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Non verbal communication

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  • 1. NON VERBAL COMMUNICATION
  • 2. Communication :Transmission of ideas, facts, opinions, feelings, or attitudes.
    TYPES
    VERBAL
    NON VERBAL
    WRITTEN
    VISUAL
  • 3. Verbal Communication:Verbal communication includes sounds, words, language and speaking.
    Non-Verbal Communication: involves physical ways of communication like:
    • Tone of the voice
    • 4. Touch, smell and body motion
    • 5. Body language
    • 6. Facial expressions
    • 7. Gestures and
    • 8. Eye contact
  • Written Communication:writing the words . It can be edited and amended many times before it is communicated.
    Two types
    FORMAL (business letter)
    INFORMAL (mobile sms)
    Visual communication:visual display of information, like, photography, signs, symbols and designs
  • 9. NON VERBAL COMMUNICATION
    Categories
    Other Dimensions
    Importance
    Features
    Para Language
    physical
    Static
    aesthetic
    Chronemics
    signs
    Dynamic
    Humour
    symbols
  • 10. CATEGORIES (G. W. Porter )
    Physical: facial expressions, tone of voice, sense of touch, sense of smell, and body motions.
    BODY MOTIONS
    SENSE OF SMELL
    FACIAL EXPRESSION
  • 11. Aesthetic :
    takes place through creative expressions: playing instrumental music, dancing, painting and sculpturing.
    Ex : Sound of Band and Dhol tells us that marriage is going on some where.
    Signs:
    includes the use of signal flags, the 21-gun salute, horns, and sirens.
    Ex- particular siren of ambulance, fire brigade etc.
    One Way sign
    All motor vehicles prohibited
  • 12. Symbolic: 
    Make use of religious, status, or ego-building symbols.
  • 13. FEATURES
    Static:
    • Distance:
    Ex: two friends when angry shows it by standing at a distance from each other.
    • Orientation:
    Cooperating people are likely to sit side-by-side while competitors frequently face one another.
    • Posture:
    sitting with crossed legs conveys degree of formality.
    • Physical Contact:
    Shaking hands, touching, holding, embracing, pushing, or patting on the back all convey messages
  • 14. ex: paying attention to teacher
  • 18. Other dimension
    Vocal Cues that accompany Speech (Paralanguage) : speech includes vocal elements such as
    Chronemics: — The way an individual talks about or uses time can communicate much nonverbal information about him or her.
    Ex: past-oriented, present, or future-oriented.
    Humour:
    Ex: Laughter releases stress and tension for both instructor and student
  • 24. Clothing or Art factual communication:
    • Integral part of non verbal communication.
    • 25. Includes use of personal adornments such as clothing, jewellery, make up, hairstyles etc.
  • importance
    Used to repeat the verbal message.
    Used to accent a verbal message.
    Often complement the verbal message but also may contradict
    Regulate interactions
    May substitute for the verbal message
    Used for greetings – hand shake, hug and salute.
  • 26. THANK U

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