e-democracy strategy

Austrian e-democracy strategy

Austrian eGovernment Cooperation Federal Government Platform Digital Austria Local and National Governments as well as Business Representatives Federal ICT Board BLSG Board Federal Ministries, Provinces, Municipalities, Chamber Organisations Federal Ministries … WG: Infrastructure & Interoperability WG: Law & Security PG: eDemocracy

Austrian e-democracy strategy Building Blocks & Roadmap 1. eDemocracy Strategy 2. eDemocracy & eParticipation Tools 3. eParticipation Prototype Processes 4. eParticipation Modules

1. eDemocracy Strategy – Main objective Strengthening and enhancement of democracy by incorporation of citizens and their knowledge to improve processes and results in politics, administration and society through the use of interactive media

1. eDemocracy Strategy - Aims Increase transparency & traceability Improve eParticipation & communication More efficient participation projects Develop new cooperation models Promote social networks

Increase transparency & traceability

Improve eParticipation & communication

More efficient participation projects

Develop new cooperation models

Promote social networks

Overview of instruments & projects & tools Linked to CAHDE Tool Box (Council of Europe) Structured: Top Down (Politics, administration, legislation) Bottom Up 2. eDemocracy & eParticipation Tools

Overview of instruments & projects & tools

Linked to CAHDE Tool Box (Council of Europe)

Structured:

Top Down (Politics, administration, legislation)

Bottom Up

Guide lines for eParticipation processes First prototype process design till 2009 Processes for different sectors: eServices & ePolitics Development of a prototype eParticipation tool (2010) 3. eParticipation Prototype Processes

Guide lines for eParticipation processes

First prototype process design till 2009

Processes for different sectors:

eServices & ePolitics

Development of a prototype eParticipation tool (2010)

e.g.: registration, identification, privacy, chats, forums, voting, … Information will be published via WIKI for the administration. 4. eParticipation Modules

e.g.:

registration,

identification,

privacy,

chats, forums,

voting,

…

Information will be published via WIKI for the administration.

2. Youth 2 Help top down

Participation & Collaboration in Administration (Jugend2Help) top down Austrian youth-participation-project young users were asked to decide on the content and features of "their" HELP-space themselves. ~900 contributions ~2000 votes

Austrian youth-participation-project

young users were asked to decide on the content and features of "their" HELP-space themselves.

~900 contributions

~2000 votes

Procedure - Processes Entry Phase 1 “ Discussion or Comments” Online Phase 3 “ Rating” Online Phase 2 “ Elaboration” Online or Offline Export data Import data Administration Administration Phase 4 Results Publication

Lessons Learned Web accessibility is precondition Moderation is essential PR is one of the most crucial success factors PR with social media – like facebook, myspace – especially for younger target groups Context of eParticipation processes Schools are still most trusted institutions

Web accessibility is precondition

Moderation is essential

PR is one of the most crucial success factors

PR with social media – like facebook, myspace – especially for younger target groups

Context of eParticipation processes

Schools are still most trusted institutions

3. MyParliament bottom up

Participation & Collaboration in Policy-Making bottom up

Start: meinparlament.at Online 22nd of August 2008 Media-Cooperation with 8 Austrian Newspapers 2700 Questions until Election Day Sept. 28 Patronage: all three Presidents of the Austrian Parliament Partnerships with www.abgeordnetenwatch.de

Online 22nd of August 2008

Media-Cooperation with 8 Austrian Newspapers

2700 Questions until Election Day Sept. 28

Patronage: all three Presidents of the Austrian Parliament

Partnerships with www.abgeordnetenwatch.de

meinparlament.at (Campaign Period) Voters can put questions to all candidates, Access election programmes of all parties, Access profiles of politicians online. Candidates can answer questions and refer to other answers. Voters see what questions have already been asked.

Voters can put questions to all candidates,

Access election programmes of all parties,

Access profiles of politicians online.

Candidates can answer questions and refer to other answers.

Voters see what questions have already been asked.

meinparlament.at (Legislative Period) MPs can be asked in public Citizens can access profiles of politicians Citizens can observe the work of parliamentary committees Unfiltered, direct access to texts from the parliamentary editorial department (e.g. committees, parliamentary sessions and sittings) Structured: regionally, thematically and by parties

MPs can be asked in public

Citizens can access profiles of politicians

Citizens can observe the work of parliamentary committees

Unfiltered, direct access to texts from the parliamentary editorial department (e.g. committees, parliamentary sessions and sittings)

Structured: regionally, thematically and by parties

Users background

unique visits & questions unique visits / day questions / month

Documentation of MP‘s work

MP‘s profile

MP‘s profile

Moderation system

Service for journalists

4. Outlook

First media revolution Second media revolution Third media revolution Fourth media revolution One 2 Many „ One 2 Many“ One 2 Many One 2 One Fifth media revolution Digitization Convergence Many 2 Many

Enhancing Tendencies of Progress … enhanced Usability growing Usage and Spread of Internet new Generation

enhanced Usability

growing Usage and Spread of Internet

new Generation

Changed User Behaviour Users compile Content together, share their Ideas, create networks on E-Platforms and organise themselves quick and simple.

Users compile Content together,

share their Ideas,

create networks on E-Platforms and

organise themselves quick and simple.

Communication is changing …

One 2 Many

Many 2 Many

New organization models & Power is shifting

Hierarchy vs. Network

vs

vs

BLOGs vs

vs

vs

vs

vs

vs vs

HOW?

Government as a plattform „ We, the people, are the government“

„ We, the people, are the government“

Open Innovation Principles O pen = default (access, standards, …) D esign for cooperation = always simple L earn from your users & hackers S timulate experimentation & partnership

O pen = default (access, standards, …)

D esign for cooperation = always simple

L earn from your users & hackers

S timulate experimentation & partnership

Open Innovation Tools (Obama Admin.)

Dr. Peter Parycek, MSc Centre for eGovernment, Danube-University Krems [email_address] +43 2732 893-2312 http://www.donau-uni.ac.at/egov http://pep-net.eu http://linkedin.com/parycek http://www.slideshare.net/parycek Thanks for your attention!

References: Books & Articles: The Long Tail: Why the Future of Business Is Selling Less of More, Chris Anderson, Harper Collins, 2008 Wikinomics, Don Tapscott, D. Williams, 2007 The Tipping Point: How Little Things Can Make A Big Difference, Malcolm Gladwell, Little, Brown, 2001 Linked: The New Science of Networks, Albert-Laszlo Barabasi, 2001 The Wealth of Networks: How Social Production Transforms Markets and Freedom, Yochai Benkler, 2007 Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008 Which Kind of Collaboration Is Right for You? by Gary P. Pisano, Roberto Verganti, HBR 12/08 Swarm Creativity: Competitive Advantage Through Collaborative Innovation Networks, Peter A. Gloor, 2006 Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business, Jeff Howe, 2008 Throwing Sheep in the Boardroom, How Online Social Networking Will Transform Your Life, Work and World, Matthew Fraser, Soumitra Dutta, 2008 Blogs: Dion Hinchcliffe‘s Web 2.0 Blog: http://web2.socialcomputingmagazine.com/ Longtail Blog: http://www.thelongtail.com/ Wikinomics Blog: http://www.wikinomics.com/blog/ Examples: http://www.jugend2help.gv.at/ http://www.meinparlament.at /

Books & Articles:

The Long Tail: Why the Future of Business Is Selling Less of More, Chris Anderson, Harper Collins, 2008

Wikinomics, Don Tapscott, D. Williams, 2007

The Tipping Point: How Little Things Can Make A Big Difference, Malcolm Gladwell, Little, Brown, 2001

Linked: The New Science of Networks, Albert-Laszlo Barabasi, 2001

The Wealth of Networks: How Social Production Transforms Markets and Freedom, Yochai Benkler, 2007

Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008

Which Kind of Collaboration Is Right for You? by Gary P. Pisano, Roberto Verganti, HBR 12/08

Swarm Creativity: Competitive Advantage Through Collaborative Innovation Networks, Peter A. Gloor, 2006

Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business, Jeff Howe, 2008

Throwing Sheep in the Boardroom, How Online Social Networking Will Transform Your Life, Work and World, Matthew Fraser, Soumitra Dutta, 2008

Blogs:

Dion Hinchcliffe‘s Web 2.0 Blog: http://web2.socialcomputingmagazine.com/

Longtail Blog: http://www.thelongtail.com/

Wikinomics Blog: http://www.wikinomics.com/blog/

Examples:

http://www.jugend2help.gv.at/

http://www.meinparlament.at /